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Original Articles

Employee selection in a total quality management context: Taking a hard look at a soft issue

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Pages 855-860 | Published online: 07 Sep 2007

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Read on this site (6)

Chao-Ton Su & Tsung-Ming Yang. (2015) Hoshin Kanri planning process in human resource management: recruitment in a high-tech firm. Total Quality Management & Business Excellence 26:1-2, pages 140-156.
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Chih-Yang Chao, Hung-Ming Hsu, Fang-Chih Hung, Kung-Huang Lin & Jia-Wen Liou. (2015) Total quality management and human resources selection: A case study of the national teacher selection in Taiwan. Total Quality Management & Business Excellence 26:1-2, pages 157-172.
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Noor Azman Ali, Fauziah Mahat & Mohamed Zairi. (2010) Testing the criticality of HR-TQM factors in the Malaysian higher education context. Total Quality Management & Business Excellence 21:11, pages 1177-1188.
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Hsin Hsin Chang. (2006) Development of performance measurement systems in quality management organisations. The Service Industries Journal 26:7, pages 765-786.
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Juan J. Tarí & Vicente Sabater. (2006) Human aspects in a quality management context and their effects on performance. The International Journal of Human Resource Management 17:3, pages 484-503.
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J. Carlos Bou & Inmaculada Beltrán. (2005) Total quality management, high-commitment human resource strategy and firm performance: an empirical study. Total Quality Management & Business Excellence 16:1, pages 71-86.
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Articles from other publishers (3)

Jalil Heidary Dahooie, Elham Beheshti Jazan Abadi, Amir Salar Vanaki & Hamid Reza Firoozfar. (2018) Competency-based IT personnel selection using a hybrid SWARA and ARAS-G methodology. Human Factors and Ergonomics in Manufacturing & Service Industries 28:1, pages 5-16.
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Daniel Jiménez‐Jiménez & Micaela Martínez‐Costa. (2009) The performance effect of HRM and TQM: a study in Spanish organizations. International Journal of Operations & Production Management 29:12, pages 1266-1289.
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Dodo zu Knyphausen-Aufseß & Claus Vormann. (2009) Personnel selection criteria in IT ventures: A policy-capturing analysis. Zeitschrift für Betriebswirtschaft 79:2, pages 213-234.
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