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Quality Engineering Volume 13, 2000 - Issue 2
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Original Articles

CONTINUOUS QUALITY IMPROVEMENT STRATEGIES IN THE RETAIL BANKING INDUSTRY OF SOUTH AFRICA

Werner Vermeulen Department of Marketing, Technikon Free State University, Bloemfontein, South Africa
&
Rick Edgeman Multinational Alliance for the Advancement of Organisational Excellence College of Business, Colorado State University, 031 Rockwell Hall, Fort Collins, Colorado, 80523
Pages 245-250 | Published online: 03 Apr 2007

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Mahnaz Fatima & Ejaz Ahmed. (2006) Quality Management in Pakistan's Bedwear Industry. Quality Engineering 18:4, pages 443-451.
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Articles from other publishers (1)

Firas Mohammed Al Rawashdeh. (2014) Assessment of the Middle Administrative Leadership's Awareness of the Implementation of the Concept of Total Quality Management (TQM) in Commercial Banks operating in Jordan. Arab Economic and Business Journal 9:1, pages 81-92.
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