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Original Articles

The Paradoxes of Word of Mouth in Electronic Commerce

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Jingchuan Pu, Young Kwark, Sang Pil Han, Qiang Ye & Bin Gu. (2023) Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings. Information Systems Research.
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Yiwen Yang, Chuxuan Liu & Li‐Chen Cheng. (2023) The dynamic impact of electronic word‐of mouth on movie box office sales: Based on innovation diffusion theory. Managerial and Decision Economics 44:6, pages 3384-3396.
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Glory S.E.Edim E.J.Inyang B.I.Eko H.A.. (2023) Word-of-Mouth Communication and Customer Patronage Behaviour Towards Smartphones. International Journal of Entrepreneurship and Business Innovation 6:2, pages 69-85.
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Shasha Zhou & Le Tu. (2023) How online review environment affects review generation behavior: A competing for attention perspective. Telematics and Informatics 81, pages 101984.
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Yue Guan, Yong Tan, Qiang Wei & Guoqing Chen. (2023) When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics. Information Systems Research.
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Qingfeng Zeng, Wei Zhuang, Qian Guo & Weiguo Fan. (2022) What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service. Electronic Markets 32:4, pages 2507-2523.
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Sambit Tripathi, Amit V. Deokar & Haya Ajjan. (2021) Understanding the Order Effect of Online Reviews: A Text Mining Perspective. Information Systems Frontiers 24:6, pages 1971-1988.
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Yawen Zhang, Bo Li & Ruidong Zhao. (2022) Resale or agency: pricing strategy for advance selling in a supply chain considering consumers’ loss aversion. IMA Journal of Management Mathematics 33:2, pages 229-254.
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Liang Chen, Tony W. Tong, Shaoqin Tang & Nianchen Han. (2021) Governance and Design of Digital Platforms: A Review and Future Research Directions on a Meta-Organization. Journal of Management 48:1, pages 147-184.
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Martin Kauschinger, Maximilian Schreieck & Helmut Krcmar. 2022. Software Business. Software Business 151 166 .
David Robert Stöckli & Hamid Khobzi. (2021) Recommendation systems and convergence of online reviews: The type of product network matters!. Decision Support Systems 142, pages 113475.
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Jemi Patel. 2021. Research Anthology on Strategies for Using Social Media as a Service and Tool in Business. Research Anthology on Strategies for Using Social Media as a Service and Tool in Business 1084 1106 .
Jacek Wachowicz. (2021) Factors important for the selection of goods and services on the Internet in the opinion of students of the management faculties - current status and dynamics. Procedia Computer Science 192, pages 4639-4648.
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Timmy H. Tseng, Shao-Hsun Chang, Yu-Min Wang, Yi-Shun Wang & Shin-jeng Lin. (2020) An Empirical Investigation of the Longitudinal Effect of Online Consumer Reviews on Hotel Accommodation Performance. Sustainability 13:1, pages 193.
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Emerson Wagner Mainardes, Irailton Melo de Souza & Rogério Dias Correia. (2020) Antecedents and consequents of consumers not adopting e-commerce. Journal of Retailing and Consumer Services 55, pages 102138.
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Dan-Andrei Sitar-Tăut & Daniel Mican. (2019) MRS OZ: managerial recommender system for electronic commerce based on Onicescu method and Zipf’s law. Information Technology and Management 21:2, pages 131-143.
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Blanca Hernandez-Ortega. (2020) What about “U”? The influence of positive online consumer reviews on the individual's perception of consumption benefits. Online Information Review 44:4, pages 863-885.
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Blanca Hernández-Ortega. (2020) When the performance comes into play: The influence of positive online consumer reviews on individuals' post-consumption responses. Journal of Business Research 113, pages 422-435.
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Xiaowei Zhang, Shuchen Qiao, Yang Yang & Ziqiong Zhang. (2020) Exploring the impact of personalized management responses on tourists’ satisfaction: A topic matching perspective. Tourism Management 76, pages 103953.
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Yin Ma, Athapol Ruangkanjanases & Shih-Chih Chen. (2019) Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites. Sustainability 11:21, pages 5914.
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Zhijie Lin, Ying ZhangYong Tan. (2019) An Empirical Study of Free Product Sampling and Rating Bias. Information Systems Research 30:1, pages 260-275.
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Byungjoon Yoo & Moonkyoung Jang. (2019) A bibliographic survey of business models, service relationships, and technology in electronic commerce. Electronic Commerce Research and Applications 33, pages 100818.
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Jaejoo Lim & Ramakrishna Ayyagari. (2018) Investigating the determinants of telepresence in the e-commerce setting. Computers in Human Behavior 85, pages 360-371.
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Yunhui Huang, Changxin Li, Jiang Wu & Zhijie Lin. (2018) Online customer reviews and consumer evaluation: The role of review font. Information & Management 55:4, pages 430-440.
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Jemi Patel. 2018. Digital Marketing Strategies for Fashion and Luxury Brands. Digital Marketing Strategies for Fashion and Luxury Brands 225 247 .
Manit Mishra. (2018) For Indian online shoppers, have saying and doing parted ways?. Psychology & Marketing 35:1, pages 5-19.
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Olga Ivanova & Michael Scholz. (2017) How can online marketplaces reduce rating manipulation? A new approach on dynamic aggregation of online ratings. Decision Support Systems 104, pages 64-78.
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Yue Guan, Yong Tan, Qiang Wei & Guoqing Chen. (2020) Information or Distortion? The Effect of Customer Generated Images on Product Rating Dynamics. SSRN Electronic Journal.
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Tianshu Sun, Yanhao Wei & Joseph Golden. (2019) Geographical Pattern of Online Word-of-Mouth: How Offline Environment Influences Online Sharing. SSRN Electronic Journal.
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Changxin Li, Yunhui Huang, Jiang Wu & Zhijie Lin. (2016) Low Processing Fluency Strengthens the Impact of Consumer Reviews: Implications for the Visual Design of Consumer Reviews. SSRN Electronic Journal.
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