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Original Articles

The Use of a Conceptual Model and Related Indicators to Evaluate Quality of Health Care in Intensive Care Units

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Serkan Altuntas, Turkay Dereli & İhsan Kaya. (2020) Monitoring patient dissatisfaction: a methodology based on SERVQUAL scale and statistical process control charts. Total Quality Management & Business Excellence 31:9-10, pages 978-1008.
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Articles from other publishers (7)

M. Formisano, G. Faiella, M. E. Vitullo, A. Dolcini & F. Clemente. (2021) Quality Management in Design Telemedicine Service for Children in Home Mechanical Ventilation. Quality Management in Design Telemedicine Service for Children in Home Mechanical Ventilation.
Fabrizio Clemente, Giuliana Faiella, Gennaro Rutoli, Paolo Bifulco, Maria Romano & Mario Cesarelli. (2019) Critical failures in the use of home ventilation medical equipment. Heliyon 5:12, pages e03034.
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E. Papaleo, G. Faiella, R. Orofino, F. Borrometi & F. Clemente. (2019) TELPASS Project: B2B Teleconsultation for Pediatric Hospices. TELPASS Project: B2B Teleconsultation for Pediatric Hospices.
Giuliana Faiella, Marco Simonetti, Antonio D’Uffizi, Vincenzo Tipo, Mario Cesarelli & Fabrizio Clemente. 2019. World Congress on Medical Physics and Biomedical Engineering 2018. World Congress on Medical Physics and Biomedical Engineering 2018 567 572 .
Fabrizio Clemente, Marco Papi, Luca Pontecorvi & Antonio Menichetti. (2016) Evaluation of indices for the measurement of quality in health systems. International Journal of Metrology and Quality Engineering 7:4, pages 405.
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Fabrizio Pecoraro, Daniela Luzi, Mario Cesarelli & Fabrizio Clemente. (2015) Assessing the performance of health units using a mix of efficiency indicators. Assessing the performance of health units using a mix of efficiency indicators.
F Pecoraro, D Luzi, M Cesarelli & F Clemente. (2015) A methodology of healthcare quality measurement: a case study. Journal of Physics: Conference Series 588, pages 012027.
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