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Original Articles

Implementing TQM in Education: Current Efforts and Future Research Directions

Pages 60-63 | Published online: 30 Jul 2010

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LuisA. Otero & Jaideep Motwani. (1998) An Application of a Basic Quality Management Approach in a Higher Education Environment. Journal of Customer Service in Marketing & Management 5:1, pages 13-25.
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Articles from other publishers (5)

SADIGH RAISSI. (2019) How by applying TQM, higher educational programs enriches?. The Journal of Quality in Education 9:13, pages 6.
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Vijaya Sunder M.Jiju Antony. (2018) A conceptual Lean Six Sigma framework for quality excellence in higher education institutions. International Journal of Quality & Reliability Management 35:4, pages 857-874.
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Sitalakshmi Venkatraman. (2007) A framework for implementing TQM in higher education programs. Quality Assurance in Education 15:1, pages 92-112.
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Neil Granitz & C. Scott Greene. (2016) Applying E-Marketing Strategies to Online Distance Learning. Journal of Marketing Education 25:1, pages 16-30.
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Ramona Kay Michael, Victor E. Sower & Jaideep Motwani. (1997) A comprehensive model for implementing total quality management in higher education. Benchmarking for Quality Management & Technology 4:2, pages 104-120.
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