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Developments

Quality of service for people with learning disabilities

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Pages 59-63 | Published online: 07 Jan 2009

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Zahirul Hoque & Manzurul Alam. (1999) TQM adoption, institutionalism and changes in management accounting systems: a case study. Accounting and Business Research 29:3, pages 199-210.
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Jenny Harrow. (1997) Managing risk and delivering quality services: a case study perspective. International Journal of Public Sector Management 10:5, pages 331-352.
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