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Original Articles

An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness

Pages 189-202 | Published online: 11 Dec 2015

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (7)

Pedro Soto-Acosta, Isabel Martinez-Conesa & Ricardo Colomo-Palacios. (2010) An Empirical Analysis of the Relationship Between IT Training Sources and IT Value. Information Systems Management 27:3, pages 274-283.
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Mark Stevenson, Yuan Huang & Linda C. Hendry. (2009) The development and application of an interactive end-user training tool: part of an implementation strategy for workload control. Production Planning & Control 20:7, pages 622-635.
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Mohd Daud Norzaidi, Siong Choy Chong, Raman Murali & Mohamed Intan Salwani. (2009) Towards a holistic model in investigating the effects of intranet usage on managerial performance: a study on Malaysian port industry. Maritime Policy & Management 36:3, pages 269-289.
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Mohd Daud Norzaidi, Mohamed Intan Salwani, Siong Choy Chong & Kamarudin Rafidah. (2008) A Study of Intranet Usage and Resistance in Malaysia's Port Industry. Journal of Computer Information Systems 49:1, pages 37-47.
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V. S. Lai & R. K. Mahapatra. (2004) Correlating business process re-engineering with the information systems department. International Journal of Production Research 42:12, pages 2357-2382.
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Mo Adam Mahmood, Laura Hall & Daniel Leonard Swanberg. (2001) Factors Affecting Information Technology Usage: A Meta-Analysis of the Empirical Literature. Journal of Organizational Computing and Electronic Commerce 11:2, pages 107-130.
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Patricia A. Essex, Simha R. Magal & Douglas E. Masteller. (1998) Determinants of Information Center Success. Journal of Management Information Systems 15:2, pages 95-117.
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Articles from other publishers (56)

Hwee‐Joo Kam, Dustin K. Ormond, Philip Menard & Robert E. Crossler. (2021) That's interesting: An examination of interest theory and self‐determination in organisational cybersecurity training. Information Systems Journal 32:4, pages 888-926.
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Dr Farkhunda Rasheed Choudhry. (2022) Association of Cognitive Learning Style with Attitude towards Science. Journal of Professional & Applied Psychology 3:2, pages 182-194.
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Soumya Upadhyay & Han-fen Hu. (2022) A Qualitative Analysis of the Impact of Electronic Health Records (EHR) on Healthcare Quality and Safety: Clinicians’ Lived Experiences. Health Services Insights 15, pages 117863292110707.
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Anand Jeyaraj. (2020) Variation in the effect of system usage and individual impact: A meta-regression of empirical findings. Information & Management 57:6, pages 103242.
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Wei Wang, Yi Wang, Yi Zhang & Jing Ma. (2020) Spillover of workplace IT satisfaction onto job satisfaction: The roles of job fit and professional fit. International Journal of Information Management 50, pages 341-352.
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Markus Langer, Cornelius J. König & Maria Papathanasiou. (2019) Highly automated job interviews: Acceptance under the influence of stakes. International Journal of Selection and Assessment 27:3, pages 217-234.
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Pall Rikhardsson & Ogan Yigitbasioglu. (2018) Business intelligence & analytics in management accounting research: Status and future focus. International Journal of Accounting Information Systems 29, pages 37-58.
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Nouzha Harrati, Imed Bouchrika, Zohra Mahfouf & Ammar Ladjailia. 2018. Application Development and Design. Application Development and Design 756 777 .
Nouzha Harrati, Imed Bouchrika & Zohra Mahfouf. (2017) Investigating the uptake of educational systems by academics using the technology to performance chain model. Library Hi Tech 35:4, pages 629-648.
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Ebru E. Saygili, Yucel Ozturkoglu & Mehmet C. Kocakulah. (2017) End Users' Perceptions of Critical Success Factors in ERP Applications. International Journal of Enterprise Information Systems 13:4, pages 58-75.
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김동규 & Yeonjung-Lee. (2017) A Study on the Effect of Emotional Intelligence on Organizational Commitment and Work Performance of Non-regular Hotel Culinary Staff. Culinary Science & Hospitality Research 23:4, pages 43-55.
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김동규 & Yeonjung-Lee. (2017) A Study on the Effect of Emotional Intelligence on Organizational Commitment and Work Performance of Non-regular Hotel Culinary Staff. Culinary Science & Hospitality Research 23:4, pages 43-55.
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Guangbin Wang & Jiule Song. (2017) The relation of perceived benefits and organizational supports to user satisfaction with building information model (BIM). Computers in Human Behavior 68, pages 493-500.
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Nouzha Harrati, Imed Bouchrika, Zohra Mahfouf & Ammar Ladjailia. 2017. Handbook of Research on Innovative Pedagogies and Technologies for Online Learning in Higher Education. Handbook of Research on Innovative Pedagogies and Technologies for Online Learning in Higher Education 427 448 .
Aijaz A. Shaikh & Heikki Karjaluoto. (2016) The effects of mobile banking application user satisfaction and system usage on bank-customer relationships. The effects of mobile banking application user satisfaction and system usage on bank-customer relationships.
Nouzha Harrati, Imed Bouchrika, Abdelkamel Tari & Ammar Ladjailia. (2016) Exploring user satisfaction for e-learning systems via usage-based metrics and system usability scale analysis. Computers in Human Behavior 61, pages 463-471.
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Chul Woo Yoo, Srikanth Parameswaran & Rajiv Kishore. (2015) Knowing about your food from the farm to the table: Using information systems that reduce information asymmetry and health risks in retail contexts. Information & Management 52:6, pages 692-709.
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Pouyan Esmaeilzadeh, Murali Sambasivan, Naresh Kumar & Hossein Nezakati. (2015) Adoption of clinical decision support systems in a developing country: Antecedents and outcomes of physician's threat to perceived professional autonomy. International Journal of Medical Informatics 84:8, pages 548-560.
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Pak-Lok Poon, Fei-Ching Kuo, Huai Liu & Tsong Yueh Chen. (2014) How can non-technical end users effectively test their spreadsheets?. Information Technology & People 27:4, pages 440-462.
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Dinesh A. Mirchandani & Albert L. Lederer. (2014) The impact of core and infrastructure business activities on information systems planning and effectiveness. International Journal of Information Management 34:5, pages 622-633.
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Pouyan Emaeilzadeh, Murali Sambasivan & Hossein Nezakati. (2014) The Limitations of Using the Existing TAM in Adoption of Clinical Decision Support System in Hospitals. International Journal of Research in Business and Social Science (2147- 4478) 3:2, pages 56-68.
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Liette Lapointe & Anne Beaudry. (2014) Identifying IT User Mindsets: Acceptance, Resistance and Ambivalence. Identifying IT User Mindsets: Acceptance, Resistance and Ambivalence.
Kyung-Ah Park, Dae-Yong Lee & Chul-Mo Koo. (2012) An Empirical Study about Internet and Social Network Security Behavior of End User. The Journal of Information Systems 21:4, pages 1-29.
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Chung-Kuang Hou. (2012) Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry. International Journal of Information Management 32:6, pages 560-573.
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Vassilios P. Aggelidis & Prodromos D. Chatzoglou. (2012) Hospital information systems: Measuring end user computing satisfaction (EUCS). Journal of Biomedical Informatics 45:3, pages 566-579.
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Kyung-Nam Kim, Ji-Hye Park & Do-Bum Chung. (2011) The Effect of Work Performance to Smart Phone's Characteristics and Moderated Effects of Innovation Resistance. The Journal of Information Systems 20:2, pages 57-80.
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Alaa Sadik. (2011) A Standards-Based Grading And Reporting Tool For Faculty: Design And Implications. i-manager's Journal of Educational Technology 8:1, pages 46-63.
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Yair Levy, Kenneth E. Murphy & Stelios H. Zanakis. 2011. Information Systems and New Applications in the Service Sector. Information Systems and New Applications in the Service Sector 90 115 .
Hang Joon Woo & 신형식. (2010) An empirical study on information system quality factors that affect job satisfaction of call center agents. Journal of Korea Service Management Society 11:4, pages 221-243.
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Pouyan Esmaeilzadeh, Murali Sambasivan & Naresh Kumar. (2010) The effect of the healthcare professional — Hospital relationship on accepting new clinical IT: A modified technology acceptance model from a relational perspective. The effect of the healthcare professional — Hospital relationship on accepting new clinical IT: A modified technology acceptance model from a relational perspective.
Sung,Tae Kyung. (2010) A Study on Safety of e-Business. Management & Information Systems Review 29:3, pages 1-21.
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Neal G. Shaw, Vikram Sethi, Anand Jeyaraj & Kevin Duffy. (2010) Modeling User Training and Support for Information Technology Implementations. Information Resources Management Journal 23:2, pages 20-32.
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Pouyan Esmaeilzadeh, Murali Sambasivan & Naresh Kumar. (2010) To use or not to use new IT: The effect of healthcare professional's OCB on intention to use new clinical IT. To use or not to use new IT: The effect of healthcare professional's OCB on intention to use new clinical IT.
Julie Yu-Chih Liu, Henry Houn-Gee Chen, James J. Jiang & Gary Klein. (2010) Task completion competency and project management performance: The influence of control and user contribution. International Journal of Project Management 28:3, pages 220-227.
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Stacie Petter & Ephraim R. McLean. (2009) A meta-analytic assessment of the DeLone and McLean IS success model: An examination of IS success at the individual level. Information & Management 46:3, pages 159-166.
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Zhiping Walter & Melissa Succi Lopez. (2008) Physician acceptance of information technologies: Role of perceived threat to professional autonomy. Decision Support Systems 46:1, pages 206-215.
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Pedro Soto-Acosta. 2008. The Open Knowlege Society. A Computer Science and Information Systems Manifesto. The Open Knowlege Society. A Computer Science and Information Systems Manifesto 741 749 .
Anjli Narwani & Mohammed Arif. 2008. Innovative Techniques in Instruction Technology, E-learning, E-assessment, and Education. Innovative Techniques in Instruction Technology, E-learning, E-assessment, and Education 59 63 .
Sang M. Lee, Hong‐Hee Lee, Jinhan Kim & Sang‐Gun Lee. (2007) ASP system utilization: customer satisfaction and user performance. Industrial Management & Data Systems 107:2, pages 145-165.
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Rajiv Sabherwal, Anand Jeyaraj & Charles Chowa. (2006) Information System Success: Individual and Organizational Determinants. Management Science 52:12, pages 1849-1864.
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Ali Azadeh & Mohsen Jafari Songhori. (2006) End-user training programs planning model based on Information Technology and Information Systems (IT/IS) impact on individual work. End-user training programs planning model based on Information Technology and Information Systems (IT/IS) impact on individual work.
Anand Jeyaraj, Joseph W Rottman & Mary C Lacity. (2006) A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research. Journal of Information Technology 21:1, pages 1-23.
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S.K. Lippert & H. Forman. (2005) Utilization of Information Technology: Examining Cognitive and Experiential Factors of Post-Adoption Behavior. IEEE Transactions on Engineering Management 52:3, pages 363-381.
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Rahat H. Bokhari. (2005) The relationship between system usage and user satisfaction: a meta‐analysis. Journal of Enterprise Information Management 18:2, pages 211-234.
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Renae A. Jones, Nerina L. Jimmieson & Andrew Griffiths. (2005) The Impact of Organizational Culture and Reshaping Capabilities on Change Implementation Success: The Mediating Role of Readiness for Change. Journal of Management Studies 42:2, pages 361-386.
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Kun Chang Lee, Sangjae Lee & Jin Sung Kim. 2005. Mobile Information Systems. Mobile Information Systems 135 153 .
D.W. Chadwick, C. Carroll, S. Harvey, J. New & A.J. Young. (2002) Experiences of using a public key infrastructure to access patient confidential data over the Internet. Experiences of using a public key infrastructure to access patient confidential data over the Internet.
Mun Y. Yi & Fred D. Davis. (2007) Improving Computer Training Effectiveness for Decision Technologies: Behavior Modeling and Retention Enhancement*. Decision Sciences 32:3, pages 521-544.
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Huey-Wen Chou. (2001) Influences of cognitive style and training method on training effectiveness. Computers & Education 37:1, pages 11-25.
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M.K. Brohman & M. Parent. (2001) Gaining insight from the data warehouse: the competence maturity model. Gaining insight from the data warehouse: the competence maturity model.
Kailash Joshi & Arun Rai. (2003) Impact of the quality of information products on information system users’ job satisfaction: an empirical investigation. Information Systems Journal 10:4, pages 323-345.
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MO ADAM MAHMOOD, JANICE M. BURN, LEOPOLDO A. GEMOETS & CARMEN JACQUEZ. (2000) Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature. International Journal of Human-Computer Studies 52:4, pages 751-771.
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M.J. Succi & Z.D. Walter. (1999) Theory of user acceptance of information technologies: an examination of health care professionals. Theory of user acceptance of information technologies: an examination of health care professionals.
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Surinder S Kahai, Steven A Solieri & Andrew J Felo. (1998) Active involvement, familiarity, framing, and the illusion of control during decision support system use. Decision Support Systems 23:2, pages 133-148.
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Michael Hetkamp & Ronel Erwee. (2015) Ready for Success? How Readiness for Change Drives Project Success. SSRN Electronic Journal.
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