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The International Journal of Human Resource Management Volume 27, 2016 - Issue 5
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Original Articles

Positive psychological capital and emotional labor in Korea: the job demands-resources approach

Won-Moo HurSchool of Business Administration, Pukyong National University, Busan, South KoreaView further author information
,
Seung-Yoon RheeSchool of Business Administration, Hongik University, Seoul, South KoreaCorrespondence[email protected]
View further author information
&
Kwang-Ho AhnSchool of Business Administration, Inha University, Incheon, South KoreaView further author information
Pages 477-500 | Published online: 13 Mar 2015

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João Viseu, Stefanie Guerreiro, Saúl Neves de Jesus & Patrícia Pinto. (2023) Effect of psychosocial safety climate and organizational justice on affective commitment: A study in the Algarve hotel sector during the COVID-19 pandemic. Journal of Human Resources in Hospitality & Tourism 22:2, pages 320-345.
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Randall S. Davis & Edmund C. Stazyk. (2022) Ambiguity, appraisal, and affect: examining the connections between goal perceptions, emotional labour, and exhaustion. Public Management Review 24:10, pages 1499-1520.
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Xiaojun Lu & Mary E. Guy. (2019) Emotional Labor, Performance Goal Orientation, and Burnout from the Perspective of Conservation of Resources: A United States/China Comparison. Public Performance & Management Review 42:3, pages 685-706.
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Rasim Tosten & Mustafa Toprak. (2017) Positive psychological capital and emotional labor: A study in educational organizations. Cogent Education 4:1.
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Randall S. Davis, Edmund C. Stazyk, Erika D. Kline & Adam C. Green. (2022) Experience, Emotion, and Exhaustion: How Unionization Influences Emotional Labor. Review of Public Personnel Administration 43:2, pages 336-358.
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Phong Dong Nguyen, Nguyen Phong Nguyen, Lam D. Nguyen & Thu Ha Le. (2022) The role of organizational justice and job satisfaction in mitigating turnover intention of emotionally exhausted employees: evidence from Vietnam. Evidence-based HRM: a Global Forum for Empirical Scholarship 11:2, pages 215-232.
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Youjuan Hong, Meicha Qiu, Liting Liu, Fajie Huang, Kaixuan Wang & Rongmao Lin. (2023) Surface acting, emotional exhaustion, career calling and turnover intention among student nurses: A cross-sectional study. Nurse Education in Practice 69, pages 103641.
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Hyewon Park & Won-Moo Hur. (2023) Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator. Journal of Retailing and Consumer Services 72, pages 103268.
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Jaeyoung Lim & Kuk-Kyoung Moon. (2023) Exploring the Effect of Emotional Labor on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from Korean Firefighters. International Journal of Environmental Research and Public Health 20:5, pages 4379.
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Pengfei Cheng, Zhuangzi Liu & Linfei Zhou. (2023) Transformational Leadership and Emotional Labor: The Mediation Effects of Psychological Empowerment. International Journal of Environmental Research and Public Health 20:2, pages 1030.
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Yao Hong, Jian-Hao Huang & Jiping Zhang. (2022) Relationship Between Emotional Labor and Mental Health in Preschool Teachers: Mediation of Psychological Capital. Frontiers in Psychology 13.
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Rajat Gera, Shilpa Arora & Sahil Malik. 2022. Research Anthology on Human Resource Practices for the Modern Workforce. Research Anthology on Human Resource Practices for the Modern Workforce 73 92 .
Lixia Yao & Jie Gao. (2021) Examining Emotional Labor in COVID-19 through the Lens of Self-Efficacy. Sustainability 13:24, pages 13674.
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