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Original Articles

Knowledge-exchange strategies between KIBS firms and their clients

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Pages 291-320 | Received 24 Mar 2010, Accepted 06 Aug 2010, Published online: 17 Dec 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (13)

Vicent Almenar-Llongo, Javier Muñoz- de-Prat & Mónica Maldonado-Devis. (2023) Growth of total productivity of the factors, innovation and spillovers from advanced business services. Economic Research-Ekonomska Istraživanja 36:2.
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Nikolay Chichkanov, Ian Miles & Veronika Belousova. (2021) Drivers for innovation in KIBS: evidence from Russia. The Service Industries Journal 41:7-8, pages 489-511.
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Chongyang Zhou & Ruicheng Wang. (2020) From invention to innovation: the role of knowledge-intensive business services in technology commercialisation. Technology Analysis & Strategic Management 32:12, pages 1436-1448.
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Stine Haakonsson, Julia Kirch Kirkegaard & Rasmus Lema. (2020) The decomposition of innovation in Europe and China’s catch-up in wind power technology: the role of KIBS. European Planning Studies 28:11, pages 2174-2192.
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Anna Cabigiosu & Diego Campagnolo. (2019) Innovation and growth in KIBS: the role of clients’ collaboration and service customisation. Industry and Innovation 26:5, pages 592-618.
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Tai-Shan Hu, Cheng-Wei Yu & Ping-Ching Chia. (2018) Knowledge exchange types and strategies on the innovation interactions between KIBS firms and their clients in Taiwan. Cogent Business & Management 5:1.
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Martin Warland & Heike Mayer. (2017) Peculiarities of public sector clients in service innovations. The Service Industries Journal 37:2, pages 105-124.
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Ettore Bolisani, Alberto Donò & Enrico Scarso. (2016) Relational marketing in knowledge-intensive business services: an analysis of the computer services sector. Knowledge Management Research & Practice 14:3, pages 319-328.
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Ettore Bolisani, Enrico Scarso & Luca Giuman. (2016) Knowledge management in client–supplier relationship: emergent vs deliberate approach in small KIBS. Knowledge Management Research & Practice 14:2, pages 178-185.
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Metka Stare & Jože Damijan. (2015) Do innovation spillovers impact employment and skill upgrading?. The Service Industries Journal 35:13, pages 728-745.
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Ja-Shen Chen, Don Kerr, Seng-Su Tsang & Yu Chieh Sung. (2015) Co-production of service innovations through dynamic capability enhancement. The Service Industries Journal 35:1-2, pages 96-114.
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Antonio Carmona-Lavado, Gloria Cuevas-Rodríguez & Carmen Cabello-Medina. (2013) Service Innovativeness and Innovation Success in Technology-based Knowledge-Intensive Business Services: An Intellectual Capital Approach. Industry and Innovation 20:2, pages 133-156.
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Alicia Rodríguez & María Jesús Nieto. (2012) The internationalization of knowledge-intensive business services: the effect of collaboration and the mediating role of innovation. The Service Industries Journal 32:7, pages 1057-1075.
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Articles from other publishers (29)

Lurdes Barroso Simao, Luisa Carvalho & Maria Jose Madeira. (2022) The influence of management innovation on the organisational performance of KIBS: the mediating role of service innovation and technology. International Journal of Innovation Science 15:4, pages 636-655.
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Ettore Bolisani, Enrico Scarso, Riccardo Ceccato & Malgorzata Zieba. (2022) Knowledge management implementation in small and micro KIBS : A categorization . Knowledge and Process Management 30:3, pages 241-253.
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Mario Rapaccini, Marco Paiola, Lino Cinquini & Riccardo Giannetti. (2023) Digital servitization journey in small- and medium-sized enterprises: the contribution of knowledge-intensive business firms. Journal of Business & Industrial Marketing 38:6, pages 1362-1375.
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Constantin Bratianu. 2022. Knowledge Strategies. Knowledge Strategies.
Matheus Rissa Peroni Ribeiro. (2022) Relação entre os Serviços Intensivos em Conhecimento e a Estrutura Produtiva: um estudo com base na Análise De Redes (2000 - 2014). Relação entre os Serviços Intensivos em Conhecimento e a Estrutura Produtiva: um estudo com base na Análise De Redes (2000 - 2014).
Ting Zhao, Meng Yang, Zhijuan Cao & Xiang Wang. (2022) Understanding the Joint Impacts of Cognitive, Social, and Geographic Proximities on the Performance of Innovation Collaboration Between Knowledge-Intensive Business Services and the Manufacturing Industry: Empirical Evidence From China. Frontiers in Psychology 13.
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Jing Li, Saide Saide, Mohd Nasir Ismail & Richardus Eko Indrajit. (2021) Exploring IT/IS proactive and knowledge transfer on enterprise digital business transformation (EDBT): a technology-knowledge perspective. Journal of Enterprise Information Management 35:2, pages 597-616.
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Amit Sareen & Sharadindu Pandey. (2021) Organizational Innovation in Knowledge Intensive Business Services: The role of Networks, Culture and Resources for Innovation. FIIB Business Review 11:1, pages 107-118.
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Jeroen Content, Nicola Cortinovis, Koen Frenken & Jacob Jordaan. (2021) The roles of KIBS and R&D in the industrial diversification of regions. The Annals of Regional Science 68:1, pages 29-64.
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Nikolay Chichkanov. (2020) The role of client knowledge absorptive capacity for innovation in KIBS. Journal of Knowledge Management 25:5, pages 1194-1218.
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Malgorzata ZiebaMalgorzata Zieba. 2021. Understanding Knowledge-Intensive Business Services. Understanding Knowledge-Intensive Business Services 123 151 .
Malgorzata ZiebaMalgorzata Zieba. 2021. Understanding Knowledge-Intensive Business Services. Understanding Knowledge-Intensive Business Services 91 121 .
Ronnie Figueiredo, João J.M. Ferreira, Rogério Guerra Silveira & Alvaro Teixeira Villarinho. (2019) Innovation and co-creation in knowledge intensive business services: the Spinner model. Business Process Management Journal 26:4, pages 909-923.
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Nathalie Rodet-Kroichvili & Nafaa Hamza-Sfaxi. (2020) Quels modes de gouvernance de la proxistance pour supporter l’innovation dans les clusters ?Le cas du pôle de compétitivité Véhicule du Futur. Finance Contrôle Stratégie:NS-9.
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Lisa A. Pace & Ian Miles. (2019) The influence of KIBS-client interactions on absorptive capacity-building for environmental innovation. European Journal of Innovation Management 23:4, pages 553-580.
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Vida Siahtiri. (2018) Innovation at the Service Encounter in Knowledge Intensive Business Services: Antecedents and Boundary Conditions. Journal of Product Innovation Management 35:5, pages 742-762.
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Edvard Orlic, Iraj Hashi & Mehtap Hisarciklilar. (2018) Cross sectoral FDI spillovers and their impact on manufacturing productivity. International Business Review 27:4, pages 777-796.
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Peter Teirlinck. (2017) Pathways for knowledge exchange in SMEs in software‐driven knowledge‐intensive business services. R&D Management 48:3, pages 343-353.
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Ettore Bolisani & Constantin BratianuEttore Bolisani & Constantin Bratianu. 2018. Emergent Knowledge Strategies. Emergent Knowledge Strategies 97 115 .
Dan Zhou, Mika Kautonen, Hecheng Wang & Lin Wang. (2016) How to interact with knowledge-intensive business services: A multiple case study of small and medium manufacturing enterprises in China. Journal of Management & Organization 23:2, pages 297-318.
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María Leticia Santos-Vijande, José Ángel López-Sánchez & John Rudd. (2015) Frontline employees’ collaboration in industrial service innovation: routes of co-creation’s effects on new service performance. Journal of the Academy of Marketing Science 44:3, pages 350-375.
Crossref
Jiang Wei & Dan Zhou. 2016. Service Innovation. Service Innovation 251 268 .
Rinaldo Evangelista, Matteo Lucchese & Valentina Meliciani. (2015) Business services and the export performances of manufacturing industries. Journal of Evolutionary Economics 25:5, pages 959-981.
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Daria Ciriaci, Sandro Montresor & Daniela Palma. (2015) Do KIBS make manufacturing more innovative? An empirical investigation of four European countries. Technological Forecasting and Social Change 95, pages 135-151.
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Davide Consoli, Dioni Elche & Francesco Rullani. 2015. The Handbook of Service Innovation. The Handbook of Service Innovation 213 235 .
Flemming Sørensen, Jon Sundbo & Jan Mattsson. (2013) Organisational conditions for service encounter-based innovation. Research Policy 42:8, pages 1446-1456.
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André Spithoven & Yingmin Wei. (2022) How is Collaborative Innovation in Smes Organised? Exploring the Use of Conventional and Computer-Mediated Interaction. SSRN Electronic Journal.
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Anna Cabigiosu. (2016) The Economic Performance of Innovations in a Collaborative Setting: The Case of KIBS Firms. SSRN Electronic Journal.
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Marina Doroshenko, Ian Miles & Dmitri Vinogradov. (2013) Knowledge Intensive Business Services as Generators of Innovations. SSRN Electronic Journal.
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