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Communication Education Volume 33, 1984 - Issue 1
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A competent view of “competence”

Gerald M. Phillips Professor of Speech Communication and Director of the Reticence Program, Pennsylvania State University,
Pages 25-36 | Published online: 18 May 2009

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Justin D. Walton. (2020) Was that crazy or what? Postman’s semantic environment model as a lens for understanding problematic communication. Communication Teacher 34:1, pages 29-34.
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Isa N. Engleberg, Susan M. Ward, Lynn M. Disbrow, James A. Katt, Scott A. Myers & Patricia O'Keefe. (2017) The development of a set of core communication competencies for introductory communication courses. Communication Education 66:1, pages 1-18.
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Xiaosui Xiao & Guo-Ming Chen. (2009) Communication competence and moral competence: a Confucian perspective. Journal of Multicultural Discourses 4:1, pages 61-74.
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LynnO. Cooper & Trey Buchanan. (1999) Interrater agreement in judgments of listening competency: An item‐based analysis of the organizational listening survey . Communication Research Reports 16:1, pages 48-54.
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RalphR. Behnke & ChrisR. Sawyer. (1999) Public speaking procrastination as a correlate of public speaking communication apprehension and self‐perceived public speaking competence. Communication Research Reports 16:1, pages 40-47.
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LoriJ. Carrell & S. Clay Willmington. (1996) A comparison of self‐report and performance data in assessing speaking and listening competence. Communication Reports 9:2, pages 185-191.
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RobertL. Duran & BrianH. Spitzberg. (1995) Toward the development and validation of a measure of cognitive communication competence. Communication Quarterly 43:3, pages 259-275.
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LynnO. Cooper & RobertL. Husband. (1993) Developing a Model of Organizational Listening Competency. International Listening Association. Journal 7:1, pages 6-34.
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DonaldJ. Cegala & VincentR. Waldron. (1992) A study of the relationship between communicative performance and conversation participants’ thoughts. Communication Studies 43:2, pages 105-123.
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RobertL Duran. (1992) Communicative adaptability: A review of conceptualization and measurement. Communication Quarterly 40:3, pages 253-268.
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Guo‐Ming Chen. (1990) Intercultural communication competence: Some perspectives of research. Howard Journal of Communications 2:3, pages 243-261.
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JamesC. McCroskey & LindaL. McCroskey. (1988) Self‐report as an approach to measuring communication competence. Communication Research Reports 5:2, pages 108-113.
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JudyC. Pearson & TomD. Daniels. (1988) “Oh, what tangled webs we weave”;: Concerns about current conceptions of communication competence. Communication Reports 1:2, pages 95-100.
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RobertL. Duran & WalterR. Zakahi. (1987) Communication performance and communication satisfaction: What do we teach our students?. Communication Education 36:1, pages 13-22.
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GeraldM. Phillips. (1986) Treatment/training of speaking problems: A study in reification. Communication Quarterly 34:4, pages 438-450.
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ShirleyA. Van Hoeven. (1985) What we know about the development of communication competence. Central States Speech Journal 36:1-2, pages 33-38.
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DonaldJ. Cegala. (1984) Affective and cognitive manifestations of interaction involvement during unstructured and competitive interactions. Communication Monographs 51:4, pages 320-338.
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RebeccaB. Rubin & SallyA. Henzl. (1984) Cognitive complexity, communication competence, and verbal ability. Communication Quarterly 32:4, pages 263-270.
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Articles from other publishers (4)

Ken Cheng, Limin Guo, Yinghui Lin, Panpan Hu, Changchang Hou & Jiaying He. (2022) Standing in customers’ shoes: How responsible leadership inhibits unethical pro-organizational behavior. Frontiers in Psychology 13.
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Holly J. Payne. (2016) Reconceptualizing Social Skills in Organizations: Exploring the Relationship between Communication Competence, Job Performance, and Supervisory Roles. Journal of Leadership & Organizational Studies 11:2, pages 63-77.
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Barbara McCain. (1996) Multicultural team learning: an approach towards communication competency. Management Decision 34:6, pages 65-68.
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Gerald M. Phillips. 1986. Shyness. Shyness 357 374 .

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