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Original Articles

Trust in public-sector senior management

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Pages 76-92 | Published online: 24 Jun 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (20)

Sabri Khalid Al Rfoa, Mastura Jaafar & Faraziera Mohd Raslim. (2023) Influences of high-performance work practices on trust in organisation in Jordanian construction firms. International Journal of Construction Management 23:10, pages 1715-1725.
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Maayan Davidovitz & Nissim Cohen. (2022) Playing defence: the impact of trust on the coping mechanisms of street-level bureaucrats. Public Management Review 24:2, pages 279-300.
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Victor Saha & Praveen Goyal. (2021) How Co-creation Drives the Success of Public Service Initiatives? A Case-study Based Analysis. Journal of Nonprofit & Public Sector Marketing 33:3, pages 286-306.
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Hugo D. Asencio & Rui Sun. (2020) The Effects of Leadership on Employee Trust: A Longitudinal Study of United States Federal Agencies. International Journal of Public Administration 43:14, pages 1237-1251.
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Chih-Hsing Liu, Bernard Gan, Ben Nanfeng Luo & Yucheng Zhang. (2020) Clarifying the effect of organization learning on service innovation: the mediating role of intellectual capital. The International Journal of Human Resource Management 31:10, pages 1207-1234.
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A. Lleó, D. Agholor, N. Serrano & V. Prieto-Sandoval. (2018) A mentoring programme based on competency development at a Spanish university: an action research study. European Journal of Engineering Education 43:5, pages 706-724.
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Maryse C. Kok, Hermen Ormel, Jacqueline E. W. Broerse, Sumit Kane, Ireen Namakhoma, Lilian Otiso, Moshin Sidat, Aschenaki Z. Kea, Miriam Taegtmeyer, Sally Theobald & Marjolein Dieleman. (2017) Optimising the benefits of community health workers’ unique position between communities and the health sector: A comparative analysis of factors shaping relationships in four countries. Global Public Health 12:11, pages 1404-1432.
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Sabahattin Tekingündüz, Mehmet Top, Dilaver Tengilimoğlu & Erdem Karabulut. (2017) Effect of organisational trust, job satisfaction, individual variables on the organisational commitment in healthcare services. Total Quality Management & Business Excellence 28:5-6, pages 522-541.
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Zhou Jiang, Paul J. Gollan & Gordon Brooks. (2017) Relationships between organizational justice, organizational trust and organizational commitment: a cross-cultural study of China, South Korea and Australia. The International Journal of Human Resource Management 28:7, pages 973-1004.
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Chantal Olckers & Claire Enslin. (2016) Psychological ownership in relation to workplace trust and turnover intent. Journal of Psychology in Africa 26:2, pages 119-126.
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Pascal Paillé, Francois Grima & Marie-Ève Dufour. (2015) Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related. The International Journal of Human Resource Management 26:4, pages 520-546.
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Maja Graso, Lixin Jiang, Tahira M. Probst & Wendi L. Benson. (2014) Cross-level effects of procedural justice perceptions on faculty trust. Journal of Trust Research 4:2, pages 147-166.
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Yoon Jik Cho & TheodoreH. Poister. (2013) Human Resource Management Practices and Trust in Public Organizations. Public Management Review 15:6, pages 816-838.
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Tom Redman, Graham Dietz, Ed Snape & Wieke van der Borg. (2011) Multiple constituencies of trust: a study of the Oman military. The International Journal of Human Resource Management 22:11, pages 2384-2402.
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Yoon Jik Cho & Hanjun Park. (2011) Exploring the Relationships Among Trust, Employee Satisfaction, and Organizational Commitment. Public Management Review 13:4, pages 551-573.
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Kelly McMillan & Simon Albrecht. (2010) Measuring Social Exchange Constructs in Organizations. Communication Methods and Measures 4:3, pages 201-220.
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Frédérique Six & Denise Skinner. (2010) Managing trust and trouble in interpersonal work relationships: evidence from two Dutch organizations. The International Journal of Human Resource Management 21:1, pages 109-124.
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M. Andrew Frazier & JamesE. Swiss. (2008) Contrasting Views of Results-Based Management Tools from Different Organizational Levels. International Public Management Journal 11:2, pages 214-234.
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Hsiu-Fen Lin. (2006) Impact of organizational support on organizational intention to facilitate knowledge sharing. Knowledge Management Research & Practice 4:1, pages 26-35.
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Articles from other publishers (86)

Qing Huang & Huaxing Liu. (2023) How Does Paternalistic Leadership Enhance Civil Servants’ Public Service Motivation? The Mediating Mechanism of Trust in Leader. Administration & Society 55:9, pages 1680-1709.
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Tiina Kähkönen, Mika Vanhala & Kirsimarja Blomqvist. (2023) Employee trust-repair practices: scale development and validation. Journal of Advances in Management Research 20:3, pages 539-563.
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Anindita Roy Bannya, Hugh T. J. Bainbridge & Suzanne Chan‐Serafin. (2022) HR practices and work relationships: A 20 year review of relational HRM research. Human Resource Management 62:4, pages 391-412.
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Nhung Thi Hong Nguyen. (2022) Are Millennials Different? A Time-Lag Study of Federal Millennial and Generation X Employees’ Affective Commitment. Public Personnel Management 52:2, pages 143-169.
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Michael K. Dzordzormenyoh. (2023) Predictors of citizens' trust in public leadership in Ghana: a comparison between the president, MPs and MMDCEs. International Journal of Public Leadership.
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Valérie Neveu. (2023) Des salariés confiants dans les dirigeants de leur entreprise ? Une analyse des effets médiateurs dans la relation entre justice et confiance dans les dirigeants. Revue de gestion des ressources humaines N° 127:1, pages 20-34.
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Maayan Davidovitz & Nissim Cohen. (2021) Alone in the campaign: Distrust in regulators and the coping of front‐line workers. Regulation & Governance 16:4, pages 1005-1021.
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Nissim Cohen. (2021) An Exploratory Examination of the Relationship Between Trust and Street-Level Bureaucrats’ Willingness to Risk Their Lives for Others. The American Review of Public Administration 52:3, pages 221-234.
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Kaixin Zhang & Zilong Cui. (2022) The Impact of Leader Proactivity on Follower Proactivity: A Chain Mediation Model. Frontiers in Psychology 13.
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Hongxiang Feng, Manel Grifoll, Zhongzhen Yang & Pengjun Zheng. (2021) Latest challenges to ports in public-private partnership: Case of Dandong Port (China)'s bankruptcy. Transport Policy 110, pages 293-305.
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Xiao Chen, Jian Peng, Xue Lei & Yanchun Zou. (2019) Leave or stay with a lonely leader? An investigation into whether, why, and when leader workplace loneliness increases team turnover intentions. Asian Business & Management 20:2, pages 280-303.
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Myeong Chul Ko. (2019) An Examination of the Links Between Organizational Social Capital and Employee Well-Being: Focusing on the Mediating Role of Quality of Work Life. Review of Public Personnel Administration 41:1, pages 163-193.
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Jurgen Willems. (2020) Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt. Public Administration 98:4, pages 807-823.
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Alvaro Lleo, Elisabeth Viles, Daniel Jurburg & Javier Santos. (2020) Key middle manager trustworthy behaviours that enhance operator participation in continuous improvement systems. International Journal of Quality and Service Sciences 12:3, pages 229-245.
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Wendi L Benson, Tahira M Probst, Lixin Jiang, Kristine J Olson & Maja Graso. (2017) Insecurity in the Ivory Tower: Direct and indirect effects of pay stagnation and job insecurity on faculty performance. Economic and Industrial Democracy 41:3, pages 693-708.
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Nicolas W Jager, Jens Newig, Edward Challies & Elisa Kochskämper. (2020) Pathways to Implementation: Evidence on How Participation in Environmental Governance Impacts on Environmental Outcomes. Journal of Public Administration Research and Theory 30:3, pages 383-399.
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Patturaja Selvaraj & Jerome Joseph. (2020) Employee voice implications for innovation in a deliberative environment context of Indian organizations. Personnel Review 49:7, pages 1343-1361.
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Mehmet Saim Aşçı. 2020. Strategic Outlook for Innovative Work Behaviours. Strategic Outlook for Innovative Work Behaviours 253 273 .
Nicole CvenkelNicole Cvenkel. 2019. Workers’ Voice, HRM Practice, and Leadership in the Public Sector. Workers’ Voice, HRM Practice, and Leadership in the Public Sector 24 39 .
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Nicole CvenkelNicole Cvenkel. 2019. Workers’ Voice, HRM Practice, and Leadership in the Public Sector. Workers’ Voice, HRM Practice, and Leadership in the Public Sector 203 246 .
Lixin Jiang & Tahira M Probst. (2016) The moderating effect of trust in management on consequences of job insecurity. Economic and Industrial Democracy 40:2, pages 409-433.
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Heather Getha-Taylor, Misty J. Grayer, Robin J. Kempf & Rosemary O’Leary. (2018) Collaborating in the Absence of Trust? What Collaborative Governance Theory and Practice Can Learn From the Literatures of Conflict Resolution, Psychology, and Law. The American Review of Public Administration 49:1, pages 51-64.
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Nicole Renee Cvenkel. 2018. Stakeholders, Governance and Responsibility. Stakeholders, Governance and Responsibility 71 90 .
Saddam Hussain, Muhammad Shujahat, Muhammad Imran Malik, Sadia Iqbal & Faisal Nawaz Mir. (2017) Contradictory results on the mediating roles of two dimensions of trust between transformational leadership and employee outcomes. Journal of Organizational Effectiveness: People and Performance 5:1, pages 39-63.
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Marek Bugdol. 2018. Managing Public Trust. Managing Public Trust 73 97 .
Park, Sung-Min, Chae-Bogk Kim & 장지상. (2017) A Study on the Factors Influencing Acceptability of Nuclear Power Plant: Focused on Uljin area. Dispute Resolution Studies Review 15:3, pages 5-43.
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Louise Tourigny, Jian Han & Vishwanath V. Baba. (2017) Does gender matter?. Gender in Management: An International Journal 32:8, pages 554-577.
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Reginald G. Ugaddan & Sung Min Park. (2017) Quality of leadership and public service motivation. International Journal of Public Sector Management 30:3, pages 270-285.
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Alaeldeen Al Adresi & Mohd Ridzuan Darun. (2017) Investigating mediating effect of perceived organizational support between SHRM practices and employee trust. International Journal of Engineering Business Management 9, pages 184797901770113.
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Maryse C. Kok, Ireen Namakhoma, Lot Nyirenda, Kingsley Chikaphupha, Jacqueline E. W. Broerse, Marjolein Dieleman, Miriam Taegtmeyer & Sally Theobald. (2016) Health surveillance assistants as intermediates between the community and health sector in Malawi: exploring how relationships influence performance. BMC Health Services Research 16:1.
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Alison Legood, Geoff Thomas & Claudia Sacramento. (2016) Leader trustworthy behavior and organizational trust: the role of the immediate manager for cultivating trust. Journal of Applied Social Psychology 46:12, pages 673-686.
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Hakan Erkutlu & Jamel Chafra. (2016) Value congruence and commitment to change in healthcare organizations. Journal of Advances in Management Research 13:3, pages 316-333.
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Chester Kam, Alexandre J. S. Morin, John P. Meyer & Laryssa Topolnytsky. (2016) Are Commitment Profiles Stable and Predictable? A Latent Transition Analysis. Journal of Management 42:6, pages 1462-1490.
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Joseph Boateng & Raymond W. CoxIIIIII. (2016) Exploring the Trust Question in the Midst of Public Management Reforms. Public Personnel Management 45:3, pages 239-263.
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Usman Aslam, Muhammad Ilyas, Muhammad Kashif Imran & Ubaid- Ur- Rahman. (2016) Detrimental effects of cynicism on organizational change. Journal of Organizational Change Management 29:4, pages 580-598.
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Joshua Chang, Grant O’Neill & Antonio Travaglione. (2016) Demographic influences on employee trust towards managers. International Journal of Organizational Analysis 24:2, pages 246-260.
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Dickson R O Okello & Lucy Gilson. (2015) Exploring the influence of trust relationships on motivation in the health sector: a systematic review. Human Resources for Health 13:1.
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Tomas G. Thundiyil, Dan S. Chiaburu, In-Sue Oh, George C. Banks & Ann C. Peng. (2015) Cynical About Change? A Preliminary Meta-Analysis and Future Research Agenda. The Journal of Applied Behavioral Science 51:4, pages 429-450.
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CHUNG-AN CHEN, CHIH-WEI HSIEH & DON-YUN CHEN. (2014) FOSTERING PUBLIC SERVICE MOTIVATION THROUGH WORKPLACE TRUST: EVIDENCE FROM PUBLIC MANAGERS IN TAIWAN. Public Administration 92:4, pages 954-973.
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Benjamin E. Baran, Linda Rhoades Shanock & Lindsay R. Miller. (2011) Advancing Organizational Support Theory into the Twenty-First Century World of Work. Journal of Business and Psychology 27:2, pages 123-147.
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Guy Paré & Michel Tremblay. (2016) The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals' Turnover Intentions. Group & Organization Management 32:3, pages 326-357.
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