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Articles

Implementing and Assessing Library Reference Training Programs

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Annis Lee Adams. (2022) A Peer-led Database Training Program to Improve Reference Service. The Reference Librarian 63:1-2, pages 29-42.
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Nestor L. Osorio & Alissa Droog. (2021) Exploring the Impact of the Pandemic on Reference and Research Services: A Literature Review. New Review of Academic Librarianship 27:3, pages 280-300.
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Sharon Ince, Lisa DeLuca, Elizabeth Leonard, Gerard Shea & Silvia Maresca. (2020) Leveraging undergraduate federal work study student skill sets to support an R2 university libraries’ research data services. College & Undergraduate Libraries 27:2-4, pages 149-163.
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Marianne Chauvet, Vicki Bourbous & Frances Liston. (2016) Service matters: Single Service Point as a collaborative and professional learning initiative for service excellence. Journal of Access Services 13:2, pages 80-90.
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Lihua Xu, Thomas M. Brewer & Read Diket. (2016) Secondary Data Analysis of NAEP Visual Arts Mother/Child Block: The Reference Connection Between Government and Users. The Reference Librarian 57:2, pages 131-142.
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Articles from other publishers (3)

Lynne Bowker. (2021) Against the Clock: Speed Training in Library and Information Science Education. Journal of Education for Library and Information Science 62:3, pages 326-345.
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Brenton Stewart, Boryung Ju & Kaetrena Davis Kendrick. (2019) Racial Climate and Inclusiveness in Academic Libraries: Perceptions of Welcomeness among Black College Students. The Library Quarterly 89:1, pages 16-33.
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Jing Guo, Qinling Huang & Xiaobin Lu. (2014) Design and Implementation of a Subject Librarian Training Program for University Libraries in China. Reference & User Services Quarterly 54:2, pages 43-51.
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