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The International Review of Retail, Distribution and Consumer Research Volume 23, 2013 - Issue 4
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Articles

Environmental factors and satisfaction in a specialty store

Susana Henriques Marques Marketing, Operations and General Management Department, ISCTE – Lisbon University Institute, Avenida das Forças Armadas, Lisbon, 1649-026, PortugalCorrespondence[email protected]
,
Maria Margarida Cardoso Quantitative Methods Department, ISCTE – Lisbon University Institute, Avenida das Forças Armadas, Lisbon, 1649-026, Portugal
&
Ana Patrícia Palma ISCTE – Lisbon University Institute, Lisbon, Portugal
Pages 456-474 | Received 04 Apr 2012, Accepted 11 Mar 2013, Published online: 14 Jun 2013

Citations (15)

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Read on this site (3)

Feride Şener Yılmaz. (2018) Human factors in retail lighting design: an experimental subjective evaluation for sales areas. Architectural Science Review 61:3, pages 156-170.
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Wagner Junior Ladeira, Walter Meucci Nique, Diego Costa Pinto & Adilson Borges. (2016) Running for pleasure or performance? How store attributes and hedonic product value influence consumer satisfaction. The International Review of Retail, Distribution and Consumer Research 26:5, pages 502-520.
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Susana Henriques Marques, Graça Trindade & Maria Santos. (2016) The importance of atmospherics in the choice of hypermarkets and supermarkets. The International Review of Retail, Distribution and Consumer Research 26:1, pages 17-34.
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Articles from other publishers (12)

Cristina Calvo-Porral & Jean-Pierre Lévy-Mangin. (2021) Examining the Influence of Store Environment in Hedonic and Utilitarian Shopping. Administrative Sciences 11:1, pages 6.
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Cristina Calvo-Porral. 2020. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior 1 22 .
Abhey Sehrawat, Akshit Yadav, Hemant Kumar & Pankaj Deshwal. 2019. International Conference on Intelligent Data Communication Technologies and Internet of Things (ICICI) 2018. International Conference on Intelligent Data Communication Technologies and Internet of Things (ICICI) 2018 845 852 .
Nic S. Terblanche. (2018) Revisiting the supermarket in-store customer shopping experience. Journal of Retailing and Consumer Services 40, pages 48-59.
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Warakul Tantanatewin & Vorapat Inkarojrit. (2018) The influence of emotional response to interior color on restaurant entry decision. International Journal of Hospitality Management 69, pages 124-131.
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Sigal Tifferet & Iris Vilnai-Yavetz. (2016) Phytophilia and Service Atmospherics: The Effect of Indoor Plants on Consumers. Environment and Behavior 49:7, pages 814-844.
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Sandra Filipe, Susana Henriques Marques & Maria de Fátima Salgueiro. (2017) Customers' relationship with their grocery store: Direct and moderating effects from store format and loyalty programs. Journal of Retailing and Consumer Services 37, pages 78-88.
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Warakul Tantanatewin & Vorapat Inkarojrit. (2016) Effects of color and lighting on retail impression and identity. Journal of Environmental Psychology 46, pages 197-205.
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Eleonora Pantano & Milena Viassone. (2015) Engaging consumers on new integrated multichannel retail settings: Challenges for retailers. Journal of Retailing and Consumer Services 25, pages 106-114.
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Yolande Hefer & Elsa Nell. (2015) Creating a store environment that encourages buying: A study on sight atmospherics. Journal of Governance and Regulation 4:4, pages 471-475.
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Katelijn Quartier, Jan Vanrie & Koenraad Van Cleempoel. (2014) As real as it gets: What role does lighting have on consumer's perception of atmosphere, emotions and behaviour?. Journal of Environmental Psychology 39, pages 32-39.
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Prodromos Chatzoglou, Dimitrios Chatzoudes, Athina Savvidou, Thomas Fotiadis & Pavlos Delias. (2021) Factors Affecting Consumer Experience and Repurchase Intention: An Empirical Study. SSRN Electronic Journal.
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