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Citations (13)
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Read on this site (6)
Adina Dudau & Yvonne Brunetto. (2023) Editorial: Walking the talk of managing emotional labour. Public Money & Management 43:5, pages 383-385.
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Paresh Wankhade. (2023) New development: A ‘journey of personal and professional emotions’—emergency ambulance professionals during Covid-19. Public Money & Management 43:5, pages 424-426.
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Catherine Needham, Elizabeth Griffiths & Catherine Mangan. (2023) ‘While you’re there, can you just … ’ The emotional labour of role extending in public services. Public Money & Management 43:5, pages 397-404.
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Juliet Eyore Ikhide, Ahmet Tarik Timur & Oluwatobi A. Ogunmokun. (2023) Journalists as first responders: a new perspective on emotional labour and initiative taking in crises. The International Journal of Human Resource Management 34:4, pages 805-831.
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Anat Gofen, Oliver Meza & Carlos Moreno-Jaimes. (2023) Frontline organizations as experimental settings for policy change: why public management matters even more. Public Management Review 0:0, pages 1-22.
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Geoffrey Heath, Paresh Wankhade & Peter Murphy. (2021) Exploring the wellbeing of ambulance staff using the ‘public value’ perspective: opportunities and challenges for research. Public Money & Management 0:0, pages 1-11.
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Articles from other publishers (7)
Samanta Varela Castro, Elizabeth Pérez-Chiqués, Oliver Meza & Sergio A. Campos González. (2022) Managerial Challenges of Emotional Labor Disruption: The COVID-19 Crisis in Mexico. Review of Public Personnel Administration 43:3, pages 411-429.
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Staci M. Zavattaro. (2023)
Death managers, public health, and
COVID
‐19: An exploratory study
. Public Administration Review.
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Zhou Jiang, Alexander Newman, Gary Schwarz & Huong Le. (2022) Perceived Red Tape and Precursors of Turnover: the Roles of Work Engagement and Career Adaptability. Journal of Business and Psychology 38:2, pages 437-455.
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Jesse W. Campbell, Sanjay K. Pandey & Lars Arnesen. (2022)
The ontology, origin, and impact of divisive public sector rules: A
meta‐narrative
review of the red tape and administrative burden literatures
. Public Administration Review 83:2, pages 296-315.
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Akiri Surely, Sanaz Taherzadeh, Vasundhara Misal & Andrea Kleinsmith. (2022) Exploring Affective Dimension Perception from Bodily Expressions and Electrodermal Activity in Paramedic Simulation Training. Exploring Affective Dimension Perception from Bodily Expressions and Electrodermal Activity in Paramedic Simulation Training.
Janis Luyten & Wim Marneffe. (2022) Measuring red tape in a hospital setting: A survey experiment. International Review of Administrative Sciences, pages 002085232110734.
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Zhi Zeng, Xiaoyu Wang, Haoran Bi, Yawen Li, Songhua Yue, Simeng Gu & Gaoyue Xiang. (2021) Factors That Influence Perceived Organizational Support for Emotional Labor of Chinese Medical Personnel in Hubei. Frontiers in Psychology 12.
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