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Original Articles

Distancing flexibility in the hotel industry: the role of employment agencies as labour suppliers

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Pages 132-152 | Published online: 14 Feb 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Verna Alcalde González, Ana Gálvez Mozo & Alan Valenzuela Bustos. (2023) Cleaning guest rooms as care work? Politicization of hotel housekeeping in the Las Kellys movement. Journal of Gender Studies 0:0, pages 1-12.
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Verna Alcalde-González, Ana Gálvez-Mozo & Alan Valenzuela-Bustos. (2022) Diffusion of intersectionality across contemporary Spanish activism: the case of Las Kellys. Social Movement Studies 0:0, pages 1-17.
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Xihao Yang, John Round & Jigang Bao. (2022) Coping with precarity in the tourism performing arts industry: a case study of China’s Wa entertainers. Journal of Sustainable Tourism 30:8, pages 1937-1955.
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Dimitri Ioannides & Kristina Zampoukos. (2018) Tourism's labour geographies: Bringing tourism into work and work into tourism. Tourism Geographies 20:1, pages 1-10.
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Kristina Zampoukos. (2018) Hospitality workers and the relational spaces of labor (im)mobility. Tourism Geographies 20:1, pages 49-66.
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Gabriella Alberti & Sonila Danaj. (2017) Posting and agency work in British construction and hospitality: the role of regulation in differentiating the experiences of migrants. The International Journal of Human Resource Management 28:21, pages 3065-3088.
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MichaelC. G. Davidson & Ying Wang. (2011) Sustainable Labor Practices? Hotel Human Resource Managers Views on Turnover and Skill Shortages. Journal of Human Resources in Hospitality & Tourism 10:3, pages 235-253.
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Anita Zi-Chun Chu & Regina Ju-Chun Chu. (2011) The intranet's role in newcomer socialization in the hotel industry in Taiwan – technology acceptance model analysis. The International Journal of Human Resource Management 22:5, pages 1163-1179.
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Ebrahim Soltani, Pei-Chun Lai, Paul Phillips & Ying-Ying Liao. (2009) The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience. The Service Industries Journal 29:10, pages 1317-1339.
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Articles from other publishers (23)

Aarti Singh, Sushil & Haresh Kumar Sharma. (2023) Total Interpretive Structural Modeling-Polarity (TISM-P) to analyze the impact of energy on the sustainability performance of hotels: a case study. Environment, Development and Sustainability.
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Jayanti JayantiJayanti Jayanti. 2023. Hotel Housekeeping Management. Hotel Housekeeping Management.
Chris F Wright, Angela Knox & Andreea Constantin. (2019) Using or abusing? Scrutinising employer demand for temporary sponsored skilled migrants in the Australian hospitality industry. Economic and Industrial Democracy 42:4, pages 937-959.
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Verna Alcalde-González, Ana Gálvez Mozo & Alan Valenzuela Bustos. (2021) No clean rooms, no hotel business: Subversion tactics in Las Kellys’ struggle for dignity in hotel housekeeping. Annals of Tourism Research 91, pages 103315.
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Kristina Zampoukos. (2021) The hospitable body at work—A research agenda. Gender, Work & Organization 28:5, pages 1726-1740.
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Orestis Papadopoulos, Marti Lopez‐Andreu & Mandi Jamalian. (2021) Violation and lack of awareness of employment rights in the United Kingdom's hotel industry: Isolation, fragmentation and barriers to labour enforcement. Industrial Relations Journal 52:4, pages 315-330.
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Samina Quratulain & Mohd Ahmad Al-Hawari. (2021) Interactive effects of supervisor support, diversity climate, and employee cynicism on work adjustment and performance. International Journal of Hospitality Management 93, pages 102803.
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Orestis Papadopoulos & Dave Lyddon. (2020) Deregulation and institutional conversion in the Greek hotel industry: an employment relations model in transition. Industrial Relations Journal 51:1-2, pages 92-109.
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Caitlin Jaworski, Swathi Ravichandran, Aryn C. Karpinski & Shweta Singh. (2018) The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment. International Journal of Hospitality Management 74, pages 1-12.
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Eugenia Markova, Paraskevopoulou Anna, Allan M Williams & Gareth Shaw. (2013) Migrant workers in small London hotels: Employment, recruitment and distribution. European Urban and Regional Studies 23:3, pages 406-421.
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Giovanni O. Serafini & Leslie T. Szamosi. (2015) Five star hotels of a Multinational Enterprise in countries of the transitional periphery: A case study in human resources management. International Business Review 24:6, pages 972-983.
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Jon Horgen Friberg & Hedda Haakestad. (2015) Arbeidsmigrasjon, makt og styringsideologier: Norsk byggenæring i en brytningstid. Søkelys på arbeidslivet 32:3, pages 182-205.
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Gabriella Alberti. (2014) Mobility strategies, ‘mobility differentials’ and ‘transnational exit’: the experiences of precarious migrants in London’s hospitality jobs. Work, Employment and Society 28:6, pages 865-881.
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Suwastika Naidu & Anand Chand. (2014) A comparative analysis of best human resource management practices in the hotel sector of Samoa and Tonga. Personnel Review 43:5, pages 798-815.
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Angela Knox. (2023) Human resource management (HRM) in temporary work agencies: Evidence from the hospitality industry. The Economic and Labour Relations Review 25:1, pages 81-98.
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Jessica Dubé & Sylvie Gravel. (2014) Les pratiques préventives auprès des travailleurs d’agences de location de personnel temporaire ou permanent : comparaison entre les travailleurs immigrants et non immigrantsPreventive practices for workers from personnel placement agencies in permanent or temporary positions : comparison between immigrant and non-immigrant workersPrácticas preventivas para los trabajadores de agencias contratación de mano de obra temporal o permanente : comparación entre el inmigrante y no inmigrante. Perspectives interdisciplinaires sur le travail et la santé:16-2.
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Marie-Anne Sanon. (2013) Hotel housekeeping work influences on hypertension management. American Journal of Industrial Medicine 56:12, pages 1402-1413.
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Li-Cheng Chen & Chin-Yao Tseng. (2012) Benefits of Cross-Functional Training: Three Departments of Hotel Line Supervisors in Taiwan. Journal of Hospitality and Tourism Management 19:1, pages 115-122.
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William G. Feighery. 2013. Cultural and Social Diversity and the Transition from Education to Work. Cultural and Social Diversity and the Transition from Education to Work 55 86 .
William C. Terry. (2011) Geographic limits to global labor market flexibility: The human resources paradox of the cruise industry. Geoforum 42:6, pages 660-670.
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E. Soltani & A. Wilkinson. (2010) What is happening to flexible workers in the supply chain partnerships between hotel housekeeping departments and their partner employment agencies?. International Journal of Hospitality Management 29:1, pages 108-119.
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Grant Cairncross & Stephen Kelly. (2015) Human resource development and ‘casualisation’ in hotels and resorts in Eastern Australia: Getting the best to the customer?. Journal of Management & Organization 14:4, pages 367-385.
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Grant Cairncross & Stephen Kelly. (2015) Human resource development and ‘casualisation’ in hotels and resorts in Eastern Australia: Getting the best to the customer?. Journal of Management & Organization 14:4, pages 367-385.
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