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VivienK.G. Lim, ThompsonS.H. Teo & Xiuxi Zhao. (2013) Psychological costs of support seeking and choice of communication channel. Behaviour & Information Technology 32:2, pages 132-146.
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Alexander Serenko & Ofir Turel. (2010) Rigor and Relevance: The Application of The Critical Incident Technique to Investigate Email Usage. Journal of Organizational Computing and Electronic Commerce 20:2, pages 182-207.
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Nancy Harris, S. E. Kruck, Polly Cushman & Robin D. Anderson. (2009) Technology Majors: Why are Women Absent?. Journal of Computer Information Systems 50:2, pages 23-30.
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Peter W. Cardon, Bryan Marshall, Jeongil Choi, Maha M. El-Shinnaway, Matthew North, Lars Svensson, Sujie Wang, Daniel T. Norris, Lixin Cui, Natalya Goreva, Voraphan Raungpaka, Ayseli Usluata, Catherine Whelan, Juyun Cho, Caroline Collier, Stefan Nillson, Gilad Ravid & Juan Pablo Valenzuala. (2009) Online and Offline Social Ties of Social Network Website Users: An Exploratory Study in Eleven Societies. Journal of Computer Information Systems 50:1, pages 54-64.
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Lauren Cooper, Susan Balandin & David Trembath. (2009) The Loneliness Experiences of Young Adults with Cerebral Palsy who use Alternative and Augmentative Communication. Augmentative and Alternative Communication 25:3, pages 154-164.
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