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Total Quality Management Volume 10, 1999 - Issue 7
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Original Articles

Enablers of total quality management implementation in manufacturing: A case study

A. Gunasekaran
Pages 987-996 | Published online: 25 Aug 2010

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Lidia Sanchez-Ruiz, Raquel Gomez-Lopez & Beatriz Blanco. (2020) Barriers to effectively implementing continuous improvement in Spanish firms. Total Quality Management & Business Excellence 31:13-14, pages 1409-1426.
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G. Muruganantham, S. Vinodh, C. S. Arun & K. Ramesh. (2018) Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector. Total Quality Management & Business Excellence 29:5-6, pages 524-545.
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A. Pal Pandi, K.P. Paranitharan & D. Jeyathilagar. (2018) Implementation of IEQMS model in engineering educational institutions – a structural equation modelling approach. Total Quality Management & Business Excellence 29:1-2, pages 29-57.
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Rameshwar Dubey & Angappa Gunasekaran. (2015) Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results. International Journal of Production Research 53:2, pages 371-382.
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Ching-Chow Yang & King-Jang Yang. (2011) An integrated model of value creation based on the refined Kano's model and the blue ocean strategy. Total Quality Management & Business Excellence 22:9, pages 925-940.
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Kati Tanninen, Kaisu Puumalainen & Jaana Sandström. (2010) The power of TQM: analysis of its effects on profitability, productivity and customer satisfaction. Total Quality Management & Business Excellence 21:2, pages 171-184.
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Dilrukshi Welikala And & Amrik S. Sohal. (2008) Total Quality Management and employees' involvement: A case study of an Australian organisation. Total Quality Management & Business Excellence 19:6, pages 627-642.
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Ching-Chow Yang. (2003) Improvement actions based on the customers' satisfaction survey. Total Quality Management & Business Excellence 14:8, pages 919-930.
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Rose Sebastianelli & Nabil Tamimi. (2003) Understanding the Obstacles to TQM Success. Quality Management Journal 10:3, pages 45-56.
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Articles from other publishers (39)

Aawag Mohsen Alawag, Wesam Salah Alaloul, M. S. Liew, Abdullah O. Baarimah, Muhammad Ali Musarat & Al-Baraa Abdulrahman Al-Mekhlafi. (2023) The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives. Sustainability 15:8, pages 6607.
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Priyanka Pandey, Nishant Agrawal, Teena Saharan & Rakesh D. Raut. (2021) Impact of human resource management practices on TQM: an ISM-DEMATEL approach. The TQM Journal 34:1, pages 199-228.
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Pratima Verma, Vimal Kumar, Ankesh Mittal, Pardeep Gupta & Sung Chi Hsu. (2021) Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company. The TQM Journal 34:1, pages 29-69.
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S Pérez, S Gallego & M García. (2021) Production optimization oriented to value-added: from conceptual to a simulation case study. IOP Conference Series: Materials Science and Engineering 1193:1, pages 012100.
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Manoj M. & V. G. Sabu. (2020) Towards Agile Public Sector: Analysing the Effects of IM and EM on WP. Management and Labour Studies 45:3, pages 295-316.
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Rahul S. Mor, Arvind Bhardwaj & Sarbjit Singh. (2018) Benchmarking the interactions among performance indicators in dairy supply chain. Benchmarking: An International Journal 25:9, pages 3858-3881.
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Maysoon Mohammed Yaseen, Rateb J. Sweis, Ayman Bahjat Abdallah, Bader Yousef Obeidat & Nadia J. Sweis. (2018) Benchmarking of TQM practices in the Jordanian pharmaceutical industry (a comparative study). Benchmarking: An International Journal 25:9, pages 4058-4083.
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Betty Jepchirchir Kosgei & Jane Wanjira. (2018) ASSESSMENT OF PACKAGE GRAPHICS AND COLOUR ATTRIBUTES ON CONSUMERS’ BUYING BEHAVIOUR IN KENYA. International Journal of Research -GRANTHAALAYAH 6:6, pages 488-497.
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Waqar Ahmed, Waqar Ahmed & Arsalan Najmi. (2018) Developing and analyzing framework for understanding the effects of GSCM on green and economic performance. Management of Environmental Quality: An International Journal 29:4, pages 740-758.
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Kanwal Nasim. (2018) Role of internal and external organizational factors in TQM implementation. International Journal of Quality & Reliability Management 35:5, pages 1014-1033.
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Moza Tahnoon Al Nahyan & Sherine Farouk Abdel All. (2017) Key Enablers of Effective Implementation of TQM in Royal Jet Airways. Advances in Decision Sciences 2017, pages 1-10.
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Rameshwar Dubey, Tripti Singh & Sadia Samar Ali. (2015) The mediating effect of human resource on successful total quality management implementation. Benchmarking: An International Journal 22:7, pages 1463-1480.
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Faisal Talib & Zillur Rahman. (2015) Identification and prioritization of barriers to total quality management implementation in service industry. The TQM Journal 27:5, pages 591-615.
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Rateb J Sweis, Hala Jamal Al-Ghawi, Noor Abdel-Aziz AlSaleh, Zu'bi M.F Al-Zu'bi & Bader Y Obeidat. (2015) Benchmarking of TQM: the case of Hikma Pharmaceuticals company. Benchmarking: An International Journal 22:3, pages 488-504.
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Rameshwar Dubey, Angappa Gunasekaran & Sadia Samar Ali. (2015) Exploring the relationship between leadership, operational practices, institutional pressures and environmental performance: A framework for green supply chain. International Journal of Production Economics 160, pages 120-132.
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Rameshwar Dubey. (2015) An insight on soft TQM practices and their impact on cement manufacturing firm’s performance. Business Process Management Journal 21:1, pages 2-24.
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Kannan Govindan, Susana G. Azevedo, Helena Carvalho & V. Cruz-Machado. (2014) Impact of supply chain management practices on sustainability. Journal of Cleaner Production 85, pages 212-225.
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Akiko Ueno. (2014) Developing a Conceptual Model Illustrating how HRM Practices Support Each other in Order to Improve Service Quality. Procedia - Social and Behavioral Sciences 148, pages 24-31.
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Kathryn A. Boys & Anne E. Wilcock. (2014) Improving integration of human resources into quality management system standards. International Journal of Quality & Reliability Management 31:7, pages 738-750.
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Seyed Amir Bolboli & Markus Reiche. (2014) Culture-based design and implementation of business excellence. The TQM Journal 26:4, pages 329-347.
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M. Doulatabadi, S. M. Yusof & F. Nejadi. (2013) The “Soft” obstacles to quality excellence practices: Evidence from the United Arab Emirates industries. The “Soft” obstacles to quality excellence practices: Evidence from the United Arab Emirates industries.
Faisal Talib, Zillur Rahman & Asif Akhtar. (2012) An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India. Service Business 7:2, pages 275-306.
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T.L. Narasimha Reddy & G. Manjula. (2013) A Study Of Hyderabad Industrial Group: Obstacles Of TQM Success Factors. i-manager’s Journal on Management 7:4, pages 53-63.
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Rameshwar Dubey & Tripti Singh. 2013. Mechanism Design for Sustainability. Mechanism Design for Sustainability 77 104 .
Faisal Talib, Zillur Rahman & M.N. Qureshi. (2011) Assessing the awareness of total quality management in Indian service industries. Asian Journal on Quality 12:3, pages 228-243.
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Faisal Talib, Zillur Rahman & M.N. Qureshi. (2011) Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach. Benchmarking: An International Journal 18:4, pages 563-587.
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Gholamreza Jamali, Mehran Ebrahimi & Mohammad Ali Abbaszadeh. (2010) TQM implementation: An investigation of Critical Success Factors. TQM implementation: An investigation of Critical Success Factors.
Akiko Ueno. (2010) What are the fundamental features supporting service quality?. Journal of Services Marketing 24:1, pages 74-86.
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Daniel Jiménez‐Jiménez & Micaela Martínez‐Costa. (2009) The performance effect of HRM and TQM: a study in Spanish organizations. International Journal of Operations & Production Management 29:12, pages 1266-1289.
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Akiko Ueno. (2009) Which management practices are contributory to service quality?. International Journal of Quality & Reliability Management 26:8, pages 761-777.
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K. Subrahmanya Bhat & Jagadeesh Rajashekhar. (2009) An empirical study of barriers to TQM implementation in Indian industries. The TQM Journal 21:3, pages 261-272.
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Akiko Ueno. (2008) Which management practices are contributory to service quality?. International Journal of Quality & Reliability Management 25:6, pages 585-603.
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Ali Mohammad Mosadegh Rad. (2006) The impact of organizational culture on the successful implementation of total quality management. The TQM Magazine 18:6, pages 606-625.
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Ching‐Chow Yang. (2006) The impact of human resource management practices on the implementation of total quality management. The TQM Magazine 18:2, pages 162-173.
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Ali Mohammad Mosadegh Rad. (2005) A survey of total quality management in Iran. Leadership in Health Services 18:3, pages 12-34.
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Chih‐Ming Hsu & Chao‐Ton Su. (2002) Quality management practices in Taiwan’s telecommunication industry. Measuring Business Excellence 6:3, pages 42-46.
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Sohel Ahmad & Roger G. Schroeder. (2002) The importance of recruitment and selection process for sustainability of total quality management. International Journal of Quality & Reliability Management 19:5, pages 540-550.
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Chao‐Ton Su, Mu‐Chen Chen & Guang‐Chih Cheng. (2001) TQM in Taiwan’s computer and its peripheral industry. Industrial Management & Data Systems 101:7, pages 357-362.
Crossref
Vicky Manthou & Maro Vlachopoulou. 2001. Agile Manufacturing: The 21st Century Competitive Strategy. Agile Manufacturing: The 21st Century Competitive Strategy 685 702 .

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