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Production Planning & Control
The Management of Operations
Volume 24, 2013 - Issue 12
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Articles

Quality management and performance: a comparison between the UK and Turkey

Ben Clegg Operations and Information Management Group, Aston Business School, Aston University, Birmingham, UKCorrespondence[email protected]
,
Roya Gholami Operations and Information Management Group, Aston Business School, Aston University, Birmingham, UK
&
Mine Omurgonulsen Department of Business Administration, Faculty of Economic and Administrative Sciences, Hacettepe University, Ankara, Turkey
Pages 1015-1031 | Received 21 Jun 2011, Accepted 15 Nov 2011, Published online: 11 Jan 2012

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Christopher M. Durugbo, Abdel Latef Anouze, Omar Amoudi & Zainab Al-Balushi. (2021) Competitive priorities for regional operations: a Delphi study. Production Planning & Control 32:15, pages 1295-1312.
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Amir Qamar, Mark A. Hall, Daniel Chicksand & Simon Collinson. (2020) Quality and flexibility performance trade-offs between lean and agile manufacturing firms in the automotive industry. Production Planning & Control 31:9, pages 723-738.
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Alejandro Bello-Pintado, Pedro Garrido-Vega & Javier Merino-Díaz de Cerio. (2020) Process control and quality performance: the role of shop-floor leadership practices. Total Quality Management & Business Excellence 31:7-8, pages 829-846.
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Sisay Addis, Akshay Dvivedi & Birhanu Beshah. (2019) Quality management as a tool for job satisfaction improvement in low-level technology organizations: the case of Ethiopia. Production Planning & Control 30:8, pages 665-681.
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Andrea Chiarini. (2019) Why are manufacturing SMEs cancelling their ISO 9001 certification? Research from Italy. Production Planning & Control 30:8, pages 639-649.
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Meryem Uluskan, A. Blanton Godfrey & Jeffrey A. Joines. (2017) Integration of Six Sigma to traditional quality management theory: an empirical study on organisational performance. Total Quality Management & Business Excellence 28:13-14, pages 1526-1543.
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Shahriar Akter, Samuel Fosso Wamba & Saifullah Dewan. (2017) Why PLS-SEM is suitable for complex modelling? An empirical illustration in big data analytics quality. Production Planning & Control 28:11-12, pages 1011-1021.
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Ismail Sila & Steven Walczak. (2017) Universal versus contextual effects on TQM: a triangulation study using neural networks. Production Planning & Control 28:5, pages 367-386.
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Dotun Adebanjo, Matthew Tickle, Tritos Laosirihongthong & Robin Mann. (2015) A study of the use of business improvement initiatives: the association with company size and level of national development. Production Planning & Control 26:7, pages 507-524.
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Articles from other publishers (9)

Tram T.B. Nguyen. (2023) How do well-performed food businesses manage suppliers in emerging economies?. International Journal of Physical Distribution & Logistics Management 53:10, pages 1129-1157.
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An Thi Binh Duong, Tram Thi Bich Nguyen, Dong Li & Huy Truong Quang. (2023) Unleashing food business's potential: the mediating role of food safety management on the relationship between critical success factors and business performance. Operations Management Research.
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An Duong Thi Binh, Tram T. B. Nguyen & Thu-Hang Hoang. 2023. Business Innovation for the Post-pandemic Era in Vietnam. Business Innovation for the Post-pandemic Era in Vietnam 145 155 .
Tram T. B. Nguyen & Dong LiTram T. B. Nguyen & Dong Li. 2022. Towards Safer Global Food Supply Chains. Towards Safer Global Food Supply Chains 15 36 .
Christian Valéry Tayo Tene & Raphaël Nkakleu. (2021) Impacts économiques de la certification ISO 9001 dans les PME : une revue systématique de la littérature. Question(s) de management n° 32:2, pages 167-186.
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Bertha Viviana Ruales Guzmán, Alessandro Brun & Oscar Fernando Castellanos Domínguez. (2019) Quality management as a determinant factor of productivity. International Journal of Productivity and Performance Management 68:4, pages 675-698.
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Meryem Uluskan, John K. McCreery & Lori Rothenberg. (2018) Impact of quality management practices on change readiness due to new quality implementations. International Journal of Lean Six Sigma 9:3, pages 351-373.
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Ismail Sila. (2018) Linking Quality with Social and Financial Performance: A Contextual, Ethics-Based Approach. Production and Operations Management 27:6, pages 1102-1123.
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Vedant Singh, Akshay Kumar & Tej Singh. (2018) Impact of TQM on organisational performance: The case of Indian manufacturing and service industry. Operations Research Perspectives 5, pages 199-217.
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