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Original Articles

Exploring the determinants of cable television subscriber satisfaction

Pages 262-274 | Accepted 01 Oct 1994, Published online: 18 May 2009

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Cristina Etayo, Alberto Bayo-Moriones & Alfonso Sánchez-Tabernero. (2023) The Growth of the offer and the Perceptions of Television Content Quality. Journal of Media Business Studies 20:1, pages 1-26.
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Jeremy Saks. (2022) Effects of customized ratings on user evaluations of streaming television shows. Atlantic Journal of Communication 30:4, pages 435-449.
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Daphna Yeshua-Katz. (2019) Blame or Shame: The Search for Online Support and Stigma Origin Among Israeli Childless Women. Mass Communication and Society 22:1, pages 117-138.
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Hsien-Tang Ko, Chi Chang & Nan-Shiun Chu. (2013) An empirical investigation of the consumer demand for digital television application services. Behaviour & Information Technology 32:4, pages 397-409.
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Pi-Tzong Jan, Hsi-Peng Lu & Tzu-Chuan Chou. (2012) Measuring the perception discrepancy of the service quality between provider and customers in the Internet Protocol Television industry. Total Quality Management & Business Excellence 23:7-8, pages 981-995.
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Padmini Patwardhan, Jin Yang & Hemant Patwardhan. (2011) Understanding Media Satisfaction: Development and Validation of an Affect-Based Scale. Atlantic Journal of Communication 19:3, pages 169-188.
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FrancisL.F. Lee. (2010) The influence of family viewing preferences on television consumption in the era of multichannel services. Asian Journal of Communication 20:3, pages 281-298.
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Shu-Chu Sarrina Li, Yu-Li Liu & Chi-Ho Chen. (2007) Market Competition and Media Performance: Reexamining the Media Performance of the Cable Television Industry in Taiwan. Journal of Media Economics 20:3, pages 189-210.
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Shu-Chu Sarrina Li. (2004) Market Competition and the Media Performance of Taiwan's Cable Television Industry. Journal of Media Economics 17:4, pages 279-294.
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David J. Atkin, Kim Neuendorf, Leo W. Jeffres & Paul Skalski. (2003) Predictors of Audience Interest in Adopting Digital Television. Journal of Media Economics 16:3, pages 159-173.
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Myung-Hyun Kang. (2002) Digital Cable: Exploring Factors Associated With Early Adoption. Journal of Media Economics 15:3, pages 193-207.
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Thomas E. Ruggiero. (2000) Uses and Gratifications Theory in the 21st Century. Mass Communication and Society 3:1, pages 3-37.
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DavidJ. Atkin, LeoW. Jeffres & KimberlyA. Neuendorf. (1998) Understanding internet adoption as telecommunications behavior. Journal of Broadcasting & Electronic Media 42:4, pages 475-490.
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Hoekyun Ahn & BarryR. Litman. (1997) Vertical integration and consumer welfare in the cable industry. Journal of Broadcasting & Electronic Media 41:4, pages 453-477.
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Randy D. Jacobs. (1996) Cable Television Subscribers: A Comparison of Complainers and Noncomplainers. Journal of Media Economics 9:3, pages 37-49.
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Articles from other publishers (13)

Ling Long Tsai. (2022) A deeper understanding of switching intention and the perceptions of non-subscribers. Information Technology & People 36:2, pages 785-807.
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Uthman Alturki & Ahmed Aldraiweesh. (2023) Integrated TTF and self-determination theories in higher education: The role of actual use of the massive open online courses. Frontiers in Psychology 14.
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Liyong Wan, Shoumei Xie & Ai Shu. (2020) Toward an Understanding of University Students’ Continued Intention to Use MOOCs: When UTAUT Model Meets TTF Model. SAGE Open 10:3, pages 215824402094185.
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Mikyeung Bae. (2018) Understanding the effect of the discrepancy between sought and obtained gratification on social networking site users' satisfaction and continuance intention. Computers in Human Behavior 79, pages 137-153.
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Leona Yi-Fan Su, Heather Akin, Dominique Brossard, Dietram A. Scheufele & Michael A. Xenos. (2015) Science News Consumption Patterns and Their Implications for Public Understanding of Science. Journalism & Mass Communication Quarterly 92:3, pages 597-616.
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Lin-Kung Chen & Wei-Ning Yang. (2015) Perceived service quality discrepancies between telecommunication service provider and customer. Computer Standards & Interfaces 41, pages 85-97.
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Kristine Johnson. 2015. Encyclopedia of Mobile Phone Behavior. Encyclopedia of Mobile Phone Behavior 280 286 .
Hanyun HuangHanyun Huang. 2014. Social Media Generation in Urban China. Social Media Generation in Urban China 9 46 .
Qiaolei Jiang & Louis Leung. (2012) Lifestyles, gratifications sought, and narrative appeal: American and Korean TV drama viewing among Internet users in urban China. International Communication Gazette 74:2, pages 159-180.
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Sylvia M. Chan-Olmsted & Byeng-Hee Chang. (2016) Audience knowledge, perceptions and factors affecting the adoption intent of terrestrial digital television. New Media & Society 8:5, pages 773-800.
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Byeng-Hee Chang, Seung-Eun Lee & Byoung-Sun Kim. (2016) Exploring factors affecting the adoption and continuance of online games among college students in South Korea. New Media & Society 8:2, pages 295-319.
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Padmini Patwardhan. (2016) Exposure, Involvement and Satisfaction with Online Activities. Gazette (Leiden, Netherlands) 66:5, pages 411-436.
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. 1999. Television. Television 311 369 .

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