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Quality Engineering Volume 8, 1996 - Issue 3
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Original Articles

The Difficulties Encountered in the Introduction of Total Quality Management: A Case Study Examination

C. G. Crofton Quality Management Centre Manchester School of Management UMIST, Manchester, EnglandView further author information
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B. G. Dale Quality Management Centre Manchester School of Management UMIST, Manchester, EnglandView further author information
Pages 433-439 | Published online: 22 Jan 2007

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Read on this site (2)

Alice Erthal & Leonardo Marques. (2022) Organisational culture in lean construction: managing paradoxes and dilemmas. Production Planning & Control 33:11, pages 1078-1096.
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A. Gunasekaran. (1999) Enablers of total quality management implementation in manufacturing: A case study. Total Quality Management 10:7, pages 987-996.
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Articles from other publishers (3)

Daniel I. Prajogo & Christopher M. McDermott. (2011) The relationship between multidimensional organizational culture and performance. International Journal of Operations & Production Management 31:7, pages 712-735.
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R. Maull, P. Brown & R. Cliffe. (2001) Organisational culture and quality improvement. International Journal of Operations & Production Management 21:3, pages 302-326.
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Joel B. Bennett, Wayne E. K. Lehman & Jamie K. Forst. (2016) Change, Transfer Climate, and Customer Orientation. Group & Organization Management 24:2, pages 188-216.
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