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Journal of Further and Higher Education Volume 42, 2018 - Issue 8
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What makes students satisfied? A discussion and analysis of the UK’s national student survey

Adrian R. BellICMA Centre, Henley Business School, University of Reading, Reading, UKORCID Iconhttp://orcid.org/0000-0003-4531-0072
ORCID Icon &
Chris BrooksICMA Centre, Henley Business School, University of Reading, Reading, UKCorrespondence[email protected]
ORCID Iconhttp://orcid.org/0000-0002-2668-1153
ORCID Icon
Pages 1118-1142 | Received 28 Apr 2016, Accepted 22 Nov 2016, Published online: 25 Jul 2017

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Steve Cook, Duncan Watson, Asha Webb & Robert Webb. (2023) Student dissatisfaction in Higher Education: a ‘fuzzy’ index approach. Studies in Higher Education 0:0, pages 1-13.
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Michail Mantzios, Helen Egan, Amy Cook, Jagjeet Jutley-Neilson & Mark O’Hara. (2020) Wellbeing and the NSS: the potential of mindfulness and self-compassion for an enhanced student experience. Journal of Further and Higher Education 44:3, pages 300-310.
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Robert A. Francis, James D.A. Millington & Gustav Cederlöf. (2019) Undergraduate student perceptions of assessment and feedback practice: fostering agency and dialogue. Journal of Geography in Higher Education 43:4, pages 468-485.
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Serafina Pastore, Amelia Manuti, Fausta Scardigno, Antonella Curci & Monica Pentassuglia. (2019) Students’ feedback in mid-term surveys: an explorative contribution in the Italian university context. Quality in Higher Education 25:1, pages 21-37.
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Jill R. D. MacKay, Kirsty Hughes, Hazel Marzetti, Neil Lent & Susan M. Rhind. (2019) Using National Student Survey (NSS) qualitative data and social identity theory to explore students’ experiences of assessment and feedback. Higher Education Pedagogies 4:1, pages 315-330.
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Tracii Ryan & Michael Henderson. (2018) Feeling feedback: students’ emotional responses to educator feedback. Assessment & Evaluation in Higher Education 43:6, pages 880-892.
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Wasana Karunarathne, Chris Selman & Tracii Ryan. Evaluating student feedback literacies: a study using first-year business and economics students. Assessment & Evaluation in Higher Education 0:0, pages 1-14.
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