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Original Articles

Marketing for Higher Education: A Relationship Marketing Approach

Pages 50-78 | Received 29 Jun 2006, Accepted 02 Nov 2007, Published online: 08 Sep 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (43)

Peggy M. L. Ng & Craig Galbraith. (2023) A strategic enrollment management framework: perceptions of senior and program managers at three Hong Kong universities. International Journal of Leadership in Education 26:3, pages 377-396.
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Haneyah Ata Rabah, Ala’ Omar Dandis, Mohammad Al Haj Eid, Len Tiu Wright, Ayman Mansour & Ibrahim Lewis Mukattash. (2023) Factors influencing electronic word of mouth behavior in higher education institutions. Journal of Marketing Communications 0:0, pages 1-25.
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Surej P. John & Rouxelle De Villiers. (2022) Factors affecting the success of marketing in higher education: a relationship marketing perspective. Journal of Marketing for Higher Education 0:0, pages 1-20.
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Varsha Jain, Emmanuel Mogaji, Himani Sharma & Anantha S. Babbili. (2022) A multi-stakeholder perspective of relationship marketing in higher education institutions. Journal of Marketing for Higher Education 0:0, pages 1-19.
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Jessica Prach, Ane Turner Johnson & Sarah Ferguson. (2022) College choice & the consumer: the impact of gender on higher education enrollment. Journal of Marketing for Higher Education 0:0, pages 1-21.
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Niti Chatterji, Rudra Rameshwar & Ravi Kiran. (2022) Is university performance embedded in university-industry collaboration, marketization and information disclosure? Evidence from India. Journal of Marketing for Higher Education 32:1, pages 89-112.
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Kojo Kakra Twum, Matilda Adams, Stephen Budu & Rosina Akuokor Anati Budu. (2022) Achieving university libraries user loyalty through user satisfaction: the role of service quality. Journal of Marketing for Higher Education 32:1, pages 54-72.
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Purificación Alcaide-Pulido, Helen O’Sullivan & Chris Chapleo. (2021) The application of an innovative model to measure university brand image. Differences between English, Spanish and Portuguese undergraduate students. Journal of Marketing for Higher Education 0:0, pages 1-18.
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Monica Khanna, Isaac Jacob & Anjali Chopra. (2021) Marketing of higher education institutes through the creation of positive learning experiences – analyzing the role of teachers’ caring behaviors. Journal of Marketing for Higher Education 0:0, pages 1-20.
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Ilda Maria Pedro, Júlio da Costa Mendes & Luís Nobre Pereira. (2021) Understanding Alumni-Alma mater commitment relationships upstream and downstream. Journal of Marketing for Higher Education 31:2, pages 175-196.
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Fiona Cownie & Maria Gallo. (2021) Alumni gratitude and academics: implications for engagement. Journal of Further and Higher Education 45:6, pages 788-802.
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Sumanjit Dass, Sapna Popli, Abhigyan Sarkar, Juhi Gahlot Sarkar & Muddu Vinay. (2021) Empirically examining the psychological mechanism of a loved and trusted business school brand. Journal of Marketing for Higher Education 31:1, pages 23-40.
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Ildamaria H. Pedro & Jorge M. Andraz. (2021) Alumni Commitment in Higher Education Institutions: Determinants and Empirical Evidence. Journal of Nonprofit & Public Sector Marketing 33:1, pages 29-64.
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Fiona Cownie. (2020) How commitment influences students’ conversations about higher education. Journal of Further and Higher Education 44:10, pages 1401-1418.
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Mollie Dollinger & Jason Lodge. (2020) Student-staff co-creation in higher education: an evidence-informed model to support future design and implementation. Journal of Higher Education Policy and Management 42:5, pages 532-546.
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Alison B. Shields & Adam Peruta. (2019) Social media and the university decision. Do prospective students really care?. Journal of Marketing for Higher Education 29:1, pages 67-83.
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Irene Trullas, Pep Simo, Oriol R. Fusalba, Angels Fito & Jose M. Sallan. (2018) Student-perceived organizational support and perceived employability in the marketing of higher education. Journal of Marketing for Higher Education 28:2, pages 266-281.
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Mollie Dollinger, Jason Lodge & Hamish Coates. (2018) Co-creation in higher education: towards a conceptual model. Journal of Marketing for Higher Education 28:2, pages 210-231.
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Adam Peruta & Alison B. Shields. (2018) Marketing your university on social media: a content analysis of Facebook post types and formats. Journal of Marketing for Higher Education 28:2, pages 175-191.
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Lincoln Then James & Riza Casidy. (2018) Authentic assessment in business education: its effects on student satisfaction and promoting behaviour. Studies in Higher Education 43:3, pages 401-415.
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Ingrid Snijders, Remy M. J. P. Rikers, Lisette Wijnia & Sofie M. M. Loyens. (2018) Relationship quality time: the validation of a relationship quality scale in higher education. Higher Education Research & Development 37:2, pages 404-417.
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Ilda Maria Pedro, Luis Nobre Pereira & Hélder Brito Carrasqueira. (2018) Determinants for the commitment relationship maintenance between the alumni and the alma mater. Journal of Marketing for Higher Education 28:1, pages 128-152.
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Fiona Cownie. (2017) Gratitude and its drivers within higher education. Journal of Marketing for Higher Education 27:2, pages 290-308.
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Fiona Cownie. (2016) Gratitude: does it have a place within media-practice education?. Journal of Media Practice 17:2-3, pages 168-185.
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Darren L. Linvill, Jerrica Ty Rowlett & Mette M. Kolind. (2015) Academic Pinstitution: Higher Education's Use of Pinterest for Relationship Marketing. Journal of Relationship Marketing 14:4, pages 287-300.
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Jörg Vianden. (2015) What Matters in College to Students: Critical Incidents in the Undergraduate Experience. Journal of Student Affairs Research and Practice 52:3, pages 287-299.
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Shasha Teng, Kok Wei Khong & Alain Yee Loong Chong. (2015) Study abroad information in the new media. Journal of Marketing for Higher Education 25:2, pages 263-286.
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Savvas Papagiannidis. (2013) Adopting online taster courses in postgraduate recruitment: the case of a British business school. Studies in Higher Education 38:7, pages 1058-1078.
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Øyvind Helgesen, Erik Nesset & Øivind Strand. (2013) “Brain Drain” or “Brain Gain”? Students’ Loyalty to their Student Town: Field Evidence from Norway. European Planning Studies 21:6, pages 909-943.
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Mitchell Ross, Debra Grace & Wei Shao. (2013) Come on higher ed … get with the programme! A study of market orientation in international student recruitment. Educational Review 65:2, pages 219-240.
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Cathy Schofield, Debby Cotton, Karen Gresty, Pauline Kneale & Jennie Winter. (2013) Higher education provision in a crowded marketplace. Journal of Higher Education Policy and Management 35:2, pages 193-205.
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Asle Fagerstrøm & Gheorghita Ghinea. (2013) Co-creation of value in higher education: using social network marketing in the recruitment of students. Journal of Higher Education Policy and Management 35:1, pages 45-53.
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Jana Bowden & Leigh Wood. (2011) Sex doesn't matter: the role of gender in the formation of student-university relationships. Journal of Marketing for Higher Education 21:2, pages 133-156.
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JanaLay-Hwa Bowden. (2011) Engaging the Student as a Customer: A Relationship Marketing Approach. Marketing Education Review 21:3, pages 211-228.
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Thorsten Gruber, Ilma Nur Chowdhury & AlexanderE. Reppel. (2011) Service recovery in higher education: Does national culture play a role?. Journal of Marketing Management 27:11-12, pages 1261-1293.
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Efthymios Constantinides & Marc C. Zinck Stagno. (2011) Potential of the social media as instruments of higher education marketing: a segmentation study. Journal of Marketing for Higher Education 21:1, pages 7-24.
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BrianA. Vander Schee. (2010) Students as Consumers: Programming for Brand Loyalty. Services Marketing Quarterly 32:1, pages 32-43.
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L. Jean Harrison-Walker. (2010) Customer prioritization in higher education: targeting ‘right’ students for long-term profitability. Journal of Marketing for Higher Education 20:2, pages 191-208.
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Brian A. Vander Schee. (2010) The small college enrollment officer: relationship marketing at work. Journal of Marketing for Higher Education 20:1, pages 135-143.
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Paul Gibbs & Patrick Murphy. (2009) Implementation of Ethical Higher Education Marketing. Tertiary Education and Management 15:4, pages 341-354.
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