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The Reference Librarian Volume 51, 2009 - Issue 1
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Save the Time of the Avatar: Canadian Academic Libraries Using Chat Reference in Multi-User Virtual Environments

Amy Buckland McGill University Library, Montreal, Quebec, CanadaCorrespondence[email protected]
&
Krista Godfrey McMaster University Library, Hamilton, Ontario, Canada
Pages 12-30 | Published online: 23 Dec 2009

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Paulita Aguilar, Kathleen Keating, Suzanne Schadl & Johann Van Reenen. (2011) Reference as Outreach: Meeting Users Where They Are. Journal of Library Administration 51:4, pages 343-358.
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Articles from other publishers (9)

Marianny Jessica de Brito Silva & Patrícia de Oliveira Campos. (2024) Past, present, and future of avatar marketing: A systematic literature review and future research agenda. Computers in Human Behavior: Artificial Humans 2:1, pages 100045.
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Shengli Deng & Yin Zhang. (2015) User perceptions of social questions and answer websites for library reference services. The Electronic Library 33:3, pages 386-399.
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Melissa U.D. Goldsmith & Anthony J. Fonseca. 2014. Proactive Marketing for the New and Experienced Library Director. Proactive Marketing for the New and Experienced Library Director 51 64 .
Melissa U.D. Goldsmith & Anthony J. Fonseca. 2014. Proactive Marketing for the New and Experienced Library Director. Proactive Marketing for the New and Experienced Library Director 39 49 .
. 2013. The Patron-Driven Library. The Patron-Driven Library 309 342 .
Christopher Peter Clarke. (2012) Second Life in the library: an empirical study of new users' experiences. Program 46:2, pages 242-257.
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Lorri M. Mon. (2012) Professional avatars: librarians and educators in virtual worlds. Journal of Documentation 68:3, pages 318-329.
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Jung‐Jung Chang & Chyan Yang. (2012) Viable or vital? Evaluation of IM services from patrons' perspectives. The Electronic Library 30:1, pages 70-88.
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Florence Tang. (2010) Reference tools in Second Life ® : implications for real life libraries . New Library World 111:11/12, pages 513-525.
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