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Articles

Measuring User Satisfaction and Perceived Usefulness in the ERP Context

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Pages 43-52 | Published online: 05 Jan 2016

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Yixiu Yu & Fred Davis. (2023) User Satisfaction and Dissatisfaction: Bipolar versus Unipolar Conceptualizations. Journal of Computer Information Systems 0:0, pages 1-15.
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Craig C. Claybaugh, Peter Haried, Yan Chen & Langtao Chen. (2021) ERP Vendor Satisfaction: From Communication and IT Capability Perspectives. Journal of Computer Information Systems 61:1, pages 64-75.
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Kwabena G. Boakye, Chung-Yean Chiang & Xiao Tang. (2018) Toward an Integrated Decision-Making Model for Consumer Electronic. Journal of Computer Information Systems 58:3, pages 264-273.
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Sigi Goode. (2015) A Note on Service Switching: Evidence From Cloud Storage Services. Services Marketing Quarterly 36:2, pages 153-172.
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Jung Sub Lee & Youngsun Kwon. (2014) Exploring Key Factors of Application Software Services and Their Relationships for Organizational Success in SMEs. Journal of Small Business Management 52:4, pages 753-770.
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Princely Ifinedo. (2011) Internal IT Knowledge and Expertise as Antecedents of ERP System Effectiveness: An Empirical Investigation. Journal of Organizational Computing and Electronic Commerce 21:1, pages 1-23.
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HooshangM. Beheshti & CyrusM. Beheshti. (2010) Improving productivity and firm performance with enterprise resource planning. Enterprise Information Systems 4:4, pages 445-472.
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Deb Sledgianowski & Songpol Kulviwat. (2009) Using Social Network Sites: The Effects of Playfulness, Critical Mass and Trust in a Hedonic Context. Journal of Computer Information Systems 49:4, pages 74-83.
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Cynthia K. Riemenschneider, Kiku Jones & Lori N. K. Leonard. (2009) Web Trust — A Moderator of the Web's Perceived Individual Impact. Journal of Computer Information Systems 49:4, pages 10-18.
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Dewi Rooslani Tojib, Ly-Fie Sugianto & Sen Sendjaya. (2008) User satisfaction with business-to-employee portals: conceptualization and scale development. European Journal of Information Systems 17:6, pages 649-667.
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Mary Helen Fagan, Stern Neill & Barbara Ross Wooldridge. (2008) Exploring the Intention to Use Computers: An Empirical Investigation of the Role of Intrinsic Motivation, Extrinsic Motivation, and Perceived Ease of Use. Journal of Computer Information Systems 48:3, pages 31-37.
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Medina Q. Melchor & Chaparro P. Julián. (2008) The Impact of the Human Element in the Information Systems Quality for Decision Making and User Satisfaction. Journal of Computer Information Systems 48:2, pages 44-52.
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Alan R. Peslak, Girish H. Subramanian & George E. Clayton. (2008) The Phases of ERP Software Implementation and Maintenance: A Model for Predicting Preferred ERP Use. Journal of Computer Information Systems 48:2, pages 25-33.
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Sung J. Shim & Viswa Viswanathan. (2007) User Assessment of Personal Digital Assistants Used in Pharmaceutical Detailing: System Features, Usefulness and Ease of Use. Journal of Computer Information Systems 48:1, pages 14-21.
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Shana Dardan, Antonis Stylianou & Ram Kumar. (2006) The Impact of Customer-Related it Investments on Customer Satisfaction and Shareholder Returns. Journal of Computer Information Systems 47:2, pages 100-111.
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Maha Elshinnawy & Ajay Vinze. (2006) Polarization and Dissatisfaction in Group Settings. Journal of Computer Information Systems 47:1, pages 73-83.
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