Advanced search
Publication Cover
The Service Industries Journal Volume 31, 2011 - Issue 1: SERVICE INDUSTRY FUTURES
Submit an article Journal homepage
1,554
Views
43
CrossRef citations to date
0
Altmetric
Original Articles

Innovation in services industries: current and future trends

L. M. Castro Faculdade de Economia, Universidade do Porto, Porto, PortugalCorrespondence[email protected]
,
Angeles Montoro-Sanchez Faculty of Economics and Business Sciences, Complutense University of Madrid, Madrid, Spain
&
Marta Ortiz-De-Urbina-Criado Faculty of Social and Law Sciences, Rey Juan Carlos University, Madrid, Spain
Pages 7-20 | Accepted 23 Mar 2010, Published online: 22 Sep 2010

Citations (43)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (8)

Nor Asiah Omar, Ahmad Sabri Kassim, Syed Shah Alam & Zuraidah Zainol. (2021) Perceived retailer innovativeness and brand equity: mediation of consumer engagement. The Service Industries Journal 41:5-6, pages 355-381.
Read now
Anna Cabigiosu & Diego Campagnolo. (2019) Innovation and growth in KIBS: the role of clients’ collaboration and service customisation. Industry and Innovation 26:5, pages 592-618.
Read now
Angel L. Meroño-Cerdán & Carolina López-Nicolás. (2017) Innovation objectives as determinants of organizational innovations. Innovation 19:2, pages 208-226.
Read now
Elisabeth Bublitz, Michael Fritsch & Michael Wyrwich. (2015) Balanced Skills and the City: An Analysis of the Relationship between Entrepreneurial Skill Balance, Thickness, and Innovation. Economic Geography 91:4, pages 475-508.
Read now
Jin Shi & Amelia Yuen Shan Au-Yeung. (2015) An innovation perspective on Chinese retailers' competitive advantage. The International Review of Retail, Distribution and Consumer Research 25:2, pages 120-144.
Read now
Anna Serena Vergori. (2014) Measuring innovation in services: the role of surveys. The Service Industries Journal 34:2, pages 145-161.
Read now
Jean-Christophe Graz & Nafi Niang. (2012) Connecting India: the rise of standards in service offshoring. The Service Industries Journal 32:14, pages 2287-2305.
Read now
Patrik Ström. (2012) Guest Editorial: The Resilience of the Global Service Economy. The Service Industries Journal 32:4, pages 499-502.
Read now

Articles from other publishers (35)

Adrian Testera Fuertes & Liliana Herrera. (2023) Influence of task-related diversity of R&D employees on the development of organisational innovations: a gender perspective. Gender in Management: An International Journal 39:4, pages 552-572.
Crossref
Khawar Hussain & Eta Wahab. 2024. Innovation - Research and Development for Human, Economic and Institutional Growth. Innovation - Research and Development for Human, Economic and Institutional Growth.
Sunday C. Eze, Vera C. Chinedu-Eze, Hart O. Awa & Sandra I. Diarah. (2023) Critical Issues Facing SMEs’ Actors in the Adoption of Emerging Digital Marketing Technology (EDMT). SAGE Open 13:4.
Crossref
Sunday C. Eze, Hart O. Awa, Vera C. Chinedu-Eze & Anthony Eniola. (2023) Can location factors moderate the effects of the demographic composition of SME’s owner managers on the rate of mobile marketing technology (MMT) adoption?. PLOS ONE 18:8, pages e0289734.
Crossref
Sridhar Manohar, Justin Paul, Carolyn Strong & Amit Mittal. (2023) INNOSERV: Generalized scale for perceived service innovation. Journal of Business Research 160, pages 113723.
Crossref
Shumaila Mazhar Khan & Jawad Abbas. (2022) Mindfulness and happiness and their impact on employee creative performance: Mediating role of creative process engagement. Thinking Skills and Creativity 44, pages 101027.
Crossref
Matteo Cristofaro, Luna Leoni & Pier Luigi Giardino. (2021) Cognitive biases' influence on employees' product creativity and product performance: evidences from Italian manufacturing technology firms. Journal of Manufacturing Technology Management 33:4, pages 675-695.
Crossref
Luna Leoni, Matteo Cristofaro, Koteshwar Chirumalla & Stephen Dobson. (2022) Guest editorial: Creativity management and manufacturing firms' performance. Journal of Manufacturing Technology Management 33:4, pages 645-655.
Crossref
Pingyang Liu, Shengxin Qi, Dongxuan Li & Neil Ravenscroft. (2021) Promoting agricultural innovation as a means of improving China's rural environment. Journal of Environmental Management 280, pages 111675.
Crossref
Dragana Radicic. (2020) Breadth of external knowledge search in service sectors. Business Process Management Journal 27:1, pages 230-252.
Crossref
Oghogho Destina Ovuakporie, Kishore Gopalakrishna Pillai, Chengang Wang & Yingqi Wei. (2021) Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance. Research Policy 50:1, pages 104146.
Crossref
Misraku Molla Ayalew, Zhang Xianzhi, Yidersal Dagnaw Dinberu & Demis Hailegebreal Hailu. (2019) The Determinants of Firm’s Innovation in Africa. Journal of Industry, Competition and Trade 20:3, pages 527-567.
Crossref
Gonzalo Díaz-Meneses & Julia Nieves. (2019) Ethics for Innovation in Hospitality: How Incremental and Radical Novelties Are Induced by Managers’ Social and Ecological Responsibility. Sustainability 11:22, pages 6277.
Crossref
Na, Kim & Shin. (2019) Can user innovation grow a firm? The case of the Korean smart media industry. Electronics 8:10, pages 1114.
Crossref
N. Arranz, Marta F. Arroyabe & Juan Carlos Fernandez de Arroyabe. (2019) Obstacles of innovation and institutional support in the cooperation agreements. European Journal of Innovation Management 23:4, pages 696-712.
Crossref
Sridhar Manohar & Geeta Kapur. (2019) Measuring Perceived Service Innovation Typologies in Retail Industry. Journal of Industrial Integration and Management 04:02, pages 1850019.
Crossref
Thomas Anning-Dorson. (2018) Innovation and competitive advantage creation. International Marketing Review 35:4, pages 580-600.
Crossref
Isaac Okoth Randa. 2018. Global Practices in Knowledge Management for Societal and Organizational Development. Global Practices in Knowledge Management for Societal and Organizational Development 145 167 .
Nicola De Liso & Anna Serena Vergori. (2016) The Different Approaches to the Study of Innovation in Services in Europe and the USA. Metroeconomica 68:1, pages 121-146.
Crossref
Minglong Li & Cathy H.C. Hsu. (2016) A review of employee innovative behavior in services. International Journal of Contemporary Hospitality Management 28:12, pages 2820-2841.
Crossref
Julia Nieves & Gonzalo Diaz-Meneses. (2016) Antecedents and outcomes of marketing innovation. International Journal of Contemporary Hospitality Management 28:8, pages 1554-1576.
Crossref
Marit Kvangarsnes, Jon Ivar Håvold & Øyvind Helgesen. 2016. Innovasjon og entreprenørskap. Innovasjon og entreprenørskap 13 30 .
Min Zhang, Biying Jin, G. Alan Wang, Thong Ngee Goh & Zhen He. (2014) A Study of Key Success Factors of Service Enterprises in China. Journal of Business Ethics 134:1, pages 1-14.
Crossref
Yu Qin, Bin Li & Larry Yu. (2015) Management innovations in a Chinese hotel company: the case of 7 Days Inn. International Journal of Contemporary Hospitality Management 27:8, pages 1856-1880.
Crossref
Michael Christofi, Erasmia Leonidou, Demetris Vrontis, Phillip Kitchen & Ioanna Papasolomou. (2015) Innovation and cause-related marketing success: a conceptual framework and propositions. Journal of Services Marketing 29:5, pages 354-366.
Crossref
Marianne Gloet & Danny Samson. (2015) Capturing Value through Knowledge and Innovation Management: Comparisons across the Manufacturing and Services Sectors. Capturing Value through Knowledge and Innovation Management: Comparisons across the Manufacturing and Services Sectors.
Chung-Jen Wang & Chang-Yen Tsai. (2013) Managing innovation and creativity in organizations: an empirical study of service industries in Taiwan. Service Business 8:2, pages 313-335.
Crossref
Katja Maria Hydle, Tor Helge Aas & Karl Joachim Breunig. (2014) Characteristics of Intrapreneurs in Scale-Intensive Service Firms. Journal of Entrepreneurship, Management and Innovation 10:2, pages 89-118.
Crossref
Omur Yasar Saatcıoglu, Gul Denktas-Sakar & Cimen Karatas-Cetın. 2014. Handbook of Research on Effective Marketing in Contemporary Globalism. Handbook of Research on Effective Marketing in Contemporary Globalism 1 26 .
Tara Brabazon, Mick Winter & Bryn GandyTara Brabazon, Mick Winter & Bryn Gandy. 2014. Digital Wine. Digital Wine 31 38 .
Barry Quinn, Lynsey McKitterick, Rodney McAdam & Michael Brennan. (2013) Innovation in Small-Scale Retailing. The International Journal of Entrepreneurship and Innovation 14:2, pages 81-93.
Crossref
Nizar Abdelkafi & Romy Hilbig. (2013) Innovation in Service System Solutions. International Journal of Service Science, Management, Engineering, and Technology 4:2, pages 78-91.
Crossref
Javier Faulin, Angel Juan, Scott Grasman & Michael FryTeresa Oliveira, Amílcar Oliveira & Alejandra Pérez-Bonilla. 2012. Decision Making in Service Industries. Decision Making in Service Industries 83 108 .
María Ángeles Montoro-Sánchez, Eva María Mora-Valentín & Marta Ortiz-de-Urbina-Criado. (2012) Localización en parques científicos y tecnológicos y cooperación en I+D+i como factores determinantes de la innovación. Revista Europea de Dirección y Economía de la Empresa 21:2, pages 182-190.
Crossref
Angeles Montoro‐Sánchez, Marta Ortiz‐de‐Urbina‐Criado & Eva M. Mora‐Valentín. (2011) Effects of knowledge spillovers on innovation and collaboration in science and technology parks. Journal of Knowledge Management 15:6, pages 948-970.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.