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Original Article

The Effects of Background Music on Consumer Responses in a High-end Supermarket

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Pages 469-482 | Published online: 09 Nov 2007

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Van Chien Duong, Billy Sung, Matthew Barber, Emma Regolini & Min Teah. (2022) Exploring store atmospherics of FMCG brands flagship stores with an immersive 180-degree dome-shaped display. Journal of Global Scholars of Marketing Science 32:4, pages 554-578.
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Mohammad Rahim Esfidani, Shirin Rafiei Samani & Amir Khanlari. (2022) Music and consumer behavior in chain stores: theoretical explanation and empirical evidence. The International Review of Retail, Distribution and Consumer Research 32:3, pages 331-348.
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Stella Marie Minahan, Patricia Huddleston, Bridget Behe & R. Thomas Fernandez. (2013) Conducting field research in retail stores: A meandering path to a successful research project. The International Review of Retail, Distribution and Consumer Research 23:2, pages 189-203.
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Céline Jacob, Nicolas Guéguen, Gaëlle Boulbry & Selmi Sami. (2009) ‘Love is in the air’: congruence between background music and goods in a florist. The International Review of Retail, Distribution and Consumer Research 19:1, pages 75-79.
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Ori Grossman & Matti Rachamim. (2023) Does classical versus pop music influence coffee purchase likelihood?. Psychology of Music 51:6, pages 1553-1570.
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Damian Koszewski, Thomas Görne, Grazina Korvel & Bozena Kostek. (2023) Automatic music signal mixing system based on one-dimensional Wave-U-Net autoencoders. EURASIP Journal on Audio, Speech, and Music Processing 2023:1.
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Georg Felser & Patrick Hehn. 2023. Multisensory in Stationary Retail. Multisensory in Stationary Retail 59 79 .
Nils Magne Larsen, Valdimar Sigurdsson & Didrik Gunnarsson. (2022) Environmental cues for healthy food marketing: The importance of in-store research into three conversions. Frontiers in Nutrition 9.
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Lieve Doucé, Carmen Adams, Olivia Petit & Anton Nijholt. (2022) Crossmodal Congruency Between Background Music and the Online Store Environment: The Moderating Role of Shopping Goals. Frontiers in Psychology 13.
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Andreas Engelen, Monika Engelen & C. Samuel Craig. 2022. Handbook of Market Research. Handbook of Market Research 121 145 .
Stanley Cloete & Efigenia Madalena Mario Semente. (2021) The Influence of In-Store Ambience on Consumer Purchasing Behaviour. International Journal of Applied Management Sciences and Engineering 9:1, pages 1-10.
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Robbie Ho & Wing Tung Au. (2021) Effect of Street Performance (Busking) on the Environmental Perception of Public Space. Frontiers in Psychology 12.
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Ruth Anne Rehfeldt, Stephanie Chan & Brian Katz. (2020) The Beethoven Revolution: A Case Study in Selection by Consequence. Perspectives on Behavior Science 44:1, pages 69-86.
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Georg Felser & Patrick Hehn. 2021. Multisensorik im stationären Handel. Multisensorik im stationären Handel 65 87 .
Anna Brorsson, Annika Öhman, Stefan Lundberg, Malcolm P Cutchin & Louise Nygård. (2018) How accessible are grocery shops for people with dementia? A qualitative study using photo documentation and focus group interviews. Dementia 19:6, pages 1872-1888.
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Diletta Acuti, Virginia Vannucci & Gabriele Pizzi. 2020. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior 50 83 .
Mauro Palmero & Kelly Price. 2019. Integrated Marketing Communications, Strategies, and Tactical Operations in Sports Organizations. Integrated Marketing Communications, Strategies, and Tactical Operations in Sports Organizations 172 222 .
Dipayan Biswas, Kaisa Lund & Courtney Szocs. (2018) Sounds like a healthy retail atmospheric strategy: Effects of ambient music and background noise on food sales. Journal of the Academy of Marketing Science 47:1, pages 37-55.
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Luca Petruzzellis, Jean-Charles Chebat & Ada Palumbo. (2018) Paradoxical effects of famous music in retail venues. Journal of Consumer Behaviour 17:2, pages 161-174.
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Jörn RedlerJörn Redler. 2018. Die Store Brand. Die Store Brand 195 450 .
Miralem Helmefalk & Bertil Hultén. (2017) Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior. Journal of Retailing and Consumer Services 38, pages 1-11.
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Anne Michel, Chris Baumann & Leonie Gayer. (2017) Thank you for the music – or not? The effects of in-store music in service settings. Journal of Retailing and Consumer Services 36, pages 21-32.
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Sanda Renko & Tomislav Gregur. 2017. Socio-Economic Perspectives on Consumer Engagement and Buying Behavior. Socio-Economic Perspectives on Consumer Engagement and Buying Behavior 290 311 .
Sara Spendrup, Erik Hunter & Ellinor Isgren. (2016) Exploring the relationship between nature sounds, connectedness to nature, mood and willingness to buy sustainable food: A retail field experiment. Appetite 100, pages 133-141.
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Marconi Freitas da Costa & Salomão Alencar de Farias. (2016) Efeitos da Música ao Vivo e Mecanizada em Ambientes de Varejo Supermercadista. Revista de Administração Contemporânea 20:2, pages 154-174.
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Andreas Engelen, Monika Engelen & C. Samuel Craig. 2017. Handbook of Market Research. Handbook of Market Research 1 25 .
Jean-Charles Chebat, Ada Palumbo & Luca Petruzzellis. (2015) A ciascuno la sua musica. l'effetto della notorietà della musica di sottofondo sul comportamento d'acquisto nei punti vendita. MERCATI E COMPETITIVITÀ:3, pages 15-34.
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Charles Spence, Nancy M. PuccinelliDhruv Grewal & Anne L. Roggeveen. (2014) Store Atmospherics: A Multisensory Perspective. Psychology & Marketing 31:7, pages 472-488.
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Kelly Price & Mauro Palmero. 2014. Strategies in Sports Marketing. Strategies in Sports Marketing 104 132 .
Mark P. Mobach. (2013) The impact of physical changes on customer behavior. Management Research Review 36:3, pages 278-295.
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Pernille K. Andersson, Per Kristensson, Erik Wästlund & Anders Gustafsson. (2012) Let the music play or not: The influence of background music on consumer behavior. Journal of Retailing and Consumer Services 19:6, pages 553-560.
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Klemens M. Knoferle, Eric R. Spangenberg, Andreas Herrmann & Jan R. Landwehr. (2011) It is all in the mix: The interactive effect of music tempo and mode on in-store sales. Marketing Letters 23:1, pages 325-337.
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Rajnish Jain & Shilpa Bagdare. (2011) Music and consumption experience: a review. International Journal of Retail & Distribution Management 39:4, pages 289-302.
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Nathalie T.M. Demoulin. (2011) Music congruency in a service setting: The mediating role of emotional and cognitive responses. Journal of Retailing and Consumer Services 18:1, pages 10-18.
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