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Total Quality Management Volume 11, 2000 - Issue 4-6
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Original Articles

The hidden factory: The naked truth about business excellence in the real world

David Yarrow
,
Ed Mitchell
&
Andy Robson
Pages 439-447 | Published online: 25 Aug 2010

Citations (3)

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Read on this site (1)

David Yarrow, Philip Hanson & Andrew Robson. (2004) Made in the 21st Century: How Far Have we Come on the Journey to Excellence?. Total Quality Management & Business Excellence 15:5-6, pages 829-839.
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Articles from other publishers (2)

Harjeev K. Khanna, D.D. Sharma & S.C. Laroiya. (2011) Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS. Asian Journal on Quality 12:1, pages 124-138.
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Ismail Sila & Maling Ebrahimpour. (2002) An investigation of the total quality management survey based research published between 1989 and 2000. International Journal of Quality & Reliability Management 19:7, pages 902-970.
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