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Theme: The development of ‘Lean’ (and associated techniques) in public, third and voluntary services

Understanding before implementing: the context of Lean in public healthcare organizations

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (5)

Line Moisan, Pierre-Luc Fournier & Denis Lagacé. (2023) Levers of social services integration: performance management system and Lean-related management tools. Public Money & Management 43:5, pages 463-472.
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Pierre-Luc Fournier, Marie-Hélène Jobin, Liette Lapointe & Lionel Bahl. (2023) Lean implementation in healthcare: offsetting Physicians’ resistance to change. Production Planning & Control 34:6, pages 493-505.
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Ting Yu, Kudret Demirli & Nadia Bhuiyan. (2022) Lean transformation framework for treatment-oriented outpatient departments. International Journal of Production Research 60:6, pages 1767-1781.
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Guilherme Luz Tortorella, Flavio S. Fogliatto, Kleber Francisco Espôsto, Alejandro Mac Cawley Vergara, Roberto Vassolo, Diego Tlapa Mendoza & Gopalakrishnan Narayanamurthy. (2022) Measuring the effect of Healthcare 4.0 implementation on hospitals’ performance. Production Planning & Control 33:4, pages 386-401.
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Nicola Bateman, Zoe Radnor & Russ Glennon. (2018) Editorial: The landscape of Lean across public services. Public Money & Management 38:1, pages 1-4.
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Articles from other publishers (17)

Tyler Roey, Dorothy Y. Hung, Thomas G. Rundall, Pierre-Luc Fournier, Athena Zhong & Stephen M. Shortell. (2023) Lean Performance Indicators and Facilitators of Outcomes in U.S. Public Hospitals. Journal of Healthcare Management 68:5, pages 325-341.
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June Marques Fernandes, Luciana Paula Reis & Raphael Mansk. (2023) An adaptation of the SAE J4000/2021 standard for assessing lean maturity in Brazilian hospitals. The TQM Journal.
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Pierre-Luc Fournier, Lionel Bahl, Desirée H. van Dun, Kevin J. Johnson & Jean Cadieux. (2023) Let's talk about it: the impact of nurses' implicit voice theories on individual agility and quality of care. International Journal of Operations & Production Management.
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Élizabeth Côté-Boileau, Mylaine Breton, Linda Rouleau & Jean-Louis Denis. (2021) Appropriating integrated performance management tools in healthcare: a sociomaterial work story. Journal of Health Organization and Management 36:4, pages 397-416.
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Najla Omrane Aissaoui, Safa Bhar Layeb, Farah Zeghal, Chokri Hamouda, Houssem Moujahed, Abdelkader Zaidi Zaidi & Yosra Jmal Jmal. (2022) Amélioration de la performance d’un service d’urgences : apport du business process management et du lean management. Revue Française de Gestion Industrielle 36:2, pages 49-56.
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John C.A.M. van Beers, Desirée H. van Dun & Celeste P.M. Wilderom. (2021) Effective hospital-wide lean implementation: top-down, bottom-up or through co-creative role modeling?. International Journal of Lean Six Sigma 13:1, pages 46-66.
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Élizabeth Côté-BoileauPh. D.Ph. D.. (2022) L’appropriation des salles de pilotage vers une gestion intégrée de la performance dans les systèmes publics de santé : le cas du QuébecAppropriating Control Rooms Towards Integrated Performance Management in Publicly-Funded Health Systems: The Case of Quebec. Recherches qualitatives 41:2, pages 121.
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Steven Kilroy & Patrick C. Flood. 2022. Handbook on Management and Employment Practices. Handbook on Management and Employment Practices 209 227 .
Angelo Rosa, Giuliano Marolla, Federico Lega & Francesco Manfredi. (2021) Lean adoption in hospitals: the role of contextual factors and introduction strategy. BMC Health Services Research 21:1.
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Jean-Sebastien Marchand, Mylaine Breton, Olivier Saulpic & Élizabeth Côté-Boileau. (2021) Lessons from mandated implementation of a performance management system. Journal of Health Organization and Management 35:5, pages 579-595.
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Élizabeth Côté-Boileau, Mylaine Breton & Jean-Louis Denis. (2021) Control rooms in publicly-funded health systems: Reviving value in healthcare governance. Health Policy 125:6, pages 768-776.
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Pierre-Luc Fournier, Denis Chênevert & Marie-Hélène Jobin. (2021) The antecedents of physicians’ behavioral support for lean in healthcare: The mediating role of commitment to organizational change. International Journal of Production Economics 232, pages 107961.
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Christie Ahn, Thomas G. Rundall, Stephen M. Shortell, Janet C. Blodgett & Elina Reponen. (2021) Lean Management and Breakthrough Performance Improvement in Health Care. Quality Management in Health Care 30:1, pages 6-12.
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Steven Kilroy & Patrick C. Flood. 2020. Handbook on Management and Employment Practices. Handbook on Management and Employment Practices 1 19 .
Carlos Zepeda-Lugo, Diego Tlapa, Yolanda Baez-Lopez, Jorge Limon-Romero, Sinue Ontiveros, Armando Perez-Sanchez & Guilherme Tortorella. (2020) Assessing the Impact of Lean Healthcare on Inpatient Care: A Systematic Review. International Journal of Environmental Research and Public Health 17:15, pages 5609.
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Diego Tlapa, Carlos A. Zepeda-Lugo, Guilherme L. Tortorella, Yolanda A. Baez-Lopez, Jorge Limon-Romero, Alejandro Alvarado-Iniesta & Manuel I. Rodriguez-Borbon. (2020) Effects of Lean Healthcare on Patient Flow: A Systematic Review. Value in Health 23:2, pages 260-273.
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Pierre-Luc Fournier & Marie-Hélène Jobin. (2018) Medical commitment to Lean: an inductive model development. Leadership in Health Services 31:3, pages 326-342.
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