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Original Articles

Critical success factors in small and medium enterprises: Survey results

Pages 448-462 | Published online: 25 Aug 2010

Keep up to date with the latest research on this topic with citation updates for this article.

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Peter Musinguzi, Derek Baker, Nicolette Larder & Renato A. Villano. (2023) Critical Success Factors of Rural Social Enterprises: Insights from a Developing Country Context. Journal of Social Entrepreneurship 0:0, pages 1-23.
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V. Raja Sreedharan, Anjana Balagopalan, V. Murale & P. Arunprasad. (2020) Synergising Lean Six Sigma with human resource practices: evidence from literature arena. Total Quality Management & Business Excellence 31:5-6, pages 636-653.
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Alexandre Moeuf, Samir Lamouri, Robert Pellerin, Simon Tamayo-Giraldo, Estefania Tobon-Valencia & Romain Eburdy. (2020) Identification of critical success factors, risks and opportunities of Industry 4.0 in SMEs. International Journal of Production Research 58:5, pages 1384-1400.
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María de la Cruz del Río-Rama, José Álvarez-García & Cristiana Oliveira. (2019) Quality practices and their influence on customer results: an empirical study. Current Issues in Tourism 22:7, pages 806-826.
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Wilfred H. Knol, Jannes Slomp, Roel L.J. Schouteten & Kristina Lauche. (2018) Implementing lean practices in manufacturing SMEs: testing ‘critical success factors’ using Necessary Condition Analysis. International Journal of Production Research 56:11, pages 3955-3973.
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Ian E. Munanura, Boaz Tumwesigye, Edwin Sabuhoro, Donnah Mariza & Louis Rugerinyange. (2018) The quality and performance nexus of the community-based ecotourism enterprises at Nyungwe National Park, Rwanda: a total quality management perspective. Journal of Ecotourism 17:2, pages 160-183.
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Maneesh Kumar, Khawaja Khurram Khurshid & Dianne Waddell. (2014) Status of Quality Management practices in manufacturing SMEs: a comparative study between Australia and the UK. International Journal of Production Research 52:21, pages 6482-6495.
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Nadine Hietschold, Ronny Reinhardt & Sebastian Gurtner. (2014) Measuring critical success factors of TQM implementation successfully – a systematic literature review. International Journal of Production Research 52:21, pages 6254-6272.
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João Almeida, Pedro Domingues & Paulo Sampaio. (2014) Different perspectives on management systems integration. Total Quality Management & Business Excellence 25:3-4, pages 338-351.
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Marcus Assarlind & Ida Gremyr. (2014) Critical factors for quality management initiatives in small- and medium-sized enterprises. Total Quality Management & Business Excellence 25:3-4, pages 397-411.
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Rong-Ruey Duh, Audrey Wen-Hsin Hsu & Pei-Wen Huang. (2012) Determinants and performance effect of TQM practices: An integrated model approach. Total Quality Management & Business Excellence 23:5-6, pages 689-701.
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DavidJ. Delgado‐Hernandez & ElaineM. Aspinwall. (2005) Improvement tools in the UK construction industry. Construction Management and Economics 23:9, pages 965-977.
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SérgioD. Sousa, Elaine Aspinwall, PauloA. Sampaio & A. Guimarães Rodrigues. (2005) Performance measures and quality tools in Portuguese small and medium enterprises: survey results. Total Quality Management & Business Excellence 16:2, pages 277-307.
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Stephen C. Jones, Tami L. Knotts & Karen L. Brown. (2005) Selected Quality Practices of Small Manufacturers. Quality Management Journal 12:1, pages 41-53.
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Chee-Cheng Chen & Ching-Chow Yang. (2003) Total-costs based evaluation system of supplier quality performance. Total Quality Management & Business Excellence 14:3, pages 325-339.
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Ismail Sila & M. Ebrahimpour. (2003) Examination and comparison of the critical factors of total quality management (TQM) across countries. International Journal of Production Research 41:2, pages 235-268.
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