https://orcid.org/0000-0001-5599-1487
Citations (12)
Keep up to date with the latest research on this topic with citation updates for this article.
Read on this site (6)
Adina Dudau & Yvonne Brunetto. (2023) Editorial: Walking the talk of managing emotional labour. Public Money & Management 43:5, pages 383-385.
Read now
Read now
Catherine Needham, Elizabeth Griffiths & Catherine Mangan. (2023) ‘While you’re there, can you just … ’ The emotional labour of role extending in public services. Public Money & Management 43:5, pages 397-404.
Read now
Read now
Ancy Gamage. (2023) Content and process approach to the job demands-resources model of emotional labour: A conceptual model. Public Money & Management 43:5, pages 388-396.
Read now
Read now
Barbara Allen & Michael Macaulay. (2023) New development: Ethical dilemmas and emotional labour—what can we learn from the shared Covid-19 crisis?. Public Money & Management 43:5, pages 427-429.
Read now
Read now
Rebecca McCaffry & Susan Ní Chríodáin. (2023) Debate: Accounting for emotions—the quest for authenticity. Public Money & Management 43:5, pages 386-387.
Read now
Read now
Ben Farr-Wharton, Matthew Xerri, Chiara Saccon & Yvonne Brunetto. (2023) Leadership matters to the police: Managing emotional labour through authentic leadership. Public Money & Management 43:5, pages 415-423.
Read now
Read now
Articles from other publishers (6)
Alyssa Indar, Michelle Nelson, Whitney Berta & Maria Mylopoulos. (2023) A critical appraisal of professional competency frameworks: What guidance is provided for stroke rehabilitation clinicians managing ‘complexity’?. Journal of Multimorbidity and Comorbidity 13.
Crossref
Crossref
Taeyeon Kim & Wonhyuk Cho. (2023) Employee Voice Opportunities Enhance Organizational Performance When Faced With Competing Demands. Review of Public Personnel Administration.
Crossref
Crossref
Chalen Westaby, Jake Phillips, Sam Ainslie & Andrew Fowler. (2022) ‘Pushed from above and pushed from below’: Emotional labour and dual identities amongst senior probation officers in England and Wales. European Journal of Probation 15:1, pages 40-59.
Crossref
Crossref
Rick T. Borst & Eva Knies. (2021) Well-Being of Public Servants Under Pressure: The Roles of Job Demands and Personality Traits in the Health-Impairment Process. Review of Public Personnel Administration 43:1, pages 159-184.
Crossref
Crossref
John FenwickJohn Fenwick. 2021. Organisational Behaviour in the Public Sector: A Critical Introduction. Organisational Behaviour in the Public Sector: A Critical Introduction
11
25
.
Christian Rainero & Giuseppe Modarelli. (2020) The concept of emotional labour within the boundaries of social responsibility. Journal of Governance and Regulation 9:4, pages 76-93.
Crossref
Crossref