Citations (25)
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Md. Moazzem Hossain & Mohammad Alamgir Hossain. (2019) Understanding the Quality Management of Private Universities in Bangladesh: A Hierarchical Model. Quality Management Journal 26:4, pages 191-206.
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Ramunė Kasperavičiūtė-Černiauskienė & Dalius Serafinas. (2018) The adoption of ISO 9001 standard within higher education institutions in Lithuania: innovation diffusion approach. Total Quality Management & Business Excellence 29:1-2, pages 74-93.
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Jeevan Jyoti, Sumeet Kour & Jyoti Sharma. (2017) Impact of total quality services on financial performance: role of service profit chain. Total Quality Management & Business Excellence 28:7-8, pages 897-929.
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E Bayraktar, E Tatoglu & S Zaim. (2013) Measuring the relative efficiency of quality management practices in Turkish public and private universities. Journal of the Operational Research Society 64:12, pages 1810-1830.
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Mosad Zineldin, Hatice
Camgoz Akdag & Valentina Vasicheva. (2011) Assessing quality in higher education: new criteria for evaluating students’ satisfaction. Quality in Higher Education 17:2, pages 231-243.
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Erkan Bayraktar, Ekrem Tatoglu & Selim Zaim. (2008) An instrument for measuring the critical factors of TQM in Turkish higher education. Total Quality Management & Business Excellence 19:6, pages 551-574.
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Don Houston. (2007) TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose. Quality in Higher Education 13:1, pages 3-17.
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GITACHARI SRIKANTHAN & JOHN DALRYMPLE. (2005) Implementation of a holistic model for quality in higher education. Quality in Higher Education 11:1, pages 69-81.
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Mary Cruickshank. (2003) Total Quality Management in the higher education sector: A literature review from an international and Australian perspective. Total Quality Management & Business Excellence 14:10, pages 1159-1167.
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G. Srikanthan & JohnF. Dalrymple. (2002) Developing a Holistic Model for Quality in Higher Education. Quality in Higher Education 8:3, pages 215-224.
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Articles from other publishers (14)
Paula M. Hernandez-Diaz, Jorge-Andrés Polanco & Manuela Escobar-Sierra. (2020) Building a measurement system of higher education performance: evidence from a Latin-American country. International Journal of Quality & Reliability Management 38:6, pages 1278-1300.
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Olugbemiga Samuel Afolabi & Harrison Adewale Idowu. 2020. Quality Management Implementation in Higher Education. Quality Management Implementation in Higher Education
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Vijaya Sunder M.Jiju Antony. (2018) A conceptual Lean Six Sigma framework for quality excellence in higher education institutions. International Journal of Quality & Reliability Management 35:4, pages 857-874.
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Jaime Rivera & Víctor Alarcón. (2018) Model for assessing the quality of marketing-management education. Journal of Economics, Finance and Administrative Science 25:49, pages 5-25.
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Vijaya Sunder M.. (2016) Constructs of quality in higher education services. International Journal of Productivity and Performance Management 65:8, pages 1091-1111.
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Ahmad Taher Azar, Renu Vashist & Ashutosh Vashishtha. 2015. Complex System Modelling and Control Through Intelligent Soft Computations. Complex System Modelling and Control Through Intelligent Soft Computations
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Catherine Larouche, Denis Savard, Lucie Héon & Jean-Joseph Moisset. (2016) Anasynthèse, typologies des conceptions des universités et évaluation de leur performance. Mesure et évaluation en éducation 37:2, pages 1-39.
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B. C. van der Merwe. (2012) Implementation of A Comprehensive Student-Centred Approach to Education: A Case Study. The European Journal of Social & Behavioural Sciences 1:1, pages 6-15.
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Susan Meyer Goldstein & Albena R. Iossifova. (2012) Ten years after: Interference of hospital slack in process performance benefits of quality practices. Journal of Operations Management 30:1-2, pages 44-54.
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Cam Caldwell, Howard White & R. H. Red Owl. (2007) The Case for Creating a DBA Program – A Virtue-based Opportunity for Universities. Journal of Academic Ethics 5:2-4, pages 179-188.
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Cam Caldwell & Mary-Ellen Boyle. (2007) Academia, Aristotle, and the Public Sphere – Stewardship Challenges to Schools of Business. Journal of Academic Ethics 5:1, pages 5-20.
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Bjørn Stensaker. 2007. Quality Assurance In Higher Education. Quality Assurance In Higher Education
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Bor-sheng Tsai. (2003) Information landscaping: information mapping, charting, querying and reporting techniques for total quality knowledge management. Information Processing & Management 39:4, pages 639-664.
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G. Srikanthan & John Dalrymple. (2003) Developing alternative perspectives for quality in higher education. International Journal of Educational Management 17:3, pages 126-136.
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