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Production Planning & Control
The Management of Operations
Volume 25, 2014 - Issue 13-14: Applications of Reference Models for Supply Chain Integration
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Articles

A process model of product service supply chains

Roger MaullUniversity of Exeter Business School, Building One, Streatham Campus, UK.Correspondence[email protected]
,
Andi SmartUniversity of Exeter Business School, Building One, Streatham Campus, UK.
&
Liang LiangUniversity of Exeter Business School, Building One, Streatham Campus, UK.
Pages 1091-1106 | Received 04 May 2013, Accepted 23 May 2013, Published online: 27 Jun 2013

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Read on this site (5)

Christopher M. Durugbo. (2020) After-sales services and aftermarket support: a systematic review, theory and future research directions. International Journal of Production Research 58:6, pages 1857-1892.
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Joakim Wikner, Biao Yang, Ying Yang & Sharon J. Williams. (2017) Decoupling thinking in service operations: a case in healthcare delivery system design. Production Planning & Control 28:5, pages 387-397.
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Ting He, William Ho, Yufeng Zhang & Prasanta Kumar Dey. (2016) Organising the business processes of a product servitised supply chain: a value perspective. Production Planning & Control 27:5, pages 378-393.
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Andy Fowler, Malini Natarajarathinam & Krishna Patwari. (2016) Customer Stratification for an Industrial Distributor With a Service and Repair Business. Engineering Management Journal 28:1, pages 14-24.
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Frederic Ponsignon, Roger S. Maull & Philip A. Smart. (2014) Four archetypes of process improvement: a Q-methodological study. International Journal of Production Research 52:15, pages 4507-4525.
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Articles from other publishers (10)

Fang Dong, Chengdong Shi & Weitong Yu. (2022) Coordinated Decision-Making in Embedded Supply Chain from a Sustainable Development Perspective. Sustainability 15:1, pages 443.
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Qian Zhou, Xiaoling Zhang, Yu Cao, Wei Wei & Baiyu Wu. (2022) The influence of firms’ social relationship with customers on online retail channel. Journal of Cleaner Production 376, pages 134128.
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Zhenhua Gao, Luyao Zhao & Hongjun Wang. (2022) Supply Chain Coordination of Product and Service Bundling Based on Network Externalities. Sustainability 14:13, pages 7790.
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Ziyuan Zhang & Liying Yu. (2022) Research on optimal pricing decisions of the service supply chain oriented to strategic consumers. Journal of Industrial and Management Optimization 0:0, pages 0.
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Kangzhou Wang, Zhibin Jiang, Bo Peng & Hui Jing. (2020) Servitization of manufacturing in the new ICTs era: A survey on operations management. Frontiers of Engineering Management 8:2, pages 223-235.
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Yongtao Peng, Dan Xu, Yaya Li & Kun Wang. (2020) A Product Service Supply Chain Network Equilibrium Model considering Capacity Constraints. Mathematical Problems in Engineering 2020, pages 1-15.
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Alireza Naser SadrAbadi, Seyed Mahmood Zanjirchi & Negar Jalilian. (2020) Process-oriented improvement: a modern look at drawing the organizational progress roadmap. International Journal of Productivity and Performance Management 70:3, pages 567-591.
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Ru Liu, Bin Dan, Maosen Zhou & Yang Zhang. (2020) Coordinating contracts for a wind-power equipment supply chain with joint efforts on quality improvement and maintenance services. Journal of Cleaner Production 243, pages 118616.
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Bin Dan, Huali Gao, Yang Zhang, Ru Liu & Songxuan Ma. (2018) Integrated order acceptance and scheduling decision making in product service supply chain with hard time windows constraints. Journal of Industrial & Management Optimization 14:1, pages 165-182.
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Yan Xin, Ville Ojanen & Janne Huiskonen. (2017) Empirical Studies on Product-Service Systems – A Systematic Literature Review. Procedia CIRP 64, pages 399-404.
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