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Original Articles

Systems approaches to total quality management

Pages 967-973 | Published online: 07 Sep 2007

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Read on this site (3)

Shuang-Shii Chuang, Kun-Shiang Chen & Ming-Tien Tsai. (2015) Exploring the antecedents that influence middle management employees' knowledge-sharing intentions in the context of total quality management implementations. Total Quality Management & Business Excellence 26:1-2, pages 108-122.
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Daniel I. Prajogo & Brian K. Cooper. (2010) The effect of people-related TQM practices on job satisfaction: a hierarchical model. Production Planning & Control 21:1, pages 26-35.
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Hsin Hsin Chang. (2006) Development of performance measurement systems in quality management organisations. The Service Industries Journal 26:7, pages 765-786.
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Articles from other publishers (1)

Mary Keating & Denis Harrington. (2003) The challenges of implementing quality in the Irish hotel industry. Journal of European Industrial Training 27:9, pages 441-453.
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