Citations (38)
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Guo Yanyu & Li Jizu. (2023) The effect of emotional intelligence on unsafe behavior of miners: the role of emotional labor strategies and perceived organizational support. International Journal of Occupational Safety and Ergonomics 29:2, pages 515-527.
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Justyna Mróz, Kinga Kaleta & Katarzyna Skrzypińska. (2021) The role of spiritual intelligence and dispositional forgiveness in predicting episodic forgiveness. Journal of Beliefs & Values 42:4, pages 415-435.
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Sara Serrate González, Patricia Torrijos Fincias & Ana Belén Navarro Prados. (2019) Self-perception of emotional development in individuals attending university programmes for seniors: training needs and answers. Studies in Continuing Education 41:1, pages 94-110.
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Leehu Zysberg & Jon Kasler. (2017) Learning Disabilities and Emotional Intelligence. The Journal of Psychology 151:5, pages 464-476.
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Michelle P. Salyers, Brittany J. Hood, Katherine Schwartz, Andrew O. Alexander & Matthew C. Aalsma. (2015) The Experience, Impact, and Management of Professional Burnout Among Probation Officers in Juvenile Justice Settings. Journal of Offender Rehabilitation 54:3, pages 175-193.
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Articles from other publishers (33)
Mukaram Ali Khan, Rimsha Ashfaq Butt, Saba Nawab & Syed Sohaib Zubair. (2023) How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour. South Asian Journal of Business Studies.
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Na Yoon Kim & Hongseok Oh. (2023) The effects of workplace friendship network centrality on deep acting. Frontiers in Psychology 14.
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Ahmed M. Abdulla Alabbasi, Fatema A. Alabbasi, Aseel AlSaleh, Ahmed M. Alansari & Reginald P. Sequeira. (2023) Emotional intelligence weakly predicts academic success in medical programs: a multilevel meta-analysis and systematic review. BMC Medical Education 23:1.
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Yingying Yin, Shiyue Sun, Lili Song, Cancan Jin & Yong Wang. (2022) Emotional labour strategies and job burnout: A meta‐analysis of Chinese employees. Asian Journal of Social Psychology 26:2, pages 219-237.
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Elena Miller. (2022) The Relationship Between Emotional Intelligence and Clinical Success at the Completion of One Year of Courses for Diagnostic Medical Sonography or Radiography Students. Journal of Diagnostic Medical Sonography 39:3, pages 227-236.
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Justyna Mróz, Kinga Kaleta & Katarzyna Skrzypińska. (2023) Spiritual Intelligence as a Mediator between Personality and Emotional and Decisional Forgiveness in Polish Adults. Religions 14:5, pages 574.
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Elena Miller. (2022) Does Emotional Intelligence Change After 1 Year of Courses for the Diagnostic Medical Sonography or Radiography Students?. Journal of Diagnostic Medical Sonography 39:2, pages 95-103.
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Karen Niven. (2022) Does interpersonal emotion regulation ability change with age?. Human Resource Management Review 32:3, pages 100847.
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Xiaobo Xu, Weiguo Pang & Mengya Xia. (2020) Are emotionally intelligent people happier? A meta‐analysis of the relationship between emotional intelligence and subjective well‐being using Chinese samples. Asian Journal of Social Psychology 24:4, pages 477-498.
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Lei Xie, Chi-Ning Chang & Shailen Singh. (2021) Emotional intelligence, voice and flow: a team-level study of work teams. Team Performance Management: An International Journal 27:7/8, pages 524-539.
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Chunjiang Yang & Aobo Chen. (2021) Emotional labor: A comprehensive literature review. Human Systems Management 40:4, pages 479-501.
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Sau Yin Cheung & Linda Woo. (2021) Age stereotypes and the job suitability of older workers from hotel managers’ perspectives. International Journal of Hospitality Management 95, pages 102932.
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Edit Kővári, Judit Pásztor & Ágnes Raffay-Danyi. (2021) A Pannon Egyetem közösségének kultúrafogyasztása, az érzelmi és kulturális intelligencia összefüggése. Veszprém 2023 Európa Kulturális Fővárosa. Vezetéstudomány / Budapest Management Review 52:4, pages 48-62.
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Mehmet Okan, Ayse Banu Elmadag & Elif İdemen. (2020) Frontline employee age and customer mistreatment: a meta-analysis. Journal of Services Marketing 35:1, pages 98-115.
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Yisheng Peng, Jie Ma, Wenqin Zhang & Steve Jex. (2021) Older and Less Deviant? The Paths Through Emotional Labor and Organizational Cynicism. Work, Aging and Retirement 7:1, pages 20-30.
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Juah Kim & Jiyeon Ha. (2020) The Meaning of Work and Self-Management Experiences among Elderly Workers with Multiple Chronic Diseases: A Qualitative Study. Healthcare 8:4, pages 471.
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Nora Obermayer, Anikó Csepregi & Edit Kővári. 2020. Information Diffusion Management and Knowledge Sharing. Information Diffusion Management and Knowledge Sharing
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Tal Katz-Navon, Dana R. Vashdi & Eitan Naveh. (2019) The toll of service climate on employees: an emotional labor perspective. Journal of Service Theory and Practice 30:2, pages 105-121.
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Sonia Pervaiz, Amjad Ali & Muhammad Asif. (2019) Emotional intelligence, emotional labor strategies and satisfaction of secondary teachers in Pakistan. International Journal of Educational Management 33:4, pages 721-733.
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Yiwei Chen, Yisheng Peng, Huanzhen Xu & William H. O’Brien. (2017) Age Differences in Stress and Coping: Problem-Focused Strategies Mediate the Relationship Between Age and Positive Affect. The International Journal of Aging and Human Development 86:4, pages 347-363.
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A.V. Akelaitis & R.K. Malinauskas. (2018) The expression of emotional skills among individual and team sports male athletes. Pedagogics, psychology, medical-biological problems of physical training and sports 22:2, pages 62.
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Huma Sarwar, Kashif Nadeem & Junaid Aftab. (2017) The impact of psychological capital on project success mediating role of emotional intelligence in construction organizations of Pakistan. Journal of Global Entrepreneurship Research 7:1.
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Sheena J. Johnson, Sabine Machowski, Lynn Holdsworth, Marcel Kern & Dieter Zapf. (2017) Age, emotion regulation strategies, burnout, and engagement in the service sector: Advantages of older workers. Revista de Psicología del Trabajo y de las Organizaciones 33:3, pages 205-216.
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Feng Kong. (2017) The validity of the Wong and Law Emotional Intelligence Scale in a Chinese sample: Tests of measurement invariance and latent mean differences across gender and age. Personality and Individual Differences 116, pages 29-31.
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Anika Schulz & Ina Schöllgen. (2017) Emotionsarbeit – Ein Review zu GestaltungsaussagenEmotional labor – a review on practical recommendations for job design. Zeitschrift für Arbeitswissenschaft 71:1, pages 26-38.
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Nora Obermayer, Anikó Csepregi & Edit Kővári. 2017. Knowledge Management Initiatives and Strategies in Small and Medium Enterprises. Knowledge Management Initiatives and Strategies in Small and Medium Enterprises
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Susanne Scheibe, Ines Spieler & Katharina Kuba. (2016) An Older-Age Advantage? Emotion Regulation and Emotional Experience After a Day of Work. Work, Aging and Retirement 2:3, pages 307-320.
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Su Kyoung Kang, Min Jeong Kim & Mi Ra Chung. (2016) The Relationship between Novice Early Childhood Teacher's Emotional Intelligence and Teacher-Child Interaction in the Mediating Effect of Emotional Labor. Korean Journal of Childcare and Education 12:2, pages 183-200.
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Friederike Doerwald, Susanne Scheibe, Hannes Zacher & Nico W. Van Yperen. (2016) Emotional Competencies Across Adulthood: State of Knowledge and Implications for the Work Context. Work, Aging and Retirement 2:2, pages 159-216.
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Won-Moo Hur, Tae-Won Moon & Su-Jin Han. (2014) The role of chronological age and work experience on emotional labor. Career Development International 19:7, pages 734-754.
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