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Original Articles

Retail Micro-Marketing Strategies and Competition

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Pages 7-18 | Published online: 17 Feb 2007

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Prashant Chaudhary, Prabha Kiran, Nilesh Kate & Shailesh Pandey. (2022) Experiential tourism – role and application of micro-targeting in enhancing customer experience, engagement and loyalty. Journal of Information and Optimization Sciences 43:6, pages 1463-1473.
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Ralf Wierich & Stephan Zielke. (2014) How retailer coupons increase attitudinal loyalty – the impact of three coupon design elements. European Journal of Marketing 48:3/4, pages 699-721.
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Bruce R. Klemz, Christo Boshoff & Noxolo-Eileen Mazibuko. (2007) Fighting off the big guys: comparing competitive retail services strategies in industrialized and developing world settings. Service Business 2:2, pages 127-145.
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Mónica Cortiñas, Margarita Elorz & José Miguel Múgica. (2008) The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders. Journal of Retailing and Consumer Services 15:1, pages 52-62.
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Bertil Hultén. (2007) Customer segmentation: The concepts of trust, commitment and relationships. Journal of Targeting, Measurement and Analysis for Marketing 15:4, pages 256-269.
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