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Articles

Her majesty the student: marketised higher education and the narcissistic (dis)satisfactions of the student-consumer

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Belén Massó-Guijarro, Ramón Montes-Rodríguez & María-Purificación Pérez-García. (2024) Socio-cultural and artistic disruption in the Spanish university: the ArtEduca experience. Teaching in Higher Education 29:2, pages 549-566.
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Jessica Prach, Ane Turner Johnson & Sarah Ferguson. (2024) College choice & the consumer: the impact of gender on higher education enrollment. Journal of Marketing for Higher Education 34:1, pages 415-435.
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Manuel Souto-Otero, Michael Donnelly & Mine Kanol. (2024) A Transactional Or A Relational Contract? The Student Consumer, Social Participation And Alumni Donations In Higher Education. British Journal of Educational Studies 72:1, pages 85-107.
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Claire Skea. (2023) Academic freedom and Netflix’s ‘The Chair’: Implications for staff-student dialogue. Educational Philosophy and Theory 55:12, pages 1351-1362.
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Emma Towers & Mili. (2023) Exploring ways in which identity shapes postgraduate student learning in an English university classroom. European Journal of Higher Education 0:0, pages 1-16.
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Laura Czerniewicz, Rada Mogliacci, Sukaina Walji, Alan Cliff, Bronwen Swinnerton & Neil Morris. (2023) Academics teaching and learning at the nexus: unbundling, marketisation and digitisation in higher education. Teaching in Higher Education 28:6, pages 1295-1309.
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Daron Benjamin Loo & Jariya Sairattanain. (2023) Disrupting discourses of deficiency in English for Academic Purposes: dialogic reflection with a critical friend. Pedagogy, Culture & Society 31:4, pages 669-685.
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Nina Faraoni, Teodoro Luque-Martínez & Luis Doña-Toledo. (2023) A bibliometric analysis to reveal the drivers of university reputation. Journal of Marketing for Higher Education 0:0, pages 1-25.
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Achala Gupta, Rachel Brooks & Jessie Abrahams. (2023) Higher education students as consumers: a cross-country comparative analysis of students’ views. Compare: A Journal of Comparative and International Education 0:0, pages 1-18.
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Damian Ruth. (2023) How marketizing and technologizing education undermines spirituality. Journal for the Study of Spirituality 13:2, pages 163-179.
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Tri Tran & Markku Kuula. (2023) Juggling quality labels with centralised analytics: How the first Nordic triple-crowned business school does it. Studies in Higher Education 48:6, pages 845-863.
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Juliana Ryan, Sophie Goldingay, Susie Macfarlane & Danielle Hitch. (2023) Promoting equity by illuminating academic roles and identities in teaching students from diverse backgrounds. Teaching in Higher Education 28:4, pages 699-716.
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Viraiyan Teeroovengadum, Christian M. Ringle, Robin Nunkoo & Hamish Coates. (2023) Quality of higher education experience, satisfaction, and well-being: genuinely caring for our students-consumers. Journal of Marketing for Higher Education 0:0, pages 1-23.
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Liz Browne & Lene Foss. (2023) How does the discourse of published research record the experience of Generation Z as students in the Higher Education sector?. Journal of Further and Higher Education 47:4, pages 513-527.
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Zandivuta Kankhuni, Cecilia Ngwira, Michael Bennett Sepula & Fanuel Kapute. (2023) Modelling the relationship between higher education service quality, student engagement, attachment, satisfaction, and loyalty: a case of a Malawian public university. Journal of Teaching in Travel & Tourism 23:2, pages 229-252.
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Raakel Plamper, Päivi Siivonen & Nina Haltia. (2023) Student-as-customer discourse as a challenge to equality in Finnish higher education – the case of non-fee-paying and fee-paying master’s degree students. International Studies in Sociology of Education 32:1, pages 140-160.
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Shu-Ching Chen. (2022) University branding: student experience, value perception, and consumption journey. Journal of Marketing for Higher Education 0:0, pages 1-20.
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Sazana Jayadeva, Rachel Brooks & Predrag Lažetić. (2022) Paradise lost or created? How higher-education staff perceive the impact of policy on students. Journal of Education Policy 37:5, pages 819-837.
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Tamsin Hinton-Smith, Rosa Marvell, Charlotte Morris & Kimberley Brayson. (2022) ‘It’s not something that we think about with regard to curriculum.’ Exploring gender and equality awareness in higher education curriculum and pedagogy. Gender and Education 34:5, pages 495-511.
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Marta Retamosa, Angel Millán & Juan A. García. (2022) The journey towards finding your favourite university. A segmentation study based on selection criteria. Journal of Marketing for Higher Education 0:0, pages 1-25.
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Siobhan Wray & Gail Kinman. (2022) The psychosocial hazards of academic work: an analysis of trends. Studies in Higher Education 47:4, pages 771-782.
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Andrew Morrison. (2022) The moral economies of marketised higher education. British Journal of Sociology of Education 43:2, pages 199-215.
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Xiaotong Zhu & John G. Sharp. (2022) ‘Service quality’ and higher education: investigating Chinese international student and academic perspectives at a UK university. Journal of Further and Higher Education 46:1, pages 1-19.
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Sazana Jayadeva, Rachel Brooks & Jessie Abrahams. (2022) The (stereo)typical student: how European higher education students feel they are viewed by relevant others. British Journal of Sociology of Education 43:1, pages 1-21.
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Kuldeep Singh Banwait & Charles Hancock. (2021) Post Browne Review: a reflective analysis of marketisation dilemmas of senior managers in English universities. Journal of Marketing for Higher Education 0:0, pages 1-18.
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Rachel Brooks, Achala Gupta, Sazana Jayadeva & Jessie Abrahams. (2021) Students’ views about the purpose of higher education: a comparative analysis of six European countries. Higher Education Research & Development 40:7, pages 1375-1388.
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Mark Erickson, Paul Hanna & Carl Walker. (2021) The UK higher education senior management survey: a statactivist response to managerialist governance. Studies in Higher Education 46:11, pages 2134-2151.
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Susanna Maria O’Neil & Jeshika Gopal. (2021) “Just smile and wave”: Workplace requirements and emotional labour of academic staff at a South African university. Journal of Psychology in Africa 31:5, pages 470-480.
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Rachel Brooks. (2021) The construction of higher education students within national policy: a cross-European comparison. Compare: A Journal of Comparative and International Education 51:2, pages 161-180.
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Mollie Dollinger & Jessica Vanderlelie. (2021) Closing the loop: co-designing with students for greater market orientation. Journal of Marketing for Higher Education 31:1, pages 41-57.
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Adam Matthews, Mike McLinden & Celia Greenway. (2021) Rising to the pedagogical challenges of the Fourth Industrial Age in the university of the future: an integrated model of scholarship. Higher Education Pedagogies 6:1, pages 1-21.
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Giovanni Azzone & Mara Soncin. (2020) Factors driving university choice: a principal component analysis on Italian institutions. Studies in Higher Education 45:12, pages 2426-2438.
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Tara Brabazon & Sam Schulz. (2020) Braving the bull: women, mentoring and leadership in higher education. Gender and Education 32:7, pages 873-890.
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Christiana Tsaousi. (2020) That’s funny … you don’t look like a lecturer! dress and professional identity of female academics. Studies in Higher Education 45:9, pages 1809-1820.
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Mollie Dollinger. (2020) The projectification of the university: consequences and alternatives. Teaching in Higher Education 25:6, pages 669-682.
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Päivi Siivonen & Karin Filander. (2020) ‘Non-traditional’ and ‘traditional’ students at a regional Finnish University: demanding customers and school pupils in need of support. International Journal of Lifelong Education 39:3, pages 247-262.
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Martin Zebracki & Joseph J. Hall. (2020) Teaching geographies of sexualities: 20 years on. Journal of Geography in Higher Education 44:2, pages 179-187.
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Valerie J. Hall. (2020) Reclaiming student voice(s): constituted through process or embedded in practice?. Cambridge Journal of Education 50:1, pages 125-144.
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Alexandros Chrysikos & Stephen Catterall. (2020) Identifying student retention factors of a UK university using the concept of a learning community: a qualitative approach. Higher Education Pedagogies 5:1, pages 90-109.
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Ann E. Bartos & Sarah Ives. (2019) More than “Silly Stories”: Sexual Harassment as Academic Training. GeoHumanities 5:2, pages 342-354.
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Jenny Lewin-Jones. (2019) Discourses of ‘internationalisation’: a multimodal critical discourse analysis of university marketing webpages. Research in Post-Compulsory Education 24:2-3, pages 208-230.
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Mattia Cattaneo, Hugo Horta, Paolo Malighetti, Michele Meoli & Stefano Paleari. (2019) The relationship between competition and programmatic diversification. Studies in Higher Education 44:7, pages 1222-1240.
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Janja Komljenovic. (2019) Linkedin, platforming labour, and the new employability mandate for universities. Globalisation, Societies and Education 17:1, pages 28-43.
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Adam J. Smith. (2018) Economic precarity, modern liberal arts and creating a resilient graduate. Educational Philosophy and Theory 50:11, pages 1037-1044.
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Rachel Brooks. (2018) The construction of higher education students in English policy documents. British Journal of Sociology of Education 39:6, pages 745-761.
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Rachel Brooks. (2018) Understanding the higher education student in Europe: a comparative analysis. Compare: A Journal of Comparative and International Education 48:4, pages 500-517.
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Esther Muddiman. (2018) Instrumentalism amongst students: a cross-national comparison of the significance of subject choice. British Journal of Sociology of Education 39:5, pages 607-622.
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Alan Bainbridge, Anastasios Gaitanidis & Elizabeth Chapman Hoult. (2018) When learning becomes a fetish: the pledge, turn and prestige of magic tricks. Pedagogy, Culture & Society 26:3, pages 345-361.
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Nina Faraoni, Teodoro Luque-Martínez & Luis Doña-Toledo. Analysis of university online reputation-visibility. The case of Spanish public universities. Journal of Marketing for Higher Education 0:0, pages 1-23.
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David J. Hattersley & John Nicholson. Unpacking the value sought by Chinese international students in UK higher education. Studies in Higher Education 0:0, pages 1-20.
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Paul Ashwin, Benjamin Goldschneider, Ashish Agrawal & Reneé Smit. Beyond the dichotomy of students-as-consumers and personal transformation: what students want from their degrees and their engagement with knowledge. Studies in Higher Education 0:0, pages 1-12.
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Hsiao-Pei (Sophie) Yang, Tommy K. H. Chan, Hai-Anh Tran, Bach Nguyen & Han Lin. (2024) See it, share it: what makes social media content viral in the higher education context? The power of positive affective content. Information Technology & People.
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