Citations (44)
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Alejandro Bello–Pintado, Iñaki Heras–Saizarbitoria & Javier Merino–Díaz-de-Cerio. (2020) Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective. Total Quality Management & Business Excellence 31:13-14, pages 1427-1441.
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Dongjun Rew, Judy A. Siguaw & Xiaojing Sheng. (2020) Service Productivity, Satisfaction, and the Impact on Service Firm Performance. Services Marketing Quarterly 41:4, pages 344-357.
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Murat Kalfa & A. Azmi Yetim. (2020) Organizational self-assessment based on common assessment framework to improve the organizational quality in public administration. Total Quality Management & Business Excellence 31:11-12, pages 1307-1324.
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Jongsoon Jin. (2018) The role of assessment centers in job satisfaction and organizational commitment: a case of the Korean government. The International Journal of Human Resource Management 29:9, pages 1588-1608.
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Sabahattin Tekingündüz, Mehmet Top, Dilaver Tengilimoğlu & Erdem Karabulut. (2017) Effect of organisational trust, job satisfaction, individual variables on the organisational commitment in healthcare services. Total Quality Management & Business Excellence 28:5-6, pages 522-541.
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Mehmet Top, Mesut Akdere & Menderes Tarcan. (2015) Examining transformational leadership, job satisfaction, organizational commitment and organizational trust in Turkish hospitals: public servants versus private sector employees. The International Journal of Human Resource Management 26:9, pages 1259-1282.
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Mahour Mellat-Parast. (2014) Linking quality citizenship to process design: a quality management perspective. International Journal of Production Research 52:18, pages 5484-5501.
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Mahour Mellat-Parast. (2013) Quality citizenship, employee involvement, and operational performance: an empirical investigation. International Journal of Production Research 51:10, pages 2805-2820.
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Articles from other publishers (36)
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Geetha Jose, Nimmi P.M. & Vijay Kuriakose. (2022) HRM practices and employee engagement: role of personal resources- a study among nurses. International Journal of Productivity and Performance Management.
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Kassia Tonheiro Rodrigues, Carolina Lino Martins, João Batista Sarmento dos Santos Neto, Diego Rorato Fogaça & Sandra Rolim Ensslin. (2022) Decision-Making Model to Assess the Organizational Climate in Healthcare Organizations. International Journal of Decision Support System Technology 14:1, pages 1-19.
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Markus Gmür. 2022. Ideengeschichte der BWL II. Ideengeschichte der BWL II
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Sakunthala Durairatnam, Siong Choy Chong, Mazuki Jusoh & Isuri Roche Dharmaratne. (2020) Does people-related total quality management “work” for people? An empirical study of the Sri Lankan apparel industry. The TQM Journal 33:6, pages 1183-1200.
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Inge Bleijenbergh, Jorrit van Mierlo & Tanya Bondarouk. (2021) Closing the gap between scholarly knowledge and practice: Guidelines for HRM action research. Human Resource Management Review 31:2, pages 100764.
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Ahmed Alsawafi, Fred Lemke & Ying Yang. (2021) The impacts of internal quality management relations on the triple bottom line: A dynamic capability perspective. International Journal of Production Economics 232, pages 107927.
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Mesut Akdere & Toby Egan. (2020) Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly 31:4, pages 393-421.
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Mohammed A. Karem, Yazen N. Mahmood, Alaa S. Jameel & Abd Rahman Ahmad. (2019) THE EFFECT OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON NURSES’ PERFORMANCE. Humanities & Social Sciences Reviews 7:6, pages 332-339.
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Riccardo Peccei & Karina Van De Voorde. (2019) Human resource management–well‐being–performance research revisited: Past, present, and future. Human Resource Management Journal 29:4, pages 539-563.
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Jason Miller & Mahour Mellat Parast. (2019) Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. IEEE Transactions on Engineering Management 66:3, pages 337-353.
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Ahmed Alsawafi, Fred Lemke & Ying Yang. (2019) The Role of Internal Quality Relations in Driving Sustainability Performance. Procedia Manufacturing 39, pages 675-684.
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Clint Chadwick & Pingshu Li. (2018) HR systems, HR departments, and perceived establishment labor productivity. Human Resource Management 57:6, pages 1415-1428.
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Lan Wang & Rick Cotton. (2018)
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Luigi Stirpe & Celia Zárraga-Oberty. (2017) Are High-Performance Work Systems always a valuable retention tool? The roles of workforce feminization and flexible work arrangements. European Management Journal 35:1, pages 128-136.
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Alfonso Martínez-Moreno & Arturo Díaz Suárez. (2016) Level of quality management in the Municipal Sports Services, contrast trough EFQM Excellence Model. SpringerPlus 5:1.
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Gholamhossein Mehralian, Jamal A. Nazari, Leila Zarei & Hamid Reza Rasekh. (2016) The effects of corporate social responsibility on organizational performance in the Iranian pharmaceutical industry: The mediating role of TQM. Journal of Cleaner Production 135, pages 689-698.
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Russo Silvia Dello & Daria Angelozzi. (2016) La gestione strategica delle Risorse Umane: implicazioni per il management sanitario da una rassegna sistematica della letteratura. MECOSAN:97, pages 41-69.
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Erika Lourdes González Rosas, Andrés Carrión García & Daniel Palacios Marqués. (2015) El liderazgo por competencias y el EFQM. Investigación Administrativa 44-2, pages 1-25.
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Erika Lourdes González Rosas, Andrés Carrión García & Daniel Palacios Marqués. (2015) El liderazgo por competencias y el EFQM. Investigación Administrativa 44-2, pages 1-25.
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Ana Shetach & Ohad Marcus. (2015) Citizenship-behavior, cooperation and job satisfaction of medical and nursing teams in an Israeli hospital. Team Performance Management: An International Journal 21:3/4, pages 181-198.
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Mahour Mellat-Parast. (2015) A longitudinal assessment of the linkages among the Baldrige criteria using independent reviewers’ scores. International Journal of Production Economics 164, pages 24-34.
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Ana Shetach & Ohad Marcus. (2015) The critical managerial capabilities of medical and nursing managers in an Israeli hospital. Evidence-based HRM: a Global Forum for Empirical Scholarship 3:1, pages 81-102.
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Muhammad Shahnawaz Adil. (2014) Strategic Human Resource Management Practices and Competitive Priorities of the Manufacturing Performance in Karachi. Global Journal of Flexible Systems Management 16:1, pages 37-61.
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Huynh Trung Luong & Zin Maung Maung Phyo Htet. 2015. Toward Sustainable Operations of Supply Chain and Logistics Systems. Toward Sustainable Operations of Supply Chain and Logistics Systems
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Glenn M. McEvoy & Paul F. Buller. (2013) Human resource management practices in mid‐sized enterprises. American Journal of Business 28:1, pages 86-105.
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Karina Van De Voorde, Jaap Paauwe & Marc Van Veldhoven. (2011) Employee Well‐being and the HRM–Organizational Performance Relationship: A Review of Quantitative Studies. International Journal of Management Reviews 14:4, pages 391-407.
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Celeste P.M. Wilderom, Peter T. van den Berg & Uco J. Wiersma. (2012) A longitudinal study of the effects of charismatic leadership and organizational culture on objective and perceived corporate performance. The Leadership Quarterly 23:5, pages 835-848.
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Mahour Mellat Parast & Stephanie G. Adams. (2012) Corporate social responsibility, benchmarking, and organizational performance in the petroleum industry: A quality management perspective. International Journal of Production Economics 139:2, pages 447-458.
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Lilian M. de Menezes. (2012) Job satisfaction and quality management: an empirical analysis. International Journal of Operations & Production Management 32:3, pages 308-328.
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Torsten J. Gerpott & Mathias Paukert. (2011) Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse. German Journal of Human Resource Management: Zeitschrift für Personalforschung 25:1, pages 28-54.
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Alan Maltz & Haoyu Gao. (2014) Metlife Integration Project A Case Study. SSRN Electronic Journal.
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