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The International Review of Retail, Distribution and Consumer Research Volume 20, 2010 - Issue 2
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Original Articles

Multichannel versus pure e-tailers in Korea: evaluation of online store attributes and their impacts on e-loyalty

Byoungho Jin Department of Consumer, Apparel and Retail Studies, The University of North Carolina at Greensboro (UNCG), 210 Stone Building, P.O. Box 26170, Greensboro, NC, 27402-6170, USACorrespondence[email protected]
&
Jiyoung Kim School of Merchandising and Hospitality Management, University of North Texas, 1155 Union Circle # 311100, Denton, TX, 76203-5017, USA
Pages 217-236 | Received 01 May 2009, Accepted 01 Jan 2010, Published online: 20 Apr 2010

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Chengbo Wang, Zhaofang Mao, John Johansen, James T. Luxhøj, James O'Kane, Jun Wang, Liguo Wang & Xuezhong Chen. (2016) Critical success criteria for B2B E-commerce systems in Chinese medical supply chain. International Journal of Logistics Research and Applications 19:2, pages 105-124.
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Articles from other publishers (9)

Yongkang He & Xu fang Li. (2021) Analysis of network marketing strategy of Bestore based on AISAS theory. Analysis of network marketing strategy of Bestore based on AISAS theory.
Souheila Kaabachi, Selima Ben Mrad & Anne Fiedler. (2019) The moderating effect of e-bank structure on French consumers’ trust. International Journal of Bank Marketing 38:2, pages 501-528.
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Amit Shankar & Charles Jebarajakirthy. (2019) The influence of e-banking service quality on customer loyalty. International Journal of Bank Marketing 37:5, pages 1119-1142.
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Selen ÖZTÜRK & Abdullah OKUMUŞ. (2017) Çevrimiçi Tabanlı Perakende Modellerinin Tüketici Güveni ve Bağlılığı açısından Kıyaslanması. Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, pages 543-561.
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Elissar Toufaily & Frank Pons. (2017) Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry: A multichannel perspective. Journal of Retailing and Consumer Services 34, pages 58-69.
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Eleonora Pantano. 2017. Marketing at the Confluence between Entertainment and Analytics. Marketing at the Confluence between Entertainment and Analytics 369 379 .
Thu Nguyen Quach, Paramaporn Thaichon & Charles Jebarajakirthy. (2016) Internet service providers' service quality and its effect on customer loyalty of different usage patterns. Journal of Retailing and Consumer Services 29, pages 104-113.
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Eleonora Pantano & Milena Viassone. (2015) Engaging consumers on new integrated multichannel retail settings: Challenges for retailers. Journal of Retailing and Consumer Services 25, pages 106-114.
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Aikaterini C. Valvi & Konstantinos C. Fragkos. (2012) Critical review of the e-loyalty literature: a purchase-centred framework. Electronic Commerce Research 12:3, pages 331-378.
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