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Original Articles

Development of a Web Site Usability Instrument Based on ISO 9241-11

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Pages 66-72 | Published online: 05 Jan 2016

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Lori Baker-Eveleth & Robert W. Stone. (2015) Usability, expectation, confirmation, and continuance intentions to use electronic textbooks. Behaviour & Information Technology 34:10, pages 992-1004.
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DavidT. Green & J. Michael Pearson. (2011) Integrating website usability with the electronic commerce acceptance model. Behaviour & Information Technology 30:2, pages 181-199.
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Yong J. Wang, Soonkwan Hong & Hao Lou. (2010) Beautiful beyond Useful? The Role of Web Aesthetics. Journal of Computer Information Systems 50:3, pages 121-129.
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AnnM. Pearson & PeterP. Mykytyn$suffix/text()$suffix/text(). (2009) Importance of Web Functionality Support for the Individual Stages of the Customer Service Life Cycle. Journal of Internet Commerce 8:3-4, pages 198-221.
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Deb Sledgianowski & Songpol Kulviwat. (2009) Using Social Network Sites: The Effects of Playfulness, Critical Mass and Trust in a Hedonic Context. Journal of Computer Information Systems 49:4, pages 74-83.
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Zhou Cheng Xie & Stuart J. Barnes. (2008) Web Site Quality in the UK Airline Industry: A Longitudinal Examination. Journal of Computer Information Systems 49:2, pages 50-57.
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