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Original Articles

Setting Public Service Outcome Targets: Lessons from Local Public Service Agreements

Pages 253-260 | Published online: 22 Jan 2013

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Guido Noto, Lucrezia Coletta & Milena Vainieri. (2022) Measuring the performance of collaborative governance in food safety management: an Italian case study. Public Money & Management 42:8, pages 627-636.
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Fabio Monteduro. (2017) The Adoption of Outcome-Related Performance Indicators in External Reporting: An Empirical Study. International Journal of Public Administration 40:10, pages 860-874.
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Kirsten Greenhalgh & Donald Harradine. (2014) Civil society commissioning: the accounting contribution to strategy. Public Money & Management 34:1, pages 19-26.
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SARAH LESTER & KARSTEN NEUHOFF. (2009) Policy targets: lessons for effective implementation of climate actions. Climate Policy 9:5, pages 464-480.
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JAMES CUST. (2009) Using intermediate indicators: lessons for climate policy. Climate Policy 9:5, pages 450-463.
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Tom Entwistle & Gareth Enticott. (2007) WHO OR WHAT SETS THE AGENDA?. Policy Studies 28:3, pages 193-208.
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Articles from other publishers (23)

Patrícia S. Gomes. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 9272 9284 .
S. G. J. Plettenburg, T. Hoppe, H. M. H. van der Heijden & M. G. Elsinga. (2021) Performance agreements to ensure societal legitimacy in the social housing sector; an embedded case study of implementation in the Netherlands. Journal of Housing and the Built Environment 36:4, pages 1389-1415.
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Charles Wharton Kaye-Essien. (2020) Performance reporting delay in local government: a global south view. International Journal of Public Sector Management 33:4, pages 477-496.
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Peter Adoko Obicci. 2020. Open Government. Open Government 2415 2452 .
Haley Allison Beer & Pietro Micheli. (2018) Advancing Performance Measurement Theory by Focusing on Subjects: Lessons from the Measurement of Social Value. International Journal of Management Reviews 20:3, pages 755-771.
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Greta Nasi, Maria Cucciniello & Virginia Degara. 2018. Outcome-Based Performance Management in the Public Sector. Outcome-Based Performance Management in the Public Sector 203 224 .
Patrícia S. Gomes. 2018. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 4540 4551 .
Patrícia Gomes, Maria José Fernandes & João B. Carvalho. (2017) Use of performance information by local politicians: a field study in the Portuguese context. Revista de Administração Pública 51:6, pages 968-986.
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Peter Adoko Obicci. 2017. Risk Management Strategies in Public-Private Partnerships. Risk Management Strategies in Public-Private Partnerships 1 37 .
Patrícia S. Gomes. 2017. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 13 .
Felicity M Matthews. (2016) Letting go and holding on: The politics of performance management in the United Kingdom. Public Policy and Administration 31:4, pages 303-323.
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CHRISTINA BOSWELL. (2015) THE DOUBLE LIFE OF TARGETS IN PUBLIC POLICY: DISCIPLINING AND SIGNALLING IN UK ASYLUM POLICY. Public Administration 93:2, pages 490-505.
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Mario Nicoliello & Dennis Tracchia. (2014) La misurazione della performance nel settore pubblico: il caso del trasporto pubblico locale. MANAGEMENT CONTROL:1, pages 35-53.
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Stuart Anderson. (2013) The End of Publicness?. International Journal of Public and Private Healthcare Management and Economics 3:3, pages 44-61.
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Rosamund Chester Buxton & Zoe Radnor. (2012) How do they do it? Understanding back office efficiency savings made by English councils. International Journal of Public Sector Management 25:2, pages 118-132.
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Stuart Anderson. (2012) Public, private, neither, both? Publicness theory and the analysis of healthcare organisations. Social Science & Medicine 74:3, pages 313-322.
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Rachel Ashworth & Tom Entwistle. 2011. Reassessing the Employment Relationship. Reassessing the Employment Relationship 424 444 .
Patrick J. Devlin. (2010) Exploring efficiency's dominance: the wholeness of the process. Qualitative Research in Accounting & Management 7:2, pages 141-162.
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Hon S. Chan & David H. Rosenbloom. (2010) Four Challenges to Accountability in Contemporary Public Administration: Lessons From the United States and China. Administration & Society 42:1_suppl, pages 11S-33S.
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T P Hutchinson. (2009) The customer experience when using public transport: a review. Proceedings of the Institution of Civil Engineers - Municipal Engineer 162:3, pages 149-157.
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Isabella Proeller. (2007) Le souci des résultats dans les contrats de rendement. Revue Internationale des Sciences Administratives Vol. 73:1, pages 103-121.
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Isabella Proeller. (2016) Outcome-orientation in performance contracts. International Review of Administrative Sciences 73:1, pages 95-111.
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John Mayne. (2016) Challenges and Lessons in Implementing Results-Based Management. Evaluation 13:1, pages 87-109.
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