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Development Southern Africa Volume 31, 2014 - Issue 6
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ARTICLES

Service delivery frameworks as instruments of citizen empowerment: A tale of two experiences, India and South Africa

Samuel KariukiAssociate professor, Department of Sociology, School of Social Sciences, University of the Witwatersrand, Private Bag 3, PO Box Wits 2050, Johannesburg, South AfricaCorrespondence[email protected]
&
Zwelakhe TshanduActing Manager, Research Directorate, Development Bank Southern Africa, PO Box 1234, Halfway House 1685, South Africa
Pages 796-811 | Published online: 29 Sep 2014

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Dorine E. van Norren. (2022) African Ubuntu and Sustainable Development Goals: seeking human mutual relations and service in development. Third World Quarterly 43:12, pages 2791-2810.
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Swapnil Sharma, Arpan K. Kar, M. P. Gupta, Yogesh K. Dwivedi & Marijn Janssen. (2022) Digital citizen empowerment: A systematic literature review of theories and development models. Information Technology for Development 28:4, pages 660-687.
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