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Journal of Management Information Systems Volume 35, 2018 - Issue 2
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Original Articles

Measuring Customer Agility from Online Reviews Using Big Data Text Analytics

Shihao ZhouView further author information
,
Zhilei QiaoView further author information
,
Qianzhou DuView further author information
,
G. Alan WangORCID Iconhttp://orcid.org/0000-0002-5026-881XView further author information
ORCID Icon,
Weiguo FanORCID Iconhttp://orcid.org/0000-0003-1272-5538View further author information
ORCID Icon &
Xiangbin YanView further author information
Pages 510-539 | Published online: 15 May 2018

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Zhen Shao, Jose Benitez, Jing Zhang, Hanqing Zheng & Aseel Ajamieh. (2023) Antecedents and performance outcomes of employees’ data analytics skills: an adaptation structuration theory-based empirical investigation. European Journal of Information Systems 32:6, pages 921-940.
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Yu Wang & Zulqurnain Ali. (2023) Exploring big data use to predict supply chain effectiveness in Chinese organizations: a moderated mediated model link. Asia Pacific Business Review 29:3, pages 632-653.
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Sang-Chul Son, Joonheui Bae & Kyung Hoon Kim. (2023) An exploratory study on the perceived agility by consumers in luxury brand omni-channel. Journal of Global Scholars of Marketing Science 33:1, pages 154-166.
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James Wairimu, Qinyu Liao & Lin Zhang. (2022) Digital Investments in Organizational Learning and Entrepreneurial Agility. Journal of Computer Information Systems 62:6, pages 1169-1181.
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Ka Chung Ng, Jie Tang & Dongwon Lee. (2021) The Effect of Platform Intervention Policies on Fake News Dissemination and Survival: An Empirical Examination. Journal of Management Information Systems 38:4, pages 898-930.
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Terence J.V. Saldanha, Babu John-Mariadoss, Michelle Xiao Wu & Sunil Mithas. (2021) How Information and Communication Technology Shapes the Influence of Culture on Innovation: A Country-level Analysis. Journal of Management Information Systems 38:1, pages 108-139.
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Reza Mousavi, T.S. Raghu & Keith Frey. (2020) Harnessing Artificial Intelligence to Improve the Quality of Answers in Online Question-answering Health Forums. Journal of Management Information Systems 37:4, pages 1073-1098.
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Qiang Zhang, Xiaonong Lu, Zhanglin Peng & Minglun Ren. (2019) Perspective: a review of lifecycle management research on complex products in smart-connected environments. International Journal of Production Research 57:21, pages 6758-6779.
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Michael Siering & Christian Janze. (2019) Information Processing on Online Review Platforms. Journal of Management Information Systems 36:4, pages 1347-1377.
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Ashish Kumar Jha & Snehal Shah. (2019) Social Influence on Future Review Sentiments: An Appraisal-Theoretic View. Journal of Management Information Systems 36:2, pages 610-638.
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Junpeng Guo, Wenxiang Zhang, Weiguo Fan & Wenhua Li. (2018) Combining Geographical and Social Influences with Deep Learning for Personalized Point-of-Interest Recommendation. Journal of Management Information Systems 35:4, pages 1121-1153.
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