Advanced search
Publication Cover
Nordic Journal of Psychiatry Volume 60, 2006 - Issue 2
Submit an article Journal homepage
533
Views
29
CrossRef citations to date
0
Altmetric
Original

The Psychiatric Out-Patient Experiences Questionnaire (POPEQ): Data quality, reliability and validity in patients attending 90 Norwegian clinics

Andrew Garratt Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, NorwayCorrespondence[email protected]
,
Johan Håkon Bjørngaard Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, Norway
,
Kari Aanjesen Dahle Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, Norway
,
Øyvind Andresen Bjertnæs Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, Norway
,
Ingrid Sperre Saunes Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, Norway
&
Torleif Ruud Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124, Blindern, NO-0314, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; Norwegian Knowledge Centre for the Health Services, Postbox 7004, St. Olavs plass, NO-0130, Oslo, Norway; SINTEF Helse, Postbox 124 Blindern, NO-0314, Oslo, Norway
Pages 89-96 | Published online: 26 Aug 2009

Citations (29)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (4)

Sara Fernandes, Guillaume Fond, Xavier Yves Zendjidjian, Karine Baumstarck, Christophe Lançon, Fabrice Berna, Franck Schurhoff, Bruno Aouizerate, Chantal Henry, Bruno Etain, Ludovic Samalin, Marion Leboyer, Pierre-Michel Llorca, Magali Coldefy, Pascal Auquier & Laurent Boyer. (2020) Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures. Patient Preference and Adherence 14, pages 2147-2161.
Read now
Hilde Hestad Iversen, Oyvind Bjertnaes, Ylva Helland & Torild Skrivarhaug. (2019) The Adolescent Patient Experiences of Diabetes Care Questionnaire (APEQ-DC): Reliability and Validity in a Study Based on Data from the Norwegian Childhood Diabetes Registry. Patient Related Outcome Measures 10, pages 405-416.
Read now
Andrew M. Garratt, Kirsten Danielsen, Oddvar Forland & Steinar Hunskaar. (2010) The Patient Experiences Questionnaire for Out-of-Hours Care (PEQ-OHC): data quality, reliability, and validity. Scandinavian Journal of Primary Health Care 28:2, pages 95-101.
Read now
Sigve Oltedal, Andrew Garratt & Jan Olav Johannessen. (2007) Psychiatric outpatients' experiences with specialized health care delivery. A Norwegian national survey. Journal of Mental Health 16:2, pages 271-279.
Read now

Articles from other publishers (25)

Juan Francisco Roldán-Merino, Manuel Tomás-Jiménez, Agneta Schröder, Lars-Olov Lundqvist, Montserrat Puig-Llobet, Antonio R. Moreno-Poyato, Marta Domínguez del Campo, Sara Sanchez-Balcells & Maria Teresa Lluch-Canut. (2023) Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff. International Journal of Environmental Research and Public Health 20:5, pages 4043.
Crossref
Manuel Tomás-Jiménez, Juan Francisco Roldán-Merino, Sara Sanchez-Balcells, Agneta Schröder, Lars-Olov Lundqvist, Montserrat Puig-Llobet, Antonio R. Moreno-Poyato, Marta Domínguez del Campo & Maria Teresa Lluch-Canut. (2022) Spanish adaptation of the quality in psychiatric care-outpatient (QPC-OP) instrument community mental health patients’ version: psychometric properties and factor structure. BMC Nursing 21:1.
Crossref
Henrik Pedersen, Audun Havnen, Martin Brattmyr, C. Clifford Attkisson & Mariela L. Lara-Cabrera. (2022) A digital Norwegian version of the client satisfaction questionnaire 8: factor validity and internal reliability in outpatient mental health care. BMC Psychiatry 22:1.
Crossref
Marta Domínguez del Campo, Antonio R. Moreno-Poyato, Montserrat Puig-Llobet, Maria Teresa Lluch-Canut, Nathalia Rodríguez Zunino, Manuel Tomás-Jiménez, Sara Sanchez-Balcells, Agneta Schröder, Lars-Olov Lundqvist, Gemma Escuder-Romeva & Juan Roldán-Merino. (2022) Cross-cultural adaptation and psychometric properties of the Spanish Quality in Psychiatric Care Forensic Inpatient Staff (QPC-FIPS) instrument. Scientific Reports 12:1.
Crossref
Fatima Tahir, Muneeb Ahmad & Kiran Ishfaq. (2022) An Overview of Factors Influencing Psychiatric Out-Patient Satisfaction at a Tertiary Care Hospital in Pakistan. Cureus.
Crossref
Manuel Tomás-Jiménez, Juan Roldán-Merino, Sara Sanchez-Balcells, Agneta Schröder, Lars-Olov Lundqvist, Montserrat Puig-Llobet, Antonio R. Moreno-Poyato, Marta Domínguez del Campo & Maria Teresa Lluch-Canut. (2022) Adaptation, psychometric properties and factor structure of the Spanish Quality in Psychiatric Care-Outpatient Staff (QPC-OPS) instrument. Scientific Reports 12:1.
Crossref
Jens C. Thimm, Liss Antonsen & Wenche Malmedal. (2020) Patients' perception of user involvement in psychiatric outpatient treatment: Associations with patient characteristics and satisfaction. Health Expectations 23:6, pages 1477-1484.
Crossref
Claudia Bull, Joshua Byrnes, Ruvini Hettiarachchi & Martin Downes. (2019) A systematic review of the validity and reliability of patient‐reported experience measures. Health Services Research 54:5, pages 1023-1035.
Crossref
Berit Skretting Solberg, Jan Haavik & Anne Halmøy. (2015) Health Care Services for Adults With ADHD: Patient Satisfaction and the Role of Psycho-Education. Journal of Attention Disorders 23:1, pages 99-108.
Crossref
Hilde Hestad Iversen, Ylva Helland, Oyvind Bjertnaes & Torild Skrivarhaug. (2018) Parent experiences of diabetes care questionnaire (PEQ-DC): reliability and validity following a national survey in Norway. BMC Health Services Research 18:1.
Crossref
Sara Sanchez-Balcells, Marta Callarisa Roca, Nathalia Rodriguez-Zunino, Montserrat Puig-Llobet, Maria-Teresa Lluch-Canut & Juan F. Roldan-Merino. (2018) Psychometric properties of instruments measuring quality and satisfaction in mental health: A systematic review. Journal of Advanced Nursing 74:11, pages 2497-2510.
Crossref
Elisabetta Miglietta, Clara Belessiotis-Richards, Mirella Ruggeri & Stefan Priebe. (2018) Scales for assessing patient satisfaction with mental health care: A systematic review. Journal of Psychiatric Research 100, pages 33-46.
Crossref
Mona Haugum, Hilde Hestad Iversen, Oyvind Bjertnaes & Anne Karin Lindahl. (2017) Patient experiences questionnaire for interdisciplinary treatment for substance dependence (PEQ-ITSD): reliability and validity following a national survey in Norway. BMC Psychiatry 17:1.
Crossref
Marit B. Rise & Aslak Steinsbekk. (2015) Does implementing a development plan for user participation in a mental hospital change patients' experience? A non-randomized controlled study. Health Expectations 18:5, pages 809-825.
Crossref
Ragnhild Sørensen Høifødt, Kjersti R Lillevoll, Kathleen M Griffiths, Tom Wilsgaard, Martin Eisemann, Knut Waterloo & Nils Kolstrup. (2013) The Clinical Effectiveness of Web-Based Cognitive Behavioral Therapy With Face-to-Face Therapist Support for Depressed Primary Care Patients: Randomized Controlled Trial. Journal of Medical Internet Research 15:8, pages e153.
Crossref
Andrew M Garratt, Oyvind A Bjertnaes, Olaf Holmboe & Ketil Hanssen-Bauer. (2011) Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey. Child and Adolescent Psychiatry and Mental Health 5:1.
Crossref
Ingeborg Strømseng Sjetne, Oyvind A Bjertnaes, Rolf Vegar Olsen, Hilde Hestad Iversen & Geir Bukholm. (2011) The Generic Short Patient Experiences Questionnaire (GS-PEQ): identification of core items from a survey in Norway. BMC Health Services Research 11:1.
Crossref
Agneta Schröder, Gerd Ahlström, Bodil Wilde-Larsson & Lars-Olov Lundqvist. (2011) Psychometric properties of the Quality in Psychiatric Care - Outpatient (QPC-OP) instrument. International Journal of Mental Health Nursing 20:6, pages 445-453.
Crossref
Andrew M. Garratt, Jon Helgeland & Pål Gulbrandsen. (2011) Five-point scales outperform 10-point scales in a randomized comparison of item scaling for the Patient Experiences Questionnaire. Journal of Clinical Epidemiology 64:2, pages 200-207.
Crossref
Rolf V Olsen, Andrew M Garratt, Hilde H Iversen & Oyvind A Bjertnaes. (2010) Rasch analysis of the Psychiatric Out-Patient Experiences Questionnaire (POPEQ). BMC Health Services Research 10:1.
Crossref
Johan Håkon Bjørngaard, Åse-Bente Rustad & Ellen Kjelsberg. (2009) The prisoner as patient - a health services satisfaction survey. BMC Health Services Research 9:1.
Crossref
O. A. Bjertnaes, A. Garratt, H. Iversen & T. Ruud. (2009) The association between GP and patient ratings of quality of care at outpatient clinics. Family Practice 26:5, pages 384-390.
Crossref
JOHAN HKON BJRNGAARD, ANDREW GARRATT, ROLF W. GRWE, YVIND ANDRESEN BJERTNS & TORLEIF RUUD. (2008) Patient experiences with treatment in private practice compared with public mental health services. Scandinavian Journal of Psychology 49:4, pages 385-392.
Crossref
Sigve OltedalAndrew Garratt, Øyvind Bjertnæs, Margrét Bjørnsdottìr, Morten Freil & Magna Sachs. (2016) The NORPEQ patient experiences questionnaire: Data quality, internal consistency and validity following a Norwegian inpatient survey. Scandinavian Journal of Public Health 35:5, pages 540-547.
Crossref
Kirsten DanielsenAndrew M. Garratt, Øyvind Andresen Bjertnæs & Kjell I. Pettersen. (2016) Patient experiences in relation to respondent and health service delivery characteristics: A survey of 26,938 patients attending 62 hospitals throughout Norway. Scandinavian Journal of Public Health 35:1, pages 70-77.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.