Citations (63)
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Ankesh Mittal, Pardeep Gupta, Vimal Kumar, Jiju Antony, Elizabeth A. Cudney & Sandra L. Furterer. (2023) TQM practices and their impact on organisational performance: the case of India’s deming-award industries. Total Quality Management & Business Excellence 34:11-12, pages 1410-1437.
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Ying-Ying Liao, Ebrahim Soltani & Adrian Wilkinson. (2023) From product to service quality: the role of managerial mindsets. Production Planning & Control 34:8, pages 705-726.
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Ying-Ying Liao, Ebrahim Soltani, Abdullah Iqbal & Robert van der Meer. (2023) Approaches to performance appraisal in TQM-driven organizations: does control vs. learning approach matter?. Production Planning & Control 0:0, pages 1-22.
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Long Zhao, Jianqiang Gu, Jawad Abbas, Dervis Kirikkaleli & Xiao-Guang Yue. (2023) Does quality management system help organizations in achieving environmental innovation and sustainability goals? A structural analysis. Economic Research-Ekonomska Istraživanja 36:1, pages 2484-2507.
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Sisay Addis Filketu & Yeneneh Tamirat Negash. (2023) Developing a quality function deployment model for the Ethiopian leather industry: Requirements and solutions under linguistic variables. Journal of Industrial and Production Engineering 40:2, pages 126-142.
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Mohamed Haffar, Khalil Al-Hyari, Ramdane Djebarni, Jamal Ahmad Alnsour, Fiona Oster, Ahmed Al-Shamali & Amer Alaya. (2023) The mediating effect of affective commitment to change in the readiness for change – TQM relationship. Total Quality Management & Business Excellence 34:3-4, pages 326-344.
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Algan Tezel, Lauri Koskela & Patricia Tzortzopoulos. (2023) Implementation of continuous improvement cells: a case study from the civil infrastructure sector in the UK. Production Planning & Control 34:1, pages 68-90.
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James R. Kroes, Andrew S. Manikas, Thomas F. Gattiker & Matthew J. Castel. (2022) The operational impacts of Chief Supply Chain Officers in manufacturing firms. Production Planning & Control 33:15, pages 1465-1480.
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Antigoni Papadimitriou, Naoum Mylonas & Constantine Frangakis. (2022) Investigating women entrepreneurs in creative industries: critical determinants for venture performance. Creative Industries Journal 0:0, pages 1-25.
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Andrea Roberto Beraldin, Pamela Danese & Pietro Romano. (2022) Employee involvement for continuous improvement and production repetitiveness: a contingency perspective for achieving organisational outcomes. Production Planning & Control 33:4, pages 323-339.
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T. Sakthi Nagaraj & R. Jeyapaul. (2021) An empirical investigation on association between human factors, ergonomics and lean manufacturing. Production Planning & Control 32:16, pages 1337-1351.
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Alejandro Bello–Pintado, Iñaki Heras–Saizarbitoria & Javier Merino–Díaz-de-Cerio. (2020) Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective. Total Quality Management & Business Excellence 31:13-14, pages 1427-1441.
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Tajammal Hussain, Rick Edgeman & Jacob Kjær Eskildsen. (2020) Knowledge-based intellectual structure of research in business excellence (1995–2015). Total Quality Management & Business Excellence 31:11-12, pages 1171-1194.
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Gee-Hyun Hwang, Hea Jun Yoon & Myungweon Choi. (2020) Soft TQM practices and employee outcomes: A mediational analysis. Quality Management Journal 27:3, pages 147-158.
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Sisay Filketu, Akshay Dvivedi & Birhanu Beshah Abebe. (2019) Decision-making on job satisfaction improvement programmes using fuzzy QFD model: a case study in Ethiopia. Total Quality Management & Business Excellence 30:9-10, pages 1068-1091.
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Sisay Addis, Akshay Dvivedi & Birhanu Beshah. (2019) Quality management as a tool for job satisfaction improvement in low-level technology organizations: the case of Ethiopia. Production Planning & Control 30:8, pages 665-681.
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Luís Mendes & Jorge Jesus. (2018) Influence of total quality-based human issues on organisational commitment. Total Quality Management & Business Excellence 29:3-4, pages 260-286.
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Sanja Pekovic. (2015) Quality and environmental management practices: their linkages with safety performance. Production Planning & Control 26:11, pages 895-909.
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Ah Bee Goh. (2015) ROFO principle generates ownership, commitment and team learning – mindset change before implementing total quality management. Total Quality Management & Business Excellence 26:7-8, pages 854-874.
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Zahra Fallah Ebrahimi, Chong Chin Wei & Reza Hosseini Rad. (2015) The impact of the conceptual total quality management model on role stressors. Total Quality Management & Business Excellence 26:7-8, pages 762-777.
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Shuang-Shii Chuang, Kun-Shiang Chen & Ming-Tien Tsai. (2015) Exploring the antecedents that influence middle management employees' knowledge-sharing intentions in the context of total quality management implementations. Total Quality Management & Business Excellence 26:1-2, pages 108-122.
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Zachary Moran Leffakis & Dale J. Dwyer. (2014) The effects of human resource systems on operational performance in mass customisation manufacturing environments. Production Planning & Control 25:15, pages 1213-1230.
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Keng-Boon Ooi, Voon-Hsien Lee, Alain
Yee-Loong Chong & Binshan Lin. (2013) Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms. Production Planning & Control 24:1, pages 72-89.
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Keng-Boon Ooi. (2012) The effectiveness of TQM: A stimulator for knowledge distribution?. Total Quality Management & Business Excellence 23:5-6, pages 653-671.
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Ana
Belén Escrig-Tena, Juan
Carlos Bou-Llusar, Vicente Roca-Puig & Inmaculada Beltrán-Martín. (2012) Does quality management drive labour flexibility?. Total Quality Management & Business Excellence 23:2, pages 159-176.
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Siew-Yong Lam, Voon-Hsien Lee, Keng-Boon Ooi & Binshan Lin. (2011) The relationship between TQM, learning orientation and market performance in service organisations: an empirical analysis. Total Quality Management & Business Excellence 22:12, pages 1277-1297.
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Voon‐Hsien Lee, Keng‐Boon Ooi, Boon‐In Tan & Alain
Yee‐Loong Chong. (2010) A structural analysis of the relationship between TQM practices and product innovation. Asian Journal of Technology Innovation 18:1, pages 73-96.
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Articles from other publishers (36)
Mulugeta Kebede Adem & Sandeep Singh Virdi. (2023) The structural link between TQM practices and financial performance: the mediating role of operational performance. International Journal of Quality & Reliability Management.
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Jawad Abbas & Kalpina Kumari. (2021) Examining the relationship between total quality management and knowledge management and their impact on organizational performance: a dimensional analysis. Journal of Economic and Administrative Sciences 39:2, pages 426-451.
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Giulia Flamini, Luca Pareschi & Marcello Martinez. (2023) Bridging the gap between TQM and HRM: mapping knowledge and identifying areas for future research. The TQM Journal.
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Rashmi Srinivasaiah, Swamy Devappa Renuka & T.S. Nanjundeswaraswamy. (2021) Quality management practices and quality of work life – a conceptual model development. International Journal of Quality & Reliability Management 40:2, pages 391-418.
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Magda Estevez SantosÁlvaro Dias & Mafalda Patuleia. (2022) Burnout in hostels: How it shapes workers’ perceptions of human resources practices. Problems and Perspectives in Management 20:4, pages 382-395.
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Niki Glaveli, Fotios Vouzas & Myrsine Roumeliotou. (2021) The soft side of TQM and teachers job satisfaction: an empirical investigation in primary and secondary education. The TQM Journal 34:5, pages 922-938.
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Ai-Fen Lim, Keng-Boon Ooi, Voon-Hsien Lee & Garry Wei-Han Tan. (2022) The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence. Industrial Management & Data Systems 122:11, pages 2440-2464.
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Changjian Pan, Jawad Abbas, Susana Álvarez-Otero, Hina Khan & Cheng Cai. (2022) Interplay between corporate social responsibility and organizational green culture and their role in employees’ responsible behavior towards the environment and society. Journal of Cleaner Production 366, pages 132878.
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Jawad Abbas & Eyup Dogan. (2022) The impacts of organizational green culture and corporate social responsibility on employees’ responsible behaviour towards the society. Environmental Science and Pollution Research 29:40, pages 60024-60034.
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Yuwei Deng, Jacob Cherian, Noor Un Nisa Khan, Kalpina Kumari, Muhammad Safdar Sial, Ubaldo Comite, Beata Gavurova & József Popp. (2022) Family and Academic Stress and Their Impact on Students' Depression Level and Academic Performance. Frontiers in Psychiatry 13.
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Mirza Kulenović, Ljiljan Veselinović, Aziz Šunje & Ermin Cero. (2022) Understanding the Mechanism of Influence of TQM Practices on Financial Performance: the Mediating Effect of Innovation Performance. Zagreb International Review of Economics and Business 25:1, pages 149-176.
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Hina Khan, Jawad Abbas, Kalpina Kumari & Hina Najam. (2022) Corporate level politics from managers and employees perspective and its impact on employees' job stress and job performance. Journal of Economic and Administrative Sciences.
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Noorliza Karia & Firas Izzat Mahmoud Saleh. (2021) The effect of TQM practices on INGOs' staff work-related attitudes. Benchmarking: An International Journal 29:2, pages 596-621.
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Urmila Jagadeeswari Itam & Merla Swetha. (2021) Examining the structural relationship between employee branding, TQHRM and sustainable employability outcome in Indian organized retail. The TQM Journal 34, pages 5-28.
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Sakunthala Durairatnam, Siong Choy Chong, Mazuki Jusoh & Isuri Roche Dharmaratne. (2020) Does people-related total quality management “work” for people? An empirical study of the Sri Lankan apparel industry. The TQM Journal 33:6, pages 1183-1200.
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Tareq Na’el Al-Tawil, Venugopal Prabhakar Gantasala & Hassan Younies. (2021) Labour-friendly practices and value maximization: a SEM approach. International Journal of Law and Management 63:5, pages 498-516.
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Ruirui Fang, Baojun Gao & Nan Hu. (2021) Intangible asset value of employee satisfaction in high-contact services. International Journal of Hospitality Management 94, pages 102810.
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Rajan RoshanEldhoEldho & Ambujakumari Santhosh. (2021) Adoption of agile methodology for improving IT project performance. Serbian Journal of Management 16:2, pages 301-320.
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Abuaraki Osman Ahmed & Abdalla Abdelrahim Idris. (2020) Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies. The TQM Journal 33:1, pages 95-124.
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Adamantia Pateli, Naoum Mylonas & Aggeliki Spyrou. (2020) Organizational Adoption of Social Media in the Hospitality Industry: An Integrated Approach Based on DIT and TOE Frameworks. Sustainability 12:17, pages 7132.
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Wiwiek Rabiatul Adawiyah, Ratno Purnomo, Bambang Agus Pramuka & Zahrotush Sholikhah. (2020) Integrating Workplace Spirituality, Total Quality Management, and Job Satisfaction. International Journal of Business and Society 21:2, pages 749-766.
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Waqas Mahmood, Siti Noor Ismail & Mohd Sofian Omar- Fauzee. (2020) The Effects of Total Quality Management and school climate on Academic Performance of Students in Pakistan. Indonesian Journal of Education Methods Development 9.
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Jawad Abbas. (2020) Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility. Journal of Cleaner Production 242, pages 118458.
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Sisay Addis. (2019) An exploration of quality management practices in the manufacturing industry of Ethiopia. The TQM Journal 32:1, pages 127-142.
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Jawad Abbas & Mustafa Sağsan. (2019) Impact of knowledge management practices on green innovation and corporate sustainable development: A structural analysis. Journal of Cleaner Production 229, pages 611-620.
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Ping Lu, Xiangyang Cai, Zhuping Wei, Yinqiu Song & Jianlin Wu. (2019) Quality management practices and inter-organizational project performance: Moderating effect of governance mechanisms. International Journal of Project Management 37:6, pages 855-869.
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Muhammad Naeem Khan, Shahab Alam Malik & Saquib Yousaf Janjua. (2019) Total Quality Management practices and work-related outcomes. International Journal of Quality & Reliability Management 36:6, pages 864-874.
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Nancy Bouranta, Evangelos Psomas, Manuel F. Suárez-Barraza & Carmen Jaca. (2019) The key factors of total quality management in the service sector: a cross-cultural study. Benchmarking: An International Journal 26:3, pages 893-921.
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Ana B. Escrig-Tena, Mercedes Segarra-Ciprés, Beatriz García-Juan & Inmaculada Beltrán-Martín. (2018) The impact of hard and soft quality management and proactive behaviour in determining innovation performance. International Journal of Production Economics 200, pages 1-14.
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Muslim Amin, Abdullah Mohamed Aldakhil, Chengzhong Wu, Sajad Rezaei & Cihan Cobanoglu. (2017) The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management 29:4, pages 1256-1278.
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Muhammad Waseem Bari, Meng Fanchen & Muhammad Awais Baloch. (2016) TQM Soft Practices and Job Satisfaction; Mediating Role of Relational Psychological Contract. Procedia - Social and Behavioral Sciences 235, pages 453-462.
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Denise Rodríguez, Dirk Buyens, Hendrik Van Landeghem & Virginia Lasio. (2016) Impact of Lean Production on Perceived Job Autonomy and Job Satisfaction: An Experimental Study. Human Factors and Ergonomics in Manufacturing & Service Industries 26:2, pages 159-176.
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Keng-Boon Ooi. (2014) TQM: A facilitator to enhance knowledge management? A structural analysis. Expert Systems with Applications 41:11, pages 5167-5179.
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Yanmei Xu, Jing Zhu, Lucheng Huang, Zhaohong Zheng & Jian Kang. (2012) Research on the influences of staff's psychological factors to total quality management practices: An empirical study of Chinese manufacturing industry. Research on the influences of staff's psychological factors to total quality management practices: An empirical study of Chinese manufacturing industry.
Siew‐Yong Lam, Voon‐Hsien Lee, Keng‐Boon Ooi & Kongkiti Phusavat. (2012) A structural equation model of TQM, market orientation and service quality. Managing Service Quality: An International Journal 22:3, pages 281-309.
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Cemal Zehir, Büşra Müceldili, Songül Zehir & Öznur Gülen Ertosun. (2012) The Mediating Role of Firm Innovativeness on Management Leadership and Performance Relationship. Procedia - Social and Behavioral Sciences 41, pages 29-36.
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