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Production Planning & Control
The Management of Operations
Volume 16, 2005 - Issue 2
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Original Articles

An examination of the literature relating to issues affecting how companies manage through measures

Pages 114-124 | Published online: 21 Feb 2007

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (10)

Ihssan Jwijati, Umit S. Bititci, Nigel Caldwell, Patrizia Garengo & Wang Dan. (2023) Impact of national culture on performance measurement systems in manufacturing firms. Production Planning & Control 34:16, pages 1527-1542.
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Guy Redden. (2022) Human capital at work: performance measurement, prospective valuation and labour inequality. Distinktion: Journal of Social Theory 23:1, pages 114-130.
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Jaeseog Na, Bowon Kim & Jeongeun Sim. (2021) COO’s overconfidence and the firm’s inventory performance. Production Planning & Control 32:1, pages 19-33.
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Willian Giordani da Silveira, Edson Pinheiro de Lima, Sergio E. Gouvea da Costa & Fernando Deschamps. (2017) Guidelines for Hoshin Kanri implementation: development and discussion. Production Planning & Control 28:10, pages 843-859.
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Margaret Taylor & Andrew Taylor. (2014) Performance measurement in the Third Sector: the development of a stakeholder-focussed research agenda. Production Planning & Control 25:16, pages 1370-1385.
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Suresh Kumar Jakhar & Mukesh Kumar Barua. (2014) An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP. Production Planning & Control 25:11, pages 938-957.
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Geoffrey Bartlett, Eric Johnson & Philip Reckers. (2014) Accountability and Role Effects in Balanced Scorecard Performance Evaluations When Strategy Timeline Is Specified. European Accounting Review 23:1, pages 143-165.
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Alberto Grando & Valeria Belvedere. (2008) Exploiting the balanced scorecard in the Operations Department: the Ducati Motor Holding case. Production Planning & Control 19:5, pages 495-507.
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ChristopherD. Ittner. (2008) Does measuring intangibles for management purposes improve performance? A review of the evidence. Accounting and Business Research 38:3, pages 261-272.
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Articles from other publishers (62)

Halil Hilmi Öz & Bahar Özyörük. (2021) Performance measurement in-fourth party reverse logistics. Measuring Business Excellence 27:4, pages 549-578.
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Salete Verginia Fontana Baiochi, Guilherme Corredato Guerino, Gislaine Camila Lapasini Leal, Renato Balancieri, Syntia Lemos Cotrim & Edwin Vladimir Cardoza Galdamez. (2021) Influence of organizational life cycle on performance management design in the software industry. International Journal of Productivity and Performance Management 71:8, pages 3466-3487.
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Sandra Rolim Ensslin, Kassia Tonheiro Rodrigues, Luiz Junior Maemura Yoshiura, Jessica Carvalho da Silva & André Andrade Longaray. (2022) Organizational Performance Management and the ‘Sustainability’ of the Performance Evaluation System: A View Guided by the Integrative Review Perspective. Sustainability 14:17, pages 11005.
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Abdallah Amhalhal, John Anchor, Nicoleta S. Tipi & Sara Elgazzar. (2021) The impact of contingency fit on organisational performance: an empirical study. International Journal of Productivity and Performance Management 71:6, pages 2214-2234.
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Céline Rojon, Adun Okupe & Almuth McDowall. (2021) Utilization and development of systematic reviews in management research: What do we know and where do we go from here?. International Journal of Management Reviews 23:2, pages 191-223.
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Michaela Kotkova Striteska & David Zapletal. (2020) The Role of Corporate Culture in Performance Measurement and Management Systems. International Journal of Financial Studies 8:4, pages 75.
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Patricia Renata Carvalho de Mendonça, Marcelo Maciel Monteiro, Luiz Felipe Scavarda & Joana Rocha. 2020. Operations Management for Social Good. Operations Management for Social Good 659 668 .
Dag Naslund & Andreas Norrman. (2019) A performance measurement system for change initiatives. Business Process Management Journal 25:7, pages 1647-1672.
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Miguel Angel González, Luis Quezada & Pedro Palominos. (2019) Designing a balanced scorecard using a scenario approach. Academia Revista Latinoamericana de Administración 32:2, pages 118-137.
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Meriam Jardioui, Patrizia Garengo & Semma El Alami. (2019) How organizational culture influences performance measurement systems in SMEs. International Journal of Productivity and Performance Management 69:2, pages 217-235.
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Radu-Alexandru Șerban & Mihaela Herciu. (2019) Performance Management Systems – Proposing and Testing a Conceptual Model. Studies in Business and Economics 14:1, pages 231-244.
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Thomas W. Guenther & Anja Heinicke. (2019) Relationships among types of use, levels of sophistication, and organizational outcomes of performance measurement systems: The crucial role of design choices. Management Accounting Research 42, pages 1-25.
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Vinicius Abilio Martins, Sandra Rolin Ensslin & Ademar Dutra. (2018) Avaliação de Desempenho Organizacional: trajetória das pesquisas internacionais por meio de paradigmas e teorias. Cuadernos de Contabilidad 19:47, pages 94-116.
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Mike Bourne, Steven Melnyk & Umit S. Bititci. (2018) Performance measurement and management: theory and practice. International Journal of Operations & Production Management 38:11, pages 2010-2021.
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. 2018. Strategic Analytics. Strategic Analytics 237 269 .
Silas Costa Ferreira Junior & Afonso Carlos Corrêa Fleury. (2018) Performance assessment process model for international manufacturing networks. International Journal of Operations & Production Management 38:10, pages 1915-1936.
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Alexander F. Pimperl, Hector P. Rodriguez, Julie A. Schmittdiel & Stephen M. Shortell. (2017) The Implementation of Performance Management Systems in U.S. Physician Organizations. Medical Care Research and Review 75:5, pages 562-585.
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William Giordani da Silveira, Edson Pinheiro de Lima, Fernando Deschamps & Sergio E. Gouvea da Costa. (2018) Identification of guidelines for Hoshin Kanri initiatives. International Journal of Productivity and Performance Management 67:1, pages 85-110.
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Kijpokin Kasemsap. 2018. Global Business Expansion. Global Business Expansion 1078 1102 .
Fabrizio Bocci. (2017) Measuring the Level of Achievement of Multidimensional Objectives: An Empirical Comparison of Methods for Combining Measures and Interpreting Results. Performance Improvement 56:8, pages 27-36.
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Meriam Jardioui, Patrizia Garengo & Semma El Alami. 2017. Advances in Production Management Systems. The Path to Intelligent, Collaborative and Sustainable Manufacturing. Advances in Production Management Systems. The Path to Intelligent, Collaborative and Sustainable Manufacturing 553 559 .
Kijpokin Kasemsap. 2016. Web Design and Development. Web Design and Development 147 169 .
Heleen Mills, Charlene Gerber & Marlize Terblanche-Smit. (2016) Business performance measurement: Does size matter?. Risk Governance and Control: Financial Markets and Institutions 6:3, pages 6-11.
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Habib Zaman Khan. (2016) Multi-dimensional performance measurement practices in developing countries: A literature review and future research direction. Corporate Ownership and Control 13:2, pages 497-517.
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Marina Vugalter & Adir Even. 2016. Information Technology for Management. Information Technology for Management 162 178 .
Riccardo Silvi, Monica Bartolini, Anna Raffoni & Franco Visani. (2015) The practice of strategic performance measurement systems. International Journal of Productivity and Performance Management 64:2, pages 194-227.
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Kijpokin Kasemsap. 2015. Technology, Innovation, and Enterprise Transformation. Technology, Innovation, and Enterprise Transformation 262 284 .
Evelyn Van der Hauwaert & Werner Bruggeman. (2015) The effect of monetary rewards on autonomous motivation in an enabling performance measurement context. Corporate Ownership and Control 12:3, pages 341-356.
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Kwee Keong Choong. (2014) The fundamentals of performance measurement systems. International Journal of Productivity and Performance Management 63:7, pages 879-922.
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Susanne Nilsson & Sofia Ritzén. (2014) Exploring the Use of Innovation Performance Measurement to Build Innovation Capability in a Medical Device Company. Creativity and Innovation Management 23:2, pages 183-198.
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Eric N. Johnson, Philip M. J. Reckers & Geoffrey D. Bartlett. (2014) Influences of Timeline and Perceived Strategy Effectiveness on Balanced Scorecard Performance Evaluation Judgments. Journal of Management Accounting Research 26:1, pages 165-184.
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Mike Bourne. 2014. Management Control and Uncertainty. Management Control and Uncertainty 97 113 .
M. Glykas. 2014. Fuzzy Cognitive Maps for Applied Sciences and Engineering. Fuzzy Cognitive Maps for Applied Sciences and Engineering 291 318 .
Cristiana Parisi. 2013. Accounting and Control for Sustainability. Accounting and Control for Sustainability 231 264 .
Edson Pinheiro de Lima, Sergio E. Gouvea da Costa, Jannis Jan Angelis & Juliano Munik. (2013) Performance measurement systems: A consensual analysis of their roles. International Journal of Production Economics 146:2, pages 524-542.
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Myer KutzJennifer A. Farris, Eileen M. Van Aken,Geert Letens. 2012. Handbook of Measurement in Science and Engineering. Handbook of Measurement in Science and Engineering.
Tim Pidun & Carsten Felden. (2013) The Role of Performance Measurement Systems between Assessment Tool and Knowledge Repository. The Role of Performance Measurement Systems between Assessment Tool and Knowledge Repository.
M. Glykas. (2013) Fuzzy cognitive strategic maps in business process performance measurement. Expert Systems with Applications 40:1, pages 1-14.
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Laura Grosswiele, Maximilian Röglinger & Bettina Friedl. (2013) A decision framework for the consolidation of performance measurement systems. Decision Support Systems 54:2, pages 1016-1029.
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Monica Franco-Santos, Lorenzo Lucianetti & Mike Bourne. (2012) Contemporary performance measurement systems: A review of their consequences and a framework for research. Management Accounting Research 23:2, pages 79-119.
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Paolo Taticchi, Kashi Balachandran & Flavio Tonelli. (2012) Performance measurement and management systems: state of the art, guidelines for design and challenges. Measuring Business Excellence 16:2, pages 41-54.
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Zdenko Miholcic & Colin Clark. 2012. Advances in Management Accounting. Advances in Management Accounting 125 150 .
Michael Glykas. (2012) Performance measurement scenarios with fuzzy cognitive strategic maps. International Journal of Information Management 32:2, pages 182-195.
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Esben Rahbek Gjerdrum Pedersen & Frantisek Sudzina. (2012) Which firms use measures?. International Journal of Operations & Production Management 32:1, pages 4-27.
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Tim Pidun & Carsten Felden. (2011) On the Restriction to Numeric Indicators in Performance Measurement Systems. On the Restriction to Numeric Indicators in Performance Measurement Systems.
Jennifer A. Farris, Eileen M. van Aken, Geert Letens, Pimsinee Chearksul & Garry Coleman. (2011) Improving the performance review process. International Journal of Operations & Production Management 31:4, pages 376-404.
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Sander de Leeuw & Jeroen P. van den Berg. (2011) Improving operational performance by influencing shopfloor behavior via performance management practices. Journal of Operations Management 29:3, pages 224-235.
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Suresh Cuganesan & Jerome Donovan. 2011. Advances in Management Accounting. Advances in Management Accounting 173 204 .
Andrey Pavlov & Mike Bourne. (2011) Explaining the effects of performance measurement on performance. International Journal of Operations & Production Management 31:1, pages 101-122.
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Frank Buytendijk, Toby Hatch & Pietro Micheli. (2010) Scenario-based strategy maps. Business Horizons 53:4, pages 335-347.
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Lorenzo Lucianetti. (2010) The impact of the strategy maps on balanced scorecard performance. International Journal of Business Performance Management 12:1, pages 21.
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Esben Rahbek Pedersen. (2009) Modelling CSR: How Managers Understand the Responsibilities of Business Towards Society. Journal of Business Ethics 91:2, pages 155-166.
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Esben Rahbek Pedersen & Peter Neergaard. (2009) What matters to managers?. Management Decision 47:8, pages 1261-1280.
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Taco Elzinga, Bé Albronda & Frits Kluijtmans. (2009) Behavioral factors influencing performance management systems' use. International Journal of Productivity and Performance Management 58:6, pages 508-522.
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Juhani Ukko, Sanna Pekkola & Hannu Rantanen. (2009) A framework to support performance measurement at the operative level of an organisation. International Journal of Business Performance Management 11:4, pages 313.
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Christopher D. Ittner & David F. Larcker. 2009. Handbook of Management Accounting Research. Handbook of Management Accounting Research 1235 1251 .
Paolo Taticchi & Kashi R. Balachandran. (2008) Forward performance measurement and management integrated frameworks. International Journal of Accounting & Information Management 16:2, pages 140-154.
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Martin Kunc. (2008) Using systems thinking to enhance strategy maps. Management Decision 46:5, pages 761-778.
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Edson Pinheiro de Lima, Sergio E. Gouvea da Costa & Jannis J. Angelis. (2008) The strategic management of operations system performance. International Journal of Business Performance Management 10:1, pages 108.
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Monica Franco‐Santos, Mike Kennerley, Pietro Micheli, Veronica Martinez, Steve Mason, Bernard Marr, Dina Gray & Andrew Neely. (2007) Towards a definition of a business performance measurement system. International Journal of Operations & Production Management 27:8, pages 784-801.
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Lori Criss Powers. (2009) A Framework for Evaluating the Effectiveness of Performance Measurement Systems. SSRN Electronic Journal.
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Andrey Pavlov & Mike Bourne. (2009) Responding to Contemporary Challenges in Performance Management: Measuring Organizational Routines. SSRN Electronic Journal.
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