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Articles

Perceived service quality-loyalty path: A PAKSERV based investigation of international students enrolled in business schools in Thailand

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Pages 51-65 | Received 04 Mar 2017, Accepted 16 Jul 2017, Published online: 14 Nov 2017

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Viraiyan Teeroovengadum, Christian M. Ringle, Robin Nunkoo & Hamish Coates. (2023) Quality of higher education experience, satisfaction, and well-being: genuinely caring for our students-consumers. Journal of Marketing for Higher Education 0:0, pages 1-23.
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Teodoro Luque-Martínez, Luis Doña-Toledo & Nina Faraoni. (2023) What determines the loyalty of university graduates? Analysis of sociodemographic factors and university experience. Journal of Marketing for Higher Education 0:0, pages 1-23.
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Mohsin Abdur Rehman, Erisher Woyo, Joy Eghonghon Akahome & Muhammad Danial Sohail. (2022) The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions. Journal of Marketing for Higher Education 32:2, pages 259-277.
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Margaret L. Sheng & Abu Amar Fauzi. (2022) Responding to a disruptive health crisis for higher education institutions: service quality and perceived safety effects on student satisfaction. Journal of Marketing for Higher Education 0:0, pages 1-23.
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Mazhar Ali, Huma Amir & Masood Ahmed. (2021) The role of university switching costs, perceived service quality, perceived university image and student satisfaction in shaping student loyalty. Journal of Marketing for Higher Education 0:0, pages 1-22.
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Osiris Canciglieri Junior, Ronaldo Trentin Zierhut, Rosana Adami Mattioda, Carla Cristina Amodio Estorilio, Maria Teresinha Arns Steiner & Pedro José Steiner Neto. (2019) Model for the diagnosis of quality in service processes: A case study applied to a private higher education institution. Cogent Engineering 6:1.
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