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The International Journal of Human Resource Management Volume 14, 2003 - Issue 1
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Original Articles

Trust and HRM in the new millennium

Rachid Zeffane Faculty of Business and Law, University of Newcastle, Callaghan, NSW 2038, Australia (tel: +61 2 49215011; e-mail: [email protected])
&
Julia Connell Faculty of Business and Law, University of Newcastle, Callaghan, NSW 2038, Australia (tel: +61 2 49215011; e-mail: [email protected])
Pages 3-11 | Published online: 24 Jun 2010

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Mika Vanhala & Graham Dietz. (2019) How Trust in One’s Employer Moderates the Relationship Between HRM and Engagement Related Performance. International Studies of Management & Organization 49:1, pages 23-42.
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Ivan Ka Wai Lai. (2014) The Role of Service Quality, Perceived Value, and Relationship Quality in Enhancing Customer Loyalty in the Travel Agency Sector. Journal of Travel & Tourism Marketing 31:3, pages 417-442.
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Juan Antonio Gimenez-Espin, Daniel Jiménez-Jiménez & Micaela Martínez-Costa. (2013) Organizational culture for total quality management. Total Quality Management & Business Excellence 24:5-6, pages 678-692.
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Manuel Sanchez-Franco & FranciscoJ. Rondan-Cataluña. (2010) Connection between customer emotions and relationship quality in online music services. Behaviour & Information Technology 29:6, pages 633-651.
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Frédérique Six & Denise Skinner. (2010) Managing trust and trouble in interpersonal work relationships: evidence from two Dutch organizations. The International Journal of Human Resource Management 21:1, pages 109-124.
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J. Webster & W.K.P. Wong. (2008) Comparing traditional and virtual group forms: identity, communication and trust in naturally occurring project teams. The International Journal of Human Resource Management 19:1, pages 41-62.
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K. Bijlsma-Frankema, Bart de Jong & Gerhard van de Bunt. (2008) Heed, a missing link between trust, monitoring and performance in knowledge intensive teams. The International Journal of Human Resource Management 19:1, pages 19-40.
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Mark van Vuuren, Bernard P. Veldkamp, Menno D.T. de Jong & Erwin R. Seydel. (2007) The congruence of actual and perceived person–organization fit. The International Journal of Human Resource Management 18:10, pages 1736-1747.
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Shay S. Tzafrir. (2005) The relationship between trust, HRM practices and firm performance. The International Journal of Human Resource Management 16:9, pages 1600-1622.
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Jeffrey B. Arthur & Dong-One Kim. (2005) Gainsharing and knowledge sharing: the effects of labour–management co-operation. The International Journal of Human Resource Management 16:9, pages 1564-1582.
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Articles from other publishers (43)

Ashish Kalra, Omar S. Itani & Sijie Sun. (2023) “Turning role conflict into performance”: assessing the moderating role of self-monitoring, manager trust and manager identification. Journal of Service Theory and Practice 33:3, pages 436-461.
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Sarmin Sultana & Md. Shariful Alam Khandakar. (2022) Do human resource management practices boost up employees' impersonal trust? Evidence from the banking sector of Bangladesh. Evidence-based HRM: a Global Forum for Empirical Scholarship 10:3, pages 275-292.
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Jyothilakshmy Haridas, Rameshwar Shivadas Ture & Ajith Kumar Nayanpally. (2021) Organizational career management and turnover intentions: mediating role of trust in management. European Journal of Training and Development 46:1/2, pages 257-275.
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Mika Vanhala & Shay S. Tzafrir. (2021) Organisational trust and performance in different contexts. Knowledge and Process Management 28:4, pages 331-344.
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Lee Waller. 2021. The Palgrave Handbook of Workplace Well-Being. The Palgrave Handbook of Workplace Well-Being 341 367 .
Ana Teresa Ferreira-Oliveira, José Keating & Isabel Silva. (2020) Sustainable HRM as a Pathway to Sustainability—HRMS Relevance on Affective Commitment through Organizational Trust. Sustainability 12:22, pages 9443.
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Oliver G. Rahn, Geoffrey N. Soutar & Julie A. Lee. (2020) Perceived values-congruence and employees' change beliefs. Journal of Management & Organization, pages 1-19.
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Ali Safari, Ali Shaemi Barzoki & Parisa Heidari Aqagoli. (2020) Exploring the antecedents and consequences of impersonal trust. International Journal of Organizational Analysis 28:6, pages 1149-1173.
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Katarzyna Krot & Dagmara Lewicka. (2020) Relationship between Impersonal Trust and Innovative Culture: An Empirical Study. E+M Ekonomie a Management 23:3, pages 82-100.
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Olivia Fachrunnisa, Ardian Adhiatma & Heru Kurnianto Tjahjono. 2020. Complex, Intelligent, and Software Intensive Systems. Complex, Intelligent, and Software Intensive Systems 899 906 .
Lee Waller. 2020. The Palgrave Handbook of Workplace Well-Being. The Palgrave Handbook of Workplace Well-Being 1 27 .
Harun Yildiz. (2019) The Interactive Effect of Positive Psychological Capital and Organizational Trust on Organizational Citizenship Behavior. SAGE Open 9:3, pages 215824401986266.
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Mika Vanhala. (2019) Trust as an organizational knowledge sharing enabler – validation of the impersonal trust scale. VINE Journal of Information and Knowledge Management Systems 50:2, pages 349-368.
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Daeseop So & Sungsik Park. (2019) A Study of the Relationship between Security Screeners’ Job Stability and Their Public Service Motivation to Improve Aviation Security. Journal of the Korean Society of Hazard Mitigation 19:1, pages 123-133.
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Peter Holland. 2019. Employee Voice at Work. Employee Voice at Work 129 146 .
Riikka Ahteela & Mika Vanhala. (2018) HRM bundles and organizational trust. Knowledge and Process Management.
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Millissa FY Cheung, Chi-Sum Wong & Gong Yuan Yuan. (2017) Why mutual trust leads to highest performance: the mediating role of psychological contract fulfillment. Asia Pacific Journal of Human Resources 55:4, pages 430-453.
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Subhash C. Kundu & Neha Gahlawat. (2016) High performance work systems and employees’ intention to leave. Management Research Review 39:12, pages 1587-1615.
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Heidi Olander, Mika Vanhala, Pia Hurmelinna-Laukkanen & Kirsimarja Blomqvist. (2016) Preserving prerequisites for innovation. Baltic Journal of Management 11:4, pages 493-515.
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Joshua Chang, Grant O’Neill & Antonio Travaglione. (2016) Demographic influences on employee trust towards managers. International Journal of Organizational Analysis 24:2, pages 246-260.
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Mika Vanhala, Pia Heilmann & Hanna Salminen. (2016) Organizational Trust Dimensions as Antecedents of Organizational Commitment. Knowledge and Process Management 23:1, pages 46-61.
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Mika Vanhala & Graham Dietz. (2015) HRM, Trust in Employer and Organizational Performance. Knowledge and Process Management 22:4, pages 270-287.
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Dagmara Lewicka & Katarzyna Krot. (2015) The model of HRM-trust-commitment relationships. Industrial Management & Data Systems 115:8, pages 1457-1480.
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Heidi Olander, Mika Vanhala, Pia Hurmelinna-Laukkanen & Kirsimarja Blomqvist. (2015) HR-related Knowledge Protection and Innovation Performance: The Moderating Effect of Trust. Knowledge and Process Management 22:3, pages 220-233.
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Marcello Russo, Liang Guo & Yehuda Baruch. (2014) Work attitudes, career success and health: Evidence from China. Journal of Vocational Behavior 84:3, pages 248-258.
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Melanie J. Ashleigh, Malcolm Higgs & Vic Dulewicz. (2012) A new propensity to trust scale and its relationship with individual well‐being: implications for HRM policies and practices . Human Resource Management Journal 22:4, pages 360-376.
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Rosalind H. Searle & Graham Dietz. (2012) Editorial: Trust and HRM : Current insights and future directions . Human Resource Management Journal 22:4, pages 333-342.
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Maja Makovec Brenčič, Gregor Pfajfar & Matevz Rašković. (2012) Managing in a time of crisis: marketing, HRM and innovation. Journal of Business & Industrial Marketing 27:6, pages 436-446.
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Yuntao Bai, Peter Ping Li & Youmin Xi. (2012) The distinctive effects of dual-level leadership behaviors on employees’ trust in leadership: An empirical study from China. Asia Pacific Journal of Management 29:2, pages 213-237.
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John F. Helliwell & Haifang Huang. (2010) Well-Being and Trust in the Workplace. Journal of Happiness Studies 12:5, pages 747-767.
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김지은. (2011) A Structural Relationship among Satisfaction with Information, Freedom to Express Opinion, Input from Employees, Trust in Management and Hotel Employees' Attitude toward Organizational Change. Culinary Science & Hospitality Research 17:4, pages 185-203.
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T.N. Krishnan. (2011) Understanding employment relationship in Indian organizations through the lens of psychological contracts. Employee Relations 33:5, pages 551-569.
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Mika Vanhala & Riikka Ahteela. (2011) The effect of HRM practices on impersonal organizational trust. Management Research Review 34:8, pages 869-888.
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Mika Vanhala, Kaisu Puumalainen & Kirsimarja Blomqvist. (2011) Impersonal trust. Personnel Review 40:4, pages 485-513.
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Gregory R. Berry. (2011) A cross-disciplinary literature review: Examining trust on virtual teams. Performance Improvement Quarterly 24:3, pages 9-28.
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Raminta Pučėtaitė, Anna‐Maija Lämsä & Aurelija Novelskaitė. (2010) Building organizational trust in a low‐trust societal context. Baltic Journal of Management 5:2, pages 197-217.
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Friso Den Hertog, Ad Van Iterson & Christian Mari. (2010) Does HRM really matter in bringing about strategic change? Comparative action research in ten European steel firms. European Management Journal 28:1, pages 14-24.
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Julia Connell & Zeenobiyah Hannif. (2009) Call centres, quality of work life and HRM practices. Employee Relations 31:4, pages 363-381.
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Theo Nichols, Andy Danford & Ali C. Tasiran. (2009) Trust, Employer Exposure and the Employment Relation. Economic and Industrial Democracy 30:2, pages 241-265.
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Lucy Gilson. (2006) Trust in health care: theoretical perspectives and research needs. Journal of Health Organization and Management 20:5, pages 359-375.
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Tina Kiefer. (2005) Feeling bad: antecedents and consequences of negative emotions in ongoing change. Journal of Organizational Behavior 26:8, pages 875-897.
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Shay S. Tzafrir, Yehuda Baruch & Shimon L. Dolan. (2004) The consequences of emerging HRM practices for employees' trust in their managers. Personnel Review 33:6, pages 628-647.
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Richard Mcbain. (2017) Human Resources Management. Henley Manager Update 14:3, pages 24-34.
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