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Articles

The management of volunteers – what can human resources do? A review and research agenda

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Nikos Bozionelos, Sumona Mukhuty, Konstantinos C. Kostopoulos, Georgios Bozionelos & John Blenkinsopp. (2023) Civilian volunteers in United Nations hot spots: what makes them intend to apply for yet another mission?. The International Journal of Human Resource Management 34:12, pages 2516-2545.
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Kiera Dempsey-Brench & Amanda Shantz. (2023) When give-back turns to blowback: Employee responses to learning from skills-based volunteering. The International Journal of Human Resource Management 34:8, pages 1500-1529.
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Laura A. Reese, Jacquelyn Jacobs & Tessa Grebey. (2023) Factors Contributing to the Satisfaction of Animal Shelter Volunteers: The Importance of Voice. Journal of Applied Animal Welfare Science 26:2, pages 132-146.
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Laura A. Reese, Joshua Vertalka & Jacquelyn Jacobs. (2023) Modeling Animal Shelter Volunteer Satisfaction: The Importance of Internal Policies. Journal of Applied Animal Welfare Science 0:0, pages 1-23.
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Jie He, Xiaomei Cai, Guiqing Li, Xiaodan Zou & Alastair M. Morrison. (2022) Volunteering and pro-environmental behavior: the relationships of meaningfulness and emotions in protected areas. Journal of Sustainable Tourism 0:0, pages 1-18.
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Doyeon Won, Weisheng Chiu, Cindy Lee, Hyejin Bang & Lei Chen. (2022) Mandatory volunteerism: the role of perceived organizational support in perceived benefits and costs, and volunteer outcomes. Managing Sport and Leisure 0:0, pages 1-18.
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Tania L. Hernandez Ortiz, Mark A. Hager & Jeffrey L. Brudney. (2022) What Do Nonprofits Value in Their Volunteers?. Human Service Organizations: Management, Leadership & Governance 46:1, pages 96-110.
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Kimberly Chetty & Raisuyah Bhagwan. (2021) Student volunteerism as a thread of community engagement: its salience to social work education. Social Work Education 0:0, pages 1-20.
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Rachel Hallett, Karolina Gombert & Michael Hurley. (2021) “Everyone Should Muck In”: A Qualitative Study of parkrun Volunteering and Conflicting Motivations. Journal of Nonprofit & Public Sector Marketing 33:5, pages 493-515.
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Graham Cuskelly, Liz Fredline, Eunjung Kim, Shane Barry & Pam Kappelides. (2021) Volunteer selection at a major sport event: A strategic Human Resource Management approach. Sport Management Review 24:1, pages 116-133.
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Pam Kappelides & Jennifer Spoor. (2019) Managing sport volunteers with a disability: Human resource management implications. Sport Management Review 22:5, pages 694-707.
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Articles from other publishers (69)

Liora Arnon, Michal Almog-Bar & Ram A. Cnaan. (2022) Volunteer Engageability: A Conceptual Framework. Nonprofit and Voluntary Sector Quarterly 52:6, pages 1633-1659.
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Lakshi Senevirathna, Xin Jin & Emily Ma. (2023) An examination of event Volunteer's motivation, self-efficacy and empowerment on volunteer outcomes. Journal of Hospitality and Tourism Management 57, pages 1-12.
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Bernardinus Maria Purwanto & Rokhima Rostiani. (2022) The influence of enthusiasm and personal constraints on the intention to continue volunteering in an uncertain and turbulent environment. International Review on Public and Nonprofit Marketing 20:4, pages 693-720.
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Weisheng Chiu, Hyoung‐Kil Kang & Heetae Cho. (2023) The relationship between volunteer management, satisfaction, and intention to continue volunteering in sport events: An environmental psychology perspective. Nonprofit Management and Leadership.
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Liliana Ávila & Marlene Amorim. (2021) Mechanisms adopted by social enterprises for effective volunteer-based operations. International Journal of Organizational Analysis 31:5, pages 1917-1934.
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Mehmet Ali TAŞ & Ali Murat ALPARSLAN. (2023) SİVİL TOPLUM KURULUŞLARINDA İŞİ ANLAMLI KILAN LİDERLİK MODELİ: BİR ÖLÇEK GELİŞTİRME ÇALIŞMASILEADERSHIP MODEL THAT MAKES WORK MEANINGFUL IN NON-PROFIT ORGANIZATIONS: A SCALE DEVELOPMENT STUDY. Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi.
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Eugene Abrokwah, Priti Rachayeeta, Emmanuel Affum-Osei, Gifty Yeboah, Collins Agyare & Evans Asante Boadi. (2023) Engaging in unpaid jobs out of free will: an attribution theory perspective on the effects of supervisor support attributions on volunteers' service quality. Journal of Retailing and Consumer Services 74, pages 103386.
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Jan Arvidsen, Mathilde Skov Kristensen & Evald Bundgaard Iversen. (2023) Why build mountain bike trails? An exploratory mixed-methods study of volunteer motives in Danish MTB-trail building. Journal of Outdoor Recreation and Tourism 43, pages 100671.
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Anders la Cour, Lesley Hustinx & Nina Eliasoph. (2023) Paradoxes Within the Management of Volunteers. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations 34:3, pages 442-451.
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Biju Philip, Emma‐Louise Seal & Susan Philip. (2022) Human resource development for community development: lessons from a sport‐for‐development program in rural India . Asia Pacific Journal of Human Resources 61:2, pages 442-461.
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Ioanna Karantza, Michael Chrissos Anestis & Sotirios Vlachakis. (2021) Crisis mapping in the “senses” arena narratives. International Review on Public and Nonprofit Marketing 19:4, pages 649-673.
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Elizabeth J. Burns, Suzy C. Hargreaves, Cathy Ure, Susan Hare, Margaret Coffey, Mira Hidajat, Suzanne Audrey, Frank de Vocht, Kate Ardern & Penny A. Cook. (2022) ‘A priori’ external contextual factors and relationships with process indicators: a mixed methods study of the pre-implementation phase of ‘Communities in Charge of Alcohol’. BMC Public Health 22:1.
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I. Romanova, N. Laas & E. Gurova. (2022) the article shows the results of a survey of students of the Department of Personnel Management of the State Administration (Moscow) for the organization of volunteering at the department. Respondents' answers to questions about the initiators of volunteer practices and the motivation of student volunteers are presented; the time that activists are willing to devote to volunteering; about the goals of the department and the possible benefits of the department from volunteering; about potential directions of the cathedral volunteer movement; about desired incentives for students. The results of the survey showed that a significant part of the respondents consider it important for the department to engage in volunteering and the initiative here should come from the students. As for the goals of volunteering, the most popular statements among the respondents were “the desire to benefit the society/district in which the university is located” and “the desires/interests of teachers/students”. Most of the respondents are convinced that "providing assistance in choosing a profession according to the profile of the department to potential applicants" is the main direction of volunteer activity. At the same time, most of them themselves agree to take part in volunteer projects “every six months”. For their potential volunteer activities, the respondents for the most part would prefer “an official letter of recommendation from the university/department to a potential employer, describing your merits in the volunteer project”, and participation in volunteer projects is intended to “contribute to obtaining new competencies for life and further professional activity”. The study has a practice-oriented focus. However, it does not reflect the whole variety of aspects of volunteering at the university (at the department) and its organization. Management of the Personnel and Intellectual Resources in Russia 11:3, pages 30-35.
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Srinivasan Sekar. (2021) What drives employee's involvement in corporate volunteering? Bright and dark side of consequences to organization. Benchmarking: An International Journal 29:7, pages 2258-2274.
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Queen Emwenkeke Usadolo, Yvonne Brunetto, Silvia Nelson & Patrick Gillett. (2022) Connecting the Dots: Perceived Organization Support, Motive Fulfilment, Job Satisfaction, and Affective Commitment Among Volunteers. SAGE Open 12:3, pages 215824402211161.
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Marina Sukharkova. (2022) Organizational aspects of volunteer work in social enterprises in Russia and India. Science. Culture. Society 28:2, pages 112-123.
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Myriam Michaud & Luc K. Audebrand. (2022) One governance theory to rule them all? The case for a paradoxical approach to co-operative governance. Journal of Co-operative Organization and Management 10:1, pages 100151.
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Jude Edeigba & Deepica Singh. (2022) Nonfinancial resource management: A qualitative study of retention and engagement in not-for-profit community fund management organisation. Asia Pacific Management Review 27:2, pages 80-91.
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Xiaoyan Liang, Upamali Amarakoon, Susan Bird & David Pearson. (2021) “It is hard to say ‘no’ to someone who wants to help”: An exemplary model of corporate volunteer management and its challenges. Nonprofit Management and Leadership 32:4, pages 531-553.
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Jeff Dunn, Paul Scuffham, Melissa K. Hyde, Kevin Stein, Leah Zajdlewicz, Anne Savage, Nicole Heneka, Shu-Kay Ng & Suzanne K. Chambers. (2020) Designing Organisational Management Frameworks to Empower Episodic Volunteering. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations 33:2, pages 217-228.
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Melissa Pepper, Karen Bullock & Daniel McCarthy. (2021) Exploring the Role and Contribution of Police Support Volunteers in an English Constabulary. Policing: A Journal of Policy and Practice 15:4, pages 2015-2028.
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Markus Gmür. 2022. Ideengeschichte der BWL II. Ideengeschichte der BWL II 411 445 .
Stefan T. Güntert, Theo Wehner & Harald A. MiegStefan T. Güntert, Theo Wehner & Harald A. Mieg. 2022. Organizational, Motivational, and Cultural Contexts of Volunteering. Organizational, Motivational, and Cultural Contexts of Volunteering 19 30 .
Zhenbin Ding, Hongling Yang, Jianquan Wang & Jie Xu. (2021) The Effects of Employee Volunteering on Organizational Loyalty: The Moderating Effects of Perceived Organization Support. The Effects of Employee Volunteering on Organizational Loyalty: The Moderating Effects of Perceived Organization Support.
. 2021. Bénévolat et management. Bénévolat et management 185 193 .
Erica Fredriksen, Santiago Martinez, Carl E. Moe & Elin Thygesen. (2020) Key challenges and best practices in the coordination of volunteers in healthcare services: A qualitative systematic review. Health & Social Care in the Community 29:6, pages 1607-1620.
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Julia N. Albrecht, Marco Haid & Abrar Faisal. (2021) Types and relevance of advocacy in destination-based non-profit organisations - Evidence from New Zealand ecosanctuaries. Tourism Management Perspectives 40, pages 100898.
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Hamida Skandrani, Kaouther Kooli & Nadia Doudech. (2021) Inhibitors of non-for-profit organisations’ activities and survival in a crisis context. Qualitative Market Research: An International Journal 24:4, pages 521-554.
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Roger Fullwood & Jennifer Rowley. (2021) The role of knowledge sharing in volunteer learning and development. Nonprofit Management and Leadership 32:1, pages 121-139.
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Pam Kappelides, Shane Barry, Eunjung Kim, Liz Fredline & Graham Cuskelly. (2021) Volunteer experiences at the Gold Coast 2018 Commonwealth Games. International Journal of Event and Festival Management 12:3, pages 331-345.
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Bill Merrilees, Dale Miller & Raisa Yakimova. (2021) Building brands through internal stakeholder engagement and co-creation. Journal of Product & Brand Management 30:6, pages 806-818.
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Doyeon Won, Weisheng Chiu, Hyejin Bang & Gonzalo A. Bravo. (2021) Perceived organizational support on episodic volunteers' affective and behavioral outcomes: a case of the 2016 Rio Olympic Games. International Journal of Event and Festival Management 12:2, pages 240-258.
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Sin Mun Chang, Pawan Budhwar & Jonathan Crawshaw. (2021) The Emergence of Value-Based Leadership Behavior at the Frontline of Management: A Role Theory Perspective and Future Research Agenda. Frontiers in Psychology 12.
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Fouzia Ashfaq, Mattiullah Butt & Sehrish Ilyas. (2020) Volunteering: what drives and retains it? An analysis of motivational needs together with organizational policies and practices. Qualitative Research Journal 21:2, pages 189-205.
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Tom De Clerck, Nathalie Aelterman, Leen Haerens & Annick Willem. (2020) Enhancing volunteers capacity in all‐volunteer nonprofit organizations: The role of volunteer leaders' reliance on effective management processes and (de)motivating leadership. Nonprofit Management and Leadership 31:3, pages 481-503.
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Srinivasan Sekar & Lata Dyaram. (2020) What makes employees participate in volunteering programs? The role of organizational support. International Journal of Organizational Analysis 29:2, pages 512-528.
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Ye Thiha, Thant Zin, Kyawt Mon Win, Myat Thu Soe & Pyae Linn Aung. (2021) Performance of Malaria Volunteers regarding Malaria Control Activities in Southeastern Myanmar: A Study in the Areas under Coverage of an Ethnic Health Organization. Journal of Tropical Medicine 2021, pages 1-12.
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Rosie Read. (2020) Unwaged labour intensified: Volunteer management and work targets at a UK charity. The Sociological Review 69:1, pages 223-239.
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Jeffrey L. Brudney & Nara Yoon. 2020. International Encyclopedia of Civil Society. International Encyclopedia of Civil Society 1 15 .
Mariana Pinto da Costa, Rhiannon Foster, Steven Gillard & Stefan Priebe. 2021. Innovations in Global Mental Health. Innovations in Global Mental Health 1305 1331 .
Muhamad Zulfatul A'la, Khanitta Nuntaboot & Somporn Rungreangkulkij. (2020) Volunteering in Health Care Context: A Concept Analysis Using Rodger’s Evolutionary Approach. Nurse Media Journal of Nursing 10:3, pages 275-291.
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Mathieu Peiffer, Patrizia Villotti, Tim Vantilborgh & Donatienne Desmette. (2020) Stereotypes of volunteers and nonprofit organizations' professionalization: A two‐study article. Nonprofit Management and Leadership 31:2, pages 355-372.
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Paula Benevene, Ilaria Buonomo & Michael West. (2020) The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction. Frontiers in Psychology 11.
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Mohammed Aboramadan. 2020. Contemporary Global Issues in Human Resource Management. Contemporary Global Issues in Human Resource Management xx xx .
Byoung Kwon Choi, Hyoung Koo Moon & Young Ran Joo. (2020) Who is attracted to socially responsible organizations? Roles of job applicants' volunteer experience and motives. Baltic Journal of Management 15:5, pages 817-836.
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Karen Philip & Jim Arrowsmith. (2020) The limits to employee involvement? Employee participation without HRM in a small not-for-profit organisation. Personnel Review 50:2, pages 401-419.
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Robert Anthony Allen. (2020) Sources of expertise in social enterprises. Strategic Change 29:4, pages 447-458.
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Jennifer Chelsea Veres, Nathan Eva & Andrew Cavanagh. (2019) “Dark” student volunteers: commitment, motivation, and leadership. Personnel Review 49:5, pages 1176-1193.
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Heetae Cho, Zi’En Wong & Weisheng Chiu. (2020) The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers. SAGE Open 10:2, pages 215824402092058.
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Carrie L. Shandra. (2019) Disability Segregation in Volunteer Work. Sociological Perspectives 63:1, pages 112-134.
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Luis Manuel Cerdá Suárez, Jesús Alberto Valero Matas, Martha Cecilia Jaramillo Cardona & Margarita Ramírez Ramirez. (2020) Managing Cross-Border Conflicts Through Volunteer Commitment: A Comparative Study Between Religious and Non-profit Organizations in the San Diego–Tijuana Area. Frontiers in Psychology 10.
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Yang Woon Chung, Seunghee Im & Jung Eun Kim. (2019) The Role of Volunteer Participation and Person-Organization Fit in the Relationship between Motives and Psychological Well-Being. Sustainability 12:1, pages 330.
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B. Zamora, M. Gurupira, M. Rodes Sanchez, Y. Feng, K. Hernandez-Villafuerte, J. Brown & K. Shah. (2019) The value of international volunteers experience to the NHS. Globalization and Health 15:1.
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Lisa M. Warner, Da Jiang, Alice Ming-Lin Chong, Tianyuan Li, Julia K. Wolff & Kee-Lee Chou. (2019) Study protocol of a multi-center RCT testing a social-cognitive intervention to promote volunteering in older adults against an active control. BMC Geriatrics 19:1.
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Charlotte Traeger & Kerstin Alfes. (2019) High-Performance Human Resource Practices and Volunteer Engagement: The Role of Empowerment and Organizational Identification. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations 30:5, pages 1022-1035.
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Cathy Sheehan. 2019. Contemporary HRM Issues in the 21st Century. Contemporary HRM Issues in the 21st Century 89 101 .
Cheryl Hiu‐Kwan Chui & Chee Hon Chan. (2019) The role of technology in reconfiguring volunteer management in nonprofits in Hong Kong: Benefits and discontents. Nonprofit Management and Leadership 30:1, pages 89-111.
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Lisa Thomas, Gary Pritchard & Pam Briggs. (2019) Digital Design Considerations for Volunteer Recruitment. Digital Design Considerations for Volunteer Recruitment.
Josephine Previte, Rebekah Russell-Bennett, Rory Mulcahy & Charmine Hartel. (2019) The role of emotional value for reading and giving eWOM in altruistic services. Journal of Business Research 99, pages 157-166.
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Marlene Walk, Ruodan Zhang & Laura Littlepage. (2018) “Don't you want to stay?” The impact of training and recognition as human resource practices on volunteer turnover. Nonprofit Management and Leadership 29:4, pages 509-527.
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Steven Bauer & Dongkuk Lim. (2019) Effect of Communication Practices on Volunteer Organization Identification and Retention. Sustainability 11:9, pages 2467.
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Hellen P. Gross & Maren Rottler. (2018) Nonprofits’ Internal Marketing and Its Influence on Volunteers’ Experiences and Behavior: A Multiple Mediation Analysis. Nonprofit and Voluntary Sector Quarterly 48:2, pages 388-416.
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Gϋnter Klug, Sarah Toner, Karin Fabisch & Stefan Priebe. (2018) Characteristics and motivations of volunteers providing one-to-one support for people with mental illness: a survey in Austria. Social Psychiatry and Psychiatric Epidemiology 53:8, pages 841-847.
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Kirstie McAllum. (2017) Committing to refugee resettlement volunteering: Attaching, detaching and displacing organizational ties. Human Relations 71:7, pages 951-972.
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