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The International Journal of Human Resource Management Volume 14, 2003 - Issue 1
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Original Articles

Affectual trust in the workplace

Louise Young School of Marketing, University of Technology, PO Box 123, Broadway, NSW, 2007, Australia (tel: +61 2 9514 3538; fax: +61 2 9514 3535; e-mail: [email protected])
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Kerry Daniel School of Marketing, University of Technology, Sydney
Pages 139-155 | Published online: 24 Jun 2010

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Mosad Zineldin & Anders Hytter. (2012) Leaders' negative emotions and leadership styles influencing subordinates' well-being. The International Journal of Human Resource Management 23:4, pages 748-758.
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Tom Redman, Graham Dietz, Ed Snape & Wieke van der Borg. (2011) Multiple constituencies of trust: a study of the Oman military. The International Journal of Human Resource Management 22:11, pages 2384-2402.
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Frédérique Six & Denise Skinner. (2010) Managing trust and trouble in interpersonal work relationships: evidence from two Dutch organizations. The International Journal of Human Resource Management 21:1, pages 109-124.
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Huo-Tsan Chang & Nai-Wen Chi. (2007) Human resource managers' role consistency and HR performance indicators: the moderating effect of interpersonal trust in Taiwan. The International Journal of Human Resource Management 18:4, pages 665-683.
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Eric T K Lim, Shan Ling Pan & Chee Wee Tan. (2005) Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies. European Journal of Information Systems 14:2, pages 135-149.
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Articles from other publishers (48)

Jason A. Hubbart. (2023) Organizational Change: The Challenge of Change Aversion. Administrative Sciences 13:7, pages 162.
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Jui-Chieh Huang. (2022) Does benevolent leadership consistently lead to employees' voluntary behaviors?. Leadership & Organization Development Journal 43:8, pages 1234-1251.
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Dagmara Lewicka. (2022) Building and rebuilding trust in higher education institutions (HEIs). Student's perspective. Journal of Organizational Change Management 35:6, pages 887-915.
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Hayley Walker. (2022) What Drives Trust in Chairs of Multilateral Negotiations? Rational, Relational, Reputational, and Emergent Trust: A Multidimensional Model. Journal of Global Security Studies 7:3.
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Minseo Baek, Matthew Bidwell & JR Keller. (2022) My Manager Moved! Manager Mobility and Subordinates’ Career Outcomes. Organization Science 33:5, pages 1861-1888.
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Manoj K. SharmaPoonam Sharma. (2021) Exploring the Link of Psycho-social Factors and Job Environment Taking Mutual Trust as Mediator. Management and Labour Studies 46:4, pages 363-378.
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Hayley Walker & Katja Biedenkopf. (2020) Why Do Only Some Chairs Act as Successful Mediators? Trust in Chairs of Global Climate Negotiations. International Studies Quarterly 64:2, pages 440-452.
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Yu-Kyung KIM. (2019) The Effects of Attractiveness of Service Employee’s on Interpersonal Trust, Satisfaction and Loyalty. Journal of Industrial Distribution & Business 10:10, pages 23-34.
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Sung-Byung Yang, Kyungmin Lee, Hanna Lee & Chulmo Koo. (2019) In Airbnb we trust: Understanding consumers’ trust-attachment building mechanisms in the sharing economy. International Journal of Hospitality Management 83, pages 198-209.
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Drew Franklin & Roger Marshall. (2019) Adding co-creation as an antecedent condition leading to trust in business-to-business relationships. Industrial Marketing Management 77, pages 170-181.
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Rebecca Grossman & Jennifer Feitosa. (2018) Team trust over time: Modeling reciprocal and contextual influences in action teams. Human Resource Management Review 28:4, pages 395-410.
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Piotr Gaczek, Grzegorz Leszczynski & Marek Zielinski. (2018) Do sales people trust new customers because of who they are?. IMP Journal 12:3, pages 498-518.
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Jenni Jones. (2018) How can leaders and managers in the Police support the learning of others and at the same time, support their own?. International Journal of Emergency Services 7:3, pages 228-247.
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Eveline Maria van Zeeland-van der Holst & Jörg Henseler. (2018) Thinking outside the box: a neuroscientific perspective on trust in B2B relationships. IMP Journal 12:1, pages 75-110.
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Anna SuttonAnna Sutton. 2018. People, Management and Organizations. People, Management and Organizations 72 94 .
Louise Young & Kristin B. Munksgaard. 2018. Collaborative Research Design. Collaborative Research Design 251 284 .
Rakesh Kumar Agrawal. (2017) Do ethical climates impact trust in management? A study in Indian context. International Journal of Organizational Analysis 25:5, pages 804-824.
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Winie Evers, Sana Marroun & Louise Young. (2017) A pluralistic, longitudinal method: Using participatory workshops, interviews and lexicographic analysis to investigate relational evolution. Industrial Marketing Management 61, pages 182-193.
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Joshua Chang, Grant O’Neill & Antonio Travaglione. (2016) Demographic influences on employee trust towards managers. International Journal of Organizational Analysis 24:2, pages 246-260.
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Ann-Marie Nienaber, Philipp Daniel Romeike, Rosalind Searle & Gerhard Schewe. (2015) A qualitative meta-analysis of trust in supervisor-subordinate relationships. Journal of Managerial Psychology 30:5, pages 507-534.
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Thomas W.H. Ng. (2015) The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior 88, pages 154-163.
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Aditya Simha & Agata Stachowicz-Stanusch. (2015) The effects of ethical climates on trust in supervisor and trust in organization in a Polish context. Management Decision 53:1, pages 24-39.
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David Dowell, Mark Morrison & Troy Heffernan. (2015) The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships. Industrial Marketing Management 44, pages 119-130.
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Raminta Pučėtaitė. (2014) Stimulating Organizational Innovativeness through Ethical Leadership Practices: The Mediating Role of Organizational Trust. Procedia - Social and Behavioral Sciences 156, pages 231-235.
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Nizar Mansour, Chiraz Saidani, Malek Saihi & Samia Laaroussi. (2014) Réseaux sociaux au travail, confiance interpersonnelle et comportement de partage des connaissances. Relations industrielles 69:2, pages 316-343.
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Ali Rezaeian, Maryam Tehrani & Nyma Lotfi Foroushani. (2013) A trust‐based study of CS influence on OCB in Iranian Water Resources Management Company. Journal of Communication Management 17:3, pages 216-238.
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Roy K. Smollan. (2013) Trust in change managers: the role of affect. Journal of Organizational Change Management 26:4, pages 725-747.
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jungi park, 장준범 & 박용기. (2012) 서비스 제공자의 전문성과 고객의 사회성이 지속적 사용의도에 미치는 영향 - IT서비스를 중심으로 -. Journal of Korea Service Management Society 13:5, pages 203-220.
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Rosalind H. Searle & Graham Dietz. (2012) Editorial: Trust and HRM : Current insights and future directions . Human Resource Management Journal 22:4, pages 333-342.
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Jo Angouri. (2012) Managing disagreement in problem solving meeting talk. Journal of Pragmatics 44:12, pages 1565-1579.
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Jungwoo Lee, Yongki Park & Junbeom Jang. 2012. Contemporary Research on E-business Technology and Strategy. Contemporary Research on E-business Technology and Strategy 135 146 .
Mari Huhtala, Taru Feldt, Anna-Maija Lämsä, Saija Mauno & Ulla Kinnunen. (2011) Does the Ethical Culture of Organisations Promote Managers’ Occupational Well-Being? Investigating Indirect Links via Ethical Strain. Journal of Business Ethics 101:2, pages 231-247.
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Patricia Beatty, Ian Reay, Scott Dick & James Miller. (2011) Consumer trust in e-commerce web sites. ACM Computing Surveys 43:3, pages 1-46.
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Tomaž Čater & Barbara Čater. (2010) Product and relationship quality influence on customer commitment and loyalty in B2B manufacturing relationships. Industrial Marketing Management 39:8, pages 1321-1333.
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Deborah F. Spake & Carol M. Megehee. (2010) Consumer sociability and service provider expertise influence on service relationship success. Journal of Services Marketing 24:4, pages 314-324.
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Raminta Pučėtaitė, Anna‐Maija Lämsä & Aurelija Novelskaitė. (2010) Building organizational trust in a low‐trust societal context. Baltic Journal of Management 5:2, pages 197-217.
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Hemant C. Trivedi, Rajnikant Patel & Sunita Guru. (2010) Managerial Trust and Organizational Behavior. Management and Labour Studies 35:2, pages 149-167.
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Jixia Yang & Kevin W. Mossholder. (2010) Examining the effects of trust in leaders: A bases-and-foci approach. The Leadership Quarterly 21:1, pages 50-63.
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Ning Li & Jin Yan. (2009) The effects of trust climate on individual performance. Frontiers of Business Research in China 3:1, pages 27-49.
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Raminta Pučėtaitė & Anna-Maija Lämsä. (2008) Developing Organizational Trust Through Advancement of Employees’ Work Ethic in a Post-Socialist Context. Journal of Business Ethics 82:2, pages 325-337.
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Sara Denize & Louise Young. (2007) Concerning trust and information. Industrial Marketing Management 36:7, pages 968-982.
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HAO ZHAO, SANDY J. WAYNE, BRIAN C. GLIBKOWSKI & JESUS BRAVO. (2007) THE IMPACT OF PSYCHOLOGICAL CONTRACT BREACH ON WORK-RELATED OUTCOMES: A META-ANALYSIS. Personnel Psychology 60:3, pages 647-680.
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Judy Pate, Phillip Beaumont & Sandra Stewart. (2007) Trust in senior management in the public sector. Employee Relations 29:5, pages 458-468.
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Geraldine Robbins. (2007) OBSTACLES TO IMPLEMENTATION OF NEW PUBLIC MANAGEMENT IN AN IRISH HOSPITAL. Financial Accountability & Management 23:1, pages 55-71.
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Louise Young. (2006) Trust: looking forward and back. Journal of Business & Industrial Marketing 21:7, pages 439-445.
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Anna-Maija Lamsa & Raminta Pucetaite. (2006) Development of organizational trust among employees from a contextual perspective. Business Ethics: A European Review 15:2, pages 130-141.
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Richard Mcbain. (2017) Human Resources Management. Henley Manager Update 14:3, pages 24-34.
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Jasmijn C. Bol, Katlijn Haesebrouck & Serena Loftus. (2021) Intra-Firm Trust Transfers: The Contagious Impact of Managers’ Perceptions of Organizational Trust on Their Subordinates. SSRN Electronic Journal.
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