Advanced search
Publication Cover
The International Journal of Human Resource Management Volume 34, 2023 - Issue 12
Submit an article Journal homepage
4,406
Views
2
CrossRef citations to date
0
Altmetric
Articles

Augmented employee voice and employee engagement using artificial intelligence-enabled chatbots: a field study

Debolina Duttaa OB & HRM Area, Indian Institute of Management Bangalore, India, Bannerghatta Road, Bengaluru, 560076, Karnataka, IndiaORCID Iconhttps://orcid.org/0000-0002-7170-1977
ORCID Icon,
Sushanta Kumar Mishraa OB & HRM Area, Indian Institute of Management Bangalore, India, Bannerghatta Road, Bengaluru, 560076, Karnataka, IndiaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-0253-1908
ORCID Icon &
Divya Tyagib OB & HRM Area, Indian Institute of Management Indore, India, Rau-Pithampur Road, Indore, 453556, Madhya Pradesh, India
Pages 2451-2480 | Received 29 Feb 2020, Accepted 28 May 2022, Published online: 16 Jun 2022

Citations (2)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (1)

Surabhi Verma & Vibhav Singh. Investigating the mediating role of willingness to use enterprise bots on white-collar teleworker productivity: an extended job demands-resources (JD-R) perspective. Behaviour & Information Technology 0:0, pages 1-17.
Read now

Articles from other publishers (1)

Jeong Won Lee. (2023) Exploring the Work-Life Spillover of Voice Practices: The Role of Voice Instrumentality in Improving the Quality of Employees’ Lives. Applied Research in Quality of Life 18:4, pages 2011-2033.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.